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Customer Ratings & Reviews

$799.99
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Comp. Value: $1,039.99

Customer reviews

Rating 4.5 out of 5 stars with 4825 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers find value in the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer, particularly praising its overall performance, quiet operation, and ease of use. The large capacity and appealing color are also appreciated by many. However, some customers have reported issues with the spin cycle, installation, and delivery, while others feel the price is a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 194 reviews
  • Rated 5 out of 5 stars

    Happy wash

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer clothes are washed good i love how I can just put anything in there and it’s fast and washed right. I had bad experience with previous product after wash socks still looked dirty clothes didn’t look or feel fresh. Can’t wait to get my matching dryer. Love it thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really liked this washer so far. It's quiet and washes much quicker and better than our last one. I especially like it singing at the end of the cycle. It drives my 2 teenage daughters up the wall. Smile to my face. I connected mine to the network and get notifications when it's done. I can tell that my girls are at least doing their laundry now. Now just need to get the matching dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer dryer purchase ever.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been an incredible purchase. I love how it notifies you of completed cycles and even connects to my samsung TV and tells us onscreen when cycle is done so we dont “forget”. Wash is great amd many cycles to choose from.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Satisfied purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washer very satisfied. Real quick and quiet during use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quiet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer ! Very quite high quality wash. I recommend this washer to all friends and family

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Awesome machine questionable service.....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is amazing, the installation and delivery if this product where very poor, dents in the washer, delivery workers left my house with mud stains on the wall from the old washer and some questionable damage to my house. Supposed to receive a 50 dollar gift card as part of the sale, a month later and no card....we usually go through best buy because of there sales and service. This experience was a big let down.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear valued BestBuy client,

      To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to document your experience and assist you with their promotions.

      Have a great day.

      -Ernest- Samsung

  • Rated 5 out of 5 stars

    Most superb washing machine!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is the best washing machine ever. It is way faster than our previous Maytag washing machine. We now want to purchase the dryer version too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was his right and on time washer works amazing and employees wer great with purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this front loader

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has many options to choose from no matter what item you are wanting to wash. Does a great job in getting everything good and clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A powerful washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s powerful in terms of cleaning effect and time used. The capacity is a little bit bigger than my actual needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first front load washer and I love it! Wages my clothes thoroughly and evenly. Amazing washer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it! Works so well and is very ascetically pleasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient soap usage was super helpful. Really easy to use with great quality washes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good machine at a good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washing machine. Nice functionalities especially quick wash

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% Satisfied!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy having my new washer and dryer set. My wife is happy with the color and aesthetic that they bring to our home. The washer works wonders and is powerful but yet quite, I was worried that it would raise my water and light bill substantially but I have seen little difference to my utility bills. I WOULD STRONGLY RECOMMEND THESE APPLIANCES!!! And at a affordable price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Quality for the Price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly in our washer/dryer unit in our apartment. Easy set up, TONS of room in the department for the clothes, and efficiently washes and dries clothes in a timely manner. We went from needing to re-wash and re-dry every load with our old washer and dryer to now being able to get through multiple loads a day if we need to. Would HIGHLY recommend for the quality and price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for High Volume Usage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for 10 vacation rentals in a popular tourist city in South Florida. Guests share 2 sets of washer/drying machines along with housekeeping so these need to be durable. This samsung machine is running constantly during busy season when we might host 30+ people at a time. The speed cycle is great and really cleans well! We've had zero issues with this machine, no complaints, guest confusion on usage, etc. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Digital display, wash your clothes very clean no noise and the price is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite it being a fairly dinged up open box deal, this washer is fantastic. Be prepared to load it yourself though. Guys who tried to help load it dropped it immediately and i ended up picking it up into my pickup bed myself. I figured it already had cosmetic defects so it didnt really matter to me... but had it been a brand new washer i would not have been happy. Then again, what kind of weirdo is coming into your house and judging your washer for a few dents dings or scratches. First smart washer I've owned. My fiance hates when it sends the notifixatuons to the tv. It even sends them to my phone, so of course i take the extra second of my day to text her and let her know the washer cycle has ended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Successor replacement washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement washer for our prior one that suddenly went kaput after 13 years of regular usage. Naturally we looked for its successor model & happened to find it on a Black Friday sale the same day the old one failed. To date has performed well, no problems so far. Would recommend this washer for you if you do household frequency of washes.

    I would recommend this to a friend