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$799.99
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Comp. Value: $1,039.99

Customer reviews

Rating 4.5 out of 5 stars with 4836 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers find value in the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer, particularly praising its overall performance, quiet operation, and ease of use. The large capacity and appealing color are also appreciated by many. However, some customers have reported issues with the spin cycle, installation, and delivery, while others feel the price is a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 4,836 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung washer machine is huge enough for 5 members family. It runs quietly in first 3 months. I don't feel vibration while a washer is spinning.

    I would recommend this to a friend
  • Cons mentioned:
    Smell

    Rated 5 out of 5 stars

    Great washer.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this washer. No smell to it. It let's you know when it needs to be cleaned.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works Very well

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. No issues at all. Installation was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my last Samsung washer for 10-years and it was a great machine. Bought this based on prior experience

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 3 out of 5 stars

    Not worth the hype

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes good but too high tech, the spin cycle causes lots of damage

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello CandaceG,

      We understand that dealing with a washer that causes damage can be disappointing. Let us help.

      Below is a link to help when the spin cycle causes lots of damage. Browse the guide until you see the "Clothes are torn, ripped, or shredded" section for the recommended actions. This section also has another link about the washer cycles and settings.

      Laundry is stained or damaged after using a Samsung washing machine:
      https://www.samsung.com/us/support/troubleshooting/TSG01108628/

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1149471831) to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Cons mentioned:
    Door

    Rated 3 out of 5 stars

    Okay, but you get what you pay for

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good for the price, but isn’t really something that can hold up to heavier loads. Medium household loads are fine but as little as one king blanket can overload it. The door has developed a slight leak after about two years of use but it’s not bad

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We want to ensure that your washing machine operates at its best, JonathanL. Let's get this taken care of.

      Here are step-by-step instructions on how to wash bigger loads such as beddings, blankets and comforters and, at the same time, address the leak in your washer. Click the links and hyperlinks, and watch the instructional video for tips.

      The best laundry load size for your Samsung washer:
      https://www.samsung.com/us/support/answer/ANS00080262/

      Care for your bedding items with your Samsung washer:
      https://www.samsung.com/us/support/answer/ANS00047247/

      Samsung washing machine is leaking (see steps 1, 2, 3, 4, and 6):
      https://www.samsung.com/us/support/troubleshooting/TSG01000977/

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number, 1147049612, to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Had it for two months work find my wife love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just amazing! Does the work very well and exactly what i was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Easy to install. We love it!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its worth every penny. Easy to use even my kiddos loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best of the best, one of my best inversion that I’ve made. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy with the product. We’re very satisfied with the delivery team.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Washer/dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great simple design , easy to use and stackable for space saving

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment we made for our new house. The color matched perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just enough features and does a good job cleaning clothes/ bought the stack kit and there is NO vibration just as stated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above my expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done and more! Was really surprised as how well this machine is and it is above my expectations

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Double ones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size, the color, everything is very good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So far good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well so far. Replaced older LG under warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, very good sound and price-quality ratio, recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy, for a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works great no issues, had to replace the other one because the bearings went out as well as the drum. Great buy for a great price

    I would recommend this to a friend