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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2593 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 2,593 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Satisfied Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as intended. No problems so far. Looks nice and at a fair price compared to others.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate to even have to say anything negative about Samsung's products but this washer has not met my expectations and has even left little oil deposit spots on some of my clothing, on top of that it doesn't was as quietly as my previous over 10 year old LG washer. I had to have their technician come out twice which is them creating a monopoly because I requested a second oponion and they send the same person out to tell me its fine. Sorely disappointed in this machine and Samsung's customer service. I reported these issues not even 3 weeks from receiving it and they refuse to homor my request to take it back and have made it their agenda to make sure I'm stuck with it whether it works correctly or not.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer. As with all front-load washers, there is water that pools in the front door that needs to be washed. Very efficient with detergent use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In this price range, it’s a great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money spent, it’s a great washer. Let’s see how sustainable it’s gonna be, my last Samsung washer (same price range) only lasted 5 years. If you intend to buy a new washer, always get that $260-pedestal. It’s such a relief for your back, I’m telling ya.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a perfect buy, just what l needed. Thanks best buy

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and does a good job. The set is also an elegant color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A definite improvement over our old washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. So much better than our old top loading washer, which would go out of balance if you looked at it cross eyed! Clothes come out much dryer due to the high speed spin cycle, which results in lower drying time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Runs smooooth

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my mom and she loves it. Not to many features makes it easy for mom to handle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase…..everything I wanted in a washer.. I love Samsung …

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine. It does a great job cleaning my clothes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the $$#

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine! The steam washing cycles make a HUGE difference when washing my toddlers white socks!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after 1 year of using this product. so far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer! I love that I can link it to my phone via app. Tells me when my load is completed! Also can control it from my phone which is awesome! This washer is pretty cool!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer is

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend it. It’s a great washer it’s fast.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung washer/dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product and very fancy!! Definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real Estate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Does everything it was advertised to do

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer washes excellent. Experts were great in hooking it up in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Cycle is fast, and has fun music when done!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product for the price tag is more than good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great love all the different settings and the self clean feature

    I would recommend this to a friend