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Customer Ratings & Reviews

$799.99
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The comparable value is $1,039.99

Customer reviews

Rating 4.6 out of 5 stars with 4878 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers love the product's excellent overall performance, low noise level, and ease of use, often highlighting its large capacity, good value, and suitable size. However, some customers have expressed concerns regarding the spin cycle and the product's overall quality. Other issues mentioned include problems with installation, the door's durability, and clothes not smelling fresh after washing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 4,878 reviews
  • Rated 5 out of 5 stars

    Samsung front load washer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like the washer. We like the manual way of dispensing detergent and softener.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Getting it done.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With new Washer being so quiet I can wash while working from home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iteam is wonderful it cleans the fabric very well I love it .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washing machine!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! Lots of different cycles and incredibly easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is quiet and cleans so much better than my previous washer. I wish the dryer was available sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Emergency Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We moved into a brand new home and we.already owned a washer and dryer a week before we moved mines died needed a replacement as soon as possible luckily stumbled across this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Machine.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Lots of bells and whistles that I don't need but some folks will like ( only washing for 2). My only negative was that it was a few inches deeper than my 18 year old washer and finally gave up the ghost. ....so my closet doors do not close. I also would prefer knobs rather than an electronic panel, but they do not make those anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    East to use, nice looking, cloth smells great! One of the best investments thjs year!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Efficient and Fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and efficient. Now I want the dryer that is stackable.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Robert A

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good, runs quiet, and cleans well. Delivered very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laundry made easy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung front load washer has been amazing. We have a large family and can now have a load washed and in the dryer in under 20 minutes on the quick cycle. The washer has a great spin cycle and pulls so much water out of the clothes that the dry time has also been cut in half. Easy to use, beautiful design, and works wonderfully

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the washer works really great don't have no complaints about it at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchases still getting acclimated with its ises

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best machine

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best machine . I love it and I would not change it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my new washer. It does an excellent job and is very quiet also

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought my last washer was big, this is huge and can fit king size bedding easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second one purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I wish I knew how to change the musical reminder that plays when laundry is done.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is a dream come true I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WOW! Amazing song!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing washes clothes; and when I say it washes clothes, I mean it washes clothes. It also sings a little song. Good deal.

    I would recommend this to a friend
  • Cons mentioned:
    Washer quality

    Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a number of Samsung items in my house and like them very much. I bought this upper scale Samsung with confidence I was getting a quality product. Wrong. The first washer needed to be exchanged due to some technical issues with the washing cycles. I've had the replacement for a month and now find parts not fastened loosely and wonder how long before it becomes another problem. I bought a washer, dryer and two pedestals. I've had two replacements with these items. I'm tired of not having a quality product I thought I was buying.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there,

      Thank you for taking some time to share your experience with our product. We apologize for all the issues you encountered with our product rest assured that We will strive to create durable, quality products. Please know that we value your feedback, and we will continuously work on improving the quality of the products we offer.

      In case you encounter some problems in the future, you may use this link for some troubleshooting.

      https://www.samsung.com/us/support/search/?query=washing+machine&referrerPageUrl=https://www.samsung.com/us/support/

      If assistance is needed, please reach us with the following options to further assist you:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference number:
      1144729874

      Thank you for choosing Samsung. Have a great day.

      ^^Ross Samsung