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Customer Ratings & Reviews

$799.99
Save $240
Comp. Value: $1,039.99

Customer reviews

Rating 4.5 out of 5 stars with 4830 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers find value in the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer, particularly praising its overall performance, quiet operation, and ease of use. The large capacity and appealing color are also appreciated by many. However, some customers have reported issues with the spin cycle, installation, and delivery, while others feel the price is a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 4,830 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works awesome!!! Works exactly as described on the specs!! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Super washing machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery good quality. It is the best chans, Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very new smart Samsung washing machine, the use of the feeling is very convenient, recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of my favorite purchases

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer and dryer to purchase, the people came and set it up perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    A Great Washer. Buy this one!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best investment I have made. It has a large capacity to hold a big load of clothes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been 1 year since I bought it and I love it. The best washing machine in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung is my favorite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this set for my business and after a year of loving them I decided to buy them for my home as well. Cleans better than any other washer I've owned and is very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine is bit larger than I wanted but it does it job very well. Very quiet. Has many different settings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is THEE best washer I've ever owned!! It does everything with NO complaints!! LOL it's very nice for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Beautiful color!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quite! The wash cycle is also very short. Love it!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My first front loader!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great washer! My first front loader. Lots of wash, rinse and spin cycles. Cleans well, spins well. And I love the little tune telling me it’s done. It’s way better than obnoxious buzzers like some have.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Installation a joke

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's my 2nd Samsung washer in 2 years, and the installation crews that best buy contracts out are the worst. There is zero quality control because they have these guys do 15 to 20 installs in one day. First installer didn't level the legs of the washer and since it's stacked in a closet, I wasn't going to try to attempt myself after they left. Had to have them come out again days later to level the feet, then those guys snapped the ground prong of the plug in the wall and left and didn't even tell me that they did it. I could not use the washer due to the danger of electrical shock. Now I had to have them exchange the washer for a new one days later to find out that when they came to install new one they would not be able to install the new one because of the danger of the plug broken off from previous installer. Then I had to reschedule for a 4th time days later again and replace the electrical outlet myself before they came to install new one. I will never again be purchasing from best buy, especially having something installed from them, a complete joke. Oh, and the legs are still not level which I have to still do myself now after all of that

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi SteveL,

      To better address your service and installation experience, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific concern.

      -Kimberly Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung 4.5 Front Load Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using my Samsung washer for several weeks now and find it to be everything I expected in regards to performance. I like having all the different settings especially the quick speed, because it makes doing laundry a little more enjoyable. I thought it would be noisy but it's pretty quiet. Nothing negative to say in the short time I've had it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great washer set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer did come from an outlet store, but this washer is the best I have had!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung front loader, washer, and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We enjoy our washer and dryer no problems except we had to buy the stackable accessories separately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderful I always know when to change my laundry and everything is so clean also let’s me know when it’s clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer works smoothly and does a great job. Hope these are the last washers and dryers I ever buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    nice washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this washer two weeks but am very happy with it. It is used every day. The washer does a great job and is easy to use. You won't be disappointed in the quality or the price. I would buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely loves it!! The color, the features is everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer ! I’ve had it for a little over a month now and last for the first time after a load the washer prompted it self to “ self clean “ cycle which i thought was clever meaning it knows what it needs!

    I would recommend this to a friend