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Customer Ratings & Reviews

$799.99
Save $240
The comparable value is $1,039.99

Customer reviews

Rating 4.6 out of 5 stars with 4878 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers love the product's excellent overall performance, low noise level, and ease of use, often highlighting its large capacity, good value, and suitable size. However, some customers have expressed concerns regarding the spin cycle and the product's overall quality. Other issues mentioned include problems with installation, the door's durability, and clothes not smelling fresh after washing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 4,878 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity helps us wash fewer loads with ease and cleans always very nicely.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Qualify Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use gets the job done. Big consumer of Samsung products very reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine. The color of beautiful. Perfect for laundry room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended great product easy and simple ro use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and it’s very quiet with many features. Spin cycle is awesome clothes take less time in the dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Washes well. What more can I say? It does the job without too many breakable bells and whistles, yet still looks very nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good machine.......but??!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, functional, efficient washing machine. However the technician who installed the unit in my home didn't check if the water lines were clear. 4 days into owning the machine starting gushing water through the drain. A good amount of water had collected inside the washer tub!!. I called Samsung Tech Support and they were useless. They couldn't determine what was causing this draining. I read up and had to drain the machine from the bottom and clean the washer filter. It's been all good since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washes well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for a couple weeks and is working great. Washes well. Plays a tune when its done. Nice having automatic options for the types of loads you're doing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer . Easy to use , couldn’t go wrong with this choice

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love. Clean quick washes. Look great, easy to use

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought less than two years ago and the Weight balancer broke!! It was used very lightly. It's ridiculous for this to happen! See pictures Looking at other reviews, other customers had the same problem! Samsung doesn't stand behind their products nor will to compensate their customers for a common problem right after warranty expires No more Samsung washers DO NOT BUY!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mom gift

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it as a gift for my mom, she’s very happy. .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy with our purchase and the delivery guys were very good.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Very quiet. Best Buy delivery and installation is the way to go. Its free when you buy the hose. Great choice if they're still available.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    STACKABLE WASHER/DRYER COMBO!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this washer to go with the matching dryer! Amazing combination! Love this pair! Very quiet and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Love the color. Looks great in the condo.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big enough for all my washing needs. I have king size comforter and I no longer have to worry about them being too big for my washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really good and love the color best investment yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job quality producta and I like it very well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good to use. The quality is great. Product is good.

    I would recommend this to a friend