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Customer Ratings & Reviews

$799.99
Save $240
Comp. Value: $1,039.99

Customer reviews

Rating 4.5 out of 5 stars with 4825 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers find value in the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer, particularly praising its overall performance, quiet operation, and ease of use. The large capacity and appealing color are also appreciated by many. However, some customers have reported issues with the spin cycle, installation, and delivery, while others feel the price is a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-5 of 5 reviews
  • Rated 2 out of 5 stars

    Disappointed with samsung quality and warrenty.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine broke down after 18 months. The buttons control panel stopped working and machine doesn't even start. Not worth it. Disappointed with samsung quality and warrenty.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      We are aware of how you feel about your washer not starting and the control panel not responding. Let us assist you.

      Below is a link with steps to help with your washer. Check the embedded word "power button isn't turning the washing machine on" for more details and watch the video included fully.

      Samsung washing machine buttons won't work.
      https://www.samsung.com/us/support/troubleshooting/TSG01108862/

      We would love to speak to you to provide further assistance. Please feel free to get back to us via the following options: 

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 

      Please provide us with this reference number (1146944870) to help our team pull up your information when you message us.

      Thank you.

      -Kimberly Samsung

  • Rated 1 out of 5 stars

    Died after 17 Months

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this late May 2023, the warranty expired June 2024. Warranty is from time of delivery. The washing machine just died and it will cost over $500 to repair. The main board needs to be replaced. A major appliance should last more than 17 months the cost to repair is almost as much as buying a new one. Plus the main board is on back order. Do not buy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Rubber seal tore after 11 months

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About 1 year in and the rubber seal ripped while opening and warranty expired after 6 months. Last Samsung appliance I will ever buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Get the Warranty

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke 10 days have the 2 year manufacturer warranty. Now I need to jump through hoops to get it fixed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    samsung washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is so good,wish It had more than 2 years warranity,i had a problem with water inlet valve after 2,5 years using it.

    I would recommend this to a friend