Customer Ratings & Reviews
- Model:
- WF45B6300AP
- SKU:
- 6491510
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer, particularly praising its overall performance, quiet operation, and ease of use. The large capacity and appealing color are also appreciated by many. However, some customers have reported issues with the spin cycle, installation, and delivery, while others feel the price is a bit high.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Delivery
Carlos
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was damaged upon delivery very dissapointed,I will not buy at Best Buy again
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
Thank you for leaving a review. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to assist you better. They are available 24 hours a day. They can answer your question or transfer you to your local store concerning the damaged washer delivered to you.
Have a great day.
-John
- Cons mentioned:Delivery
Samsung dryer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product damaged on delivery off truck,under inspection
I would recommend this to a friend - Cons mentioned:Delivery
BAD exp. Best Buy might have lost a customer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer, however, they don't tell you anywhere is that it won't fit on your previous Samsung pedestals. Samsung changed the latching mechanism for the feet. I found out from the installation crew when they delivered the washer. I ordered a new pedestal through Best Buy's Customer Service and was given a quick delivery date, only to find out an hour later that it would be 3 weeks, not to mention the extra $330 which includes yet another installation charge. I feel like I got ripped off by both Samsung and Best Buy.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
We appreciate you informing us regarding your experience. To better assist you with this, please contact the BestBuy customer service department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day!
^Chrystel
- Cons mentioned:Delivery
Bad machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was broken never came to replace it I called and I was never able to get to talk to them the first order delivery people dropped my machine
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
- Cons mentioned:Delivery
WORST SHOPPING EXPERIENCE EVER!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was hands down the worst shopping g experience ever and my recommendation would be to avoid the Bridgeton Best Buy Outlet at all costs. We picked the open box item in the show room and paid for delivery. At the first delivery attempt, the store had mistagged the item and tried delivering a stove/range instead of the washer. The store manager took 0 accountability and tried to blame the delivery drivers. When the second delivery was attempted, the washer the tried to deliver was substantially more damaged than the one we picked out on the floor l, and (more importantly) was missing some of the minor damage we had been ok with. It was a complete bait and switch and again the store manager took zero accountability and was incredibly condescending to me and my wife. On top of that, it took days to process the refund because there was no way for them to start the refund until the refused delivery was closed out at the end of the day. Hands down, this was my single worst retail experience ever.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
- Cons mentioned:Delivery
Terrible service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery team refused to carry the washer and dryer to the basement, which is only one floor down. They claimed that the stair left railw is an obsticle for them to carry it, although the rails are not higher than mid leg level. The best buy delivery policy includes delivering the appliances to the room. However the delivery team dropped the washer and drier in my living room and left. They also called the best buy customer service who only listened to them and not to me (the customer). Their answer is to "hire somone to carry it to the basement". I regret buying appliances from best buy. And do not recommend to anyones.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Bestbuy clients,
We understand your disappointment about the experience you had. Allow us to help you.
To better assist you with your concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific questions.
^Rainly