Customer Ratings & Reviews
- Model:
- WF45B6300AP
- SKU:
- 10909356
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
- Pros mentioned:Overall performance
It was worth the wait
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was on back order and worth the wait! Highly recommend.
I would recommend this to a friend - Pros mentioned:Ease of use
Great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent so far!! Ease of use, looks great!!!!!!!
I would recommend this to a friend - Pros mentioned:Noise level
I love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's so quite and calm! Thier app also is awesome!
I would recommend this to a friend - Pros mentioned:Capacity
Very nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice large washer helps to cut down number of loads
I would recommend this to a friend Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is definitely worth it. Has been a life saver.
I would recommend this to a friendGood to wash
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the Samsung washer and dryer It’s very nice for the clothes
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Watcher
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have it for 5 months and it’s great!!!!!!!!!!!!!!
I would recommend this to a friend Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new washer and dryer. I would buy it again.
I would recommend this to a friend- Cons mentioned:Spin cycle
VERY disappointed in the quality of THIS product
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this washer and matching dryer along with two matching pedestals last May 2022 with the actual delivery of the two items on July 2022. Shortly after using the washer, fine gray dust/small particles were accumulating at the front of the washer. I did no think anything of it at the time. Fast forward to April....still continuing to find the gray dust/particles in front, on the floor, of the washer. Now the washer is almost walking out of the laundry room when it is on the rinse cycle. I have never experienced such a violent occurrence when the washer was spinning on any of my previous LG units. When the repair man showed up to repair my washer, he already knew what was going on with my washer when I first told him about the gray dust/particles as he has seen this problems many times with Samsung and this unit. When he opened the front up, the bracket had completely broken off and i guess it was grinding something down inside the unit which caused the fine gray dust particles to appear. The unit is unable to be fixed and has to be completely replaced with a new washer. I was advised by the technician to NOT get the same model again as it will most likely happen again. Fast forward to dealing with Samsung...they confirmed that my unit needed to be replaced BUT they would not honor replacing my dryer and pedestals to match another Samsung washer as I didn't want to get the same model. Anytime I purchase a washer and or dryer, I purchase the matching SET, even if one of the two is still working. I am aware that some do not do this but I like my appliances to match. Samsung would not fix the issue of things not matching and they really didn't seem to care that after such a horrible Customer Service experience with them that I will NEVER purchase another SAMSUNG product. Every tv/phone/appliance we own is Samsung...NO MORE!!! I do hope this post helps other buyers to think twice about this item. Who knows...maybe I had a lemon...but when the repair man states that he has seen plenty of Samsung units do this...well, you have to wonder?
No, I would not recommend this to a friendBrand response from Samsung
Posted .We know the feeling of going through all this with your appliance, Kblom65068. We want you to have a better experience with your unit!
Your washing machine may shake, move, and make noise while spinning. This can happen when the four washing machine legs need to be made more secure with the ground or if a large bulky item or a massive amount of laundry is in the machine. I have provided the links below for more information.
Samsung washing machine is shaking:
https://www.samsung.com/us/support/troubleshooting/TSG01001016/
Washing machine shakes & vibrates or is noisy:
https://www.youtube.com/watch?v=ywOrH59K9Rw
Keeping your Samsung washer clean is essential because it prevents odors and mold from accumulating and keeps your washer performing the way it should. Let us show you how and when to clean your Samsung front and top load washers, whether cleaning surface spots, the pump filter (on front load washers), or running a Self Clean or Pure Cycle.
How to clean your Samsung washing machine:
https://www.samsung.com/us/support/answer/ANS00030150/
For reference, I've included the guides to learning the best laundry load size for your Samsung washer, its settings, cycles, and features.
https://www.samsung.com/us/support/answer/ANS00080262/
https://www.samsung.com/us/support/answer/ANS00061937/
You may also check pages 45-50 of the user manual for more information about maintaining the interior and exterior of the washer and page 51 for other recommended actions when the washer vibrates excessively.
https://downloadcenter.samsung.com/content/UM/202301/20230103164743297/WF6300B_UM_DC68-04355A-03_EN_CFR_MES.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145709433) to help our team pull up your information when you message us.
Thank you!
-Angelica
- Pros mentioned:Overall performance
Samsung
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are enjoying this new washing machine and are waiting for the pedestals to arrive.
I would recommend this to a friend - Pros mentioned:Noise level
Awesome!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought it to get rid of classic machines. It both cleans better and is super quiet.
I would recommend this to a friend - Pros mentioned:Ease of use
Champagne Washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Champagne Samsung washer. Easy to use and saves water.
I would recommend this to a friend - Pros mentioned:Noise level
Samsung washer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent unit, quiet. Very pretty outside and front glass.
I would recommend this to a friend - Cons mentioned:Spin cycle
Not worth the hype
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washes good but too high tech, the spin cycle causes lots of damage
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello CandaceG,
We understand that dealing with a washer that causes damage can be disappointing. Let us help.
Below is a link to help when the spin cycle causes lots of damage. Browse the guide until you see the "Clothes are torn, ripped, or shredded" section for the recommended actions. This section also has another link about the washer cycles and settings.
Laundry is stained or damaged after using a Samsung washing machine:
https://www.samsung.com/us/support/troubleshooting/TSG01108628/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1149471831) to help our team pull up your information when you message us.
Thank you.
-Angelica
- Pros mentioned:Ease of use
I don’t regret on buying it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is super easy to use and super modern, I love it
I would recommend this to a friend - Pros mentioned:Overall performance
I love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this washer i got it a month ago and it works fine
I would recommend this to a friend - Pros mentioned:Ease of use
Nice Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer. It's easy to use and has nice looking with black stainless steel. I don't have any problem with this so far.
I would recommend this to a friend - Pros mentioned:Noise level
Samsung washer champagne color
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wifi availability to use to control when you want to start laundry, Very quiet, various cleaning options
I would recommend this to a friend Buy appliances
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The lady who helps me was so kind and was a great experience to buy at Best Buy.
I would recommend this to a friendGreat washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, can hold small to big loads and does a great job of cleaning the clothes
I would recommend this to a friend