Customer Ratings & Reviews

This is a good working washer. I like how it lets you know when it needs to be cleaned. However, the cleaning cycle takes approximately 3.5 hours to complete. There are many choices for washing clothes and it is very easy to use. The spin cycle gets the clothes dry enough that the dryer doesn't have to work so hard.

This washer has been great for us. Its worked as it should. It spins out as it should. Its quieter than our last which was almost double the price. Its a win win for us.

This is a really good washing machine. It gets the job done plus it has awesome features. The only issue that I do have is the spin cycle gets violently powerful and kind of loud.

Love it but the only problem is that when the spin setting is more than 2 bars it tends to get very loud. Other than that it’s very nice.

For starters we’ve had the same Samsung washer dryer set for close to 10 years but since the washer stopped draining properly we decided to get a new set vs repair. We loved Samsung and decided to order this set for it’s wonderful features like wifi and steam cleaning. Upon delivery the first issue was the dryer. After removing the massive styrofoam packaging the top of the Dryer was severely dented in and would need to be replaced. But nonbig deal since our original dryer was stull in working order. Next we connected the washer and started with a light load on a quick wash setting. The wash cycle started I watched for a few minutes to ensure it was running smoothly and then left the laundry room. A few minutes later we suddenly heard loud banging noises and vibrations was so severe I thought my ceiling fan would fall down it was shaking so hard! The laundry room was right above it. I quickly ran upstairs to see what was going on and the washer was on the spin cycle it was moving and bouncing on the floor I tried to hold it in place but I couldn’t stop it so I hit the pause button. I checked the default settings and the spin was set to high. I thought maybe this was the reason since I didn’t have a full load of clothes the setting was too high. So i set it to the lowest setting just above the “no spin” option and turned it back on. This time i stayed put to see what would happen and yes the same situation loud banging vibrations the whole thing started again. I then found reviews on other websites that had the same complaint. Clearly Samsung knows about this faulty product but they continue to sell this dangerous washer. Since there were some positive reviews I believe this machine must be part of a bad lot or manufacturing group and samsung refused to remove them. Buyers beware!

I absolutely love this front loader Samsung washer should of bought one years ago. This thing will wash anything you throw at it and spins almost dry. VERY quiet when running. I bought two top loaders and they both only lasted about 1 1/2 years before the transmission went out on them I did not have the extended warranty so they were junk cost to much to repair. I hope I have better luck with this one but so far so good

Very easy to use, efficient and quiet. The front loader makes loading and unloading clothes easier for me and with the different spin cycles, it speeds up drying time.

We specifically bought this, because of the easy access for the drain basket door easy access. It has a self clean option and it will show self clean on when you need to clean it. You do not need to use afresh to clean it. It works well, and the spin cycle is great. No complaints. It uses less detergent and fabric softer. It has a pre-wash cycle, which is another reason why we bought it, with kids it helps with stains. The door does close on it's own if you try to crack it for ventilation, so you will need to keep door all the way open if you are like us and keep it open to keep it ventilated. So far so good.

Good price, front load. Quiet, washes fast. Clothes spin much drier than last washer. Large capacity.

This machine is highly efficient. I’m impressed with how quiet is is while washing and how good it spins out the load. I must say the highest spinner setting is too strong. But I like to know that it can go that strong in case I need to wash a heavier load than a normal. The capacity holds up a considerable big load. I would most certainly would recommend this product.

The control panel is nice, easy to understand, and works with touch sensors. The machine itself is quiet, and plays a little tune when starting the cycle and when it ends, no annoying buzzer. Those are just the nice extras. It uses much less water and detergent for a clean load. It has a large capacity, so I can throw in at least six or seven large fluffy towels in one load. The spin cycle removes much more water than my old top loader did, so the drying takes less time. I really like this machine.

Works very well. Our first front loader. Old top loader having trouble spinning and this one is much better. Wanted to get the base to raise it, but not available for 4 months. Wish the door was reversible to ease transfer to the dryer.

Easy to operate, quite while running, the clothes are pretty dry after the spin cycle and plays a nifty tune at the end.

so far, so good, upgraded our 13+ year old washer and very happy so far, my wife, who wanted this and the matching dryer, but is not good with tech, worried about it being digital, she’s now gone from washing everything in cold water, to following the recommended settings on the washer. We have no issues with noise, very quiet, but, if you’re close during the high speed spin it can sound like it wants to take off, but that’s cool to me, it’s not loud imho

very good product for the money, easy to use you can set spin cycle so it doesn't vibrate as much which is a great feature

Great washer! Easy to use, cleans great and has many options to choose from. Spins well so much less dryer time!

It’s quiet. Period. Remember to periodically drain the water at left bottom corner. Otherwise, you may think the machine has stop working properly because it seems do not spin the water away because you will see water puddle when you take the cloths out after it finished.

I love this washer - is seems to be the correct size for how I do laundry. Items are spun very dry so drying time seems to be shorter. I like the bigger soap dispenser -and better information on how much I should be using for each load. Even my comforter had room to tumble. Very easy to use controls - more information for each load type. Very happy with my purchase.

It does a great job at washing. It spins a lot better than my old one. Just wish I could choose a different end jingle. I've never had a washer with a 30 second jingle at the end of cycle.

The washer works well overall and is pretty quiet compared to my last one. There have been a couple of minor issues. I've found that if there is only one small item in the washer, sometimes the spin cycle will not start and the countdown to the end of the wash cycle will stay hung at 5 or 6 minutes until you cancel the cycle/turn off the washer. Also, I've noticed that many times there will be an area under the door that is damp after the wash cycle has completed, so it seems like the door seal doesn't work as well as it should or maybe there is a problem with ours.