4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$799.99
Save $240
The comparable value is $1,039.99

Customer reviews

Rating 4.6 out of 5 stars with 4878 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers love the product's excellent overall performance, low noise level, and ease of use, often highlighting its large capacity, good value, and suitable size. However, some customers have expressed concerns regarding the spin cycle and the product's overall quality. Other issues mentioned include problems with installation, the door's durability, and clothes not smelling fresh after washing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 4,878 reviews
  • Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine… way better than whirlpool.. great buy for the prive

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 5 out of 5 stars

    Looks good, but beat buy has to install it.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully It will be working well. I gir this two months ago. Best buy is still trying to install this. I mighy habr. A better answer Latr January.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Clothes come out clean. Normal wash only takes 45 mins compared to an hour with my old machine.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Samsung washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great price was right good warrantee. Would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment we made for our new house. The color matched perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Choice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid Choice.... washes clean and very efficient water use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Washer is great; a little on the small side depending upon how much you need to wash. We love the Champagne color. I also love that it has a Spin Only cycle if you are washing large loads and it still has too much water after spinning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice looking and size, love the feature on it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So far, so good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. zero problems. Would definitely recommend the delivery and set up. Completely professional

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wife loves the set

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy the set d I know my wife does aswell.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer.. is very quiet, many easy to use cycles.. and they take much less time then my old washer.. Very happy with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally made the purchase and the set was wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works Very well

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. No issues at all. Installation was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washer for a good and affordable price! I recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    That's what it needs to do

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my parents who are in their 70s. Does what it needs to do.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy doesn’t support products!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product from Best Buy. Had to wait to receive the item. When it came, my schedule is full and did not have the opportunity to install it immediately. Several weeks went by before I did get it installed. The product was defective and would not fill with water. Contacted Best Buy about an exchange and they said since it was past 15 days, there was nothing they could do and that I would have to go to the manufacturer. Did not run one load of laundry through the washer. Awful customer service I would suggest going to a retailer who will stand behind what they sell.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi BRENTN,

      It’s exciting to have your new washer installed and ready to use, and we understand what you’ve experienced as you look into the available support options.

      This is usually related to simple setup or connection points, like the water valves, hoses, or small filter screens. The link below shows step‑by‑step instructions to help your washer fill with water properly:

      https://www.samsung.com/us/support/troubleshoot/TSG10007295/

      If you need further assistance, you can connect with us through any of the options below:

      1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      2. Facebook Messenger: https://m.me/samsungsupport
      3. X: https://x.com/messages/compose?recipient%20id=18768513
      4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      Please have reference number 1152558424 ready when you contact us so we can assist you quickly.

      Samsung truly values your business.

      Jeffrey
      Samsung Care Samsung

  • Rated 5 out of 5 stars

    Installation process very smooth. Thanks1

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and great staff! Very patient and courteous. Demonstrated how to use washer and dryer clearly and answered my questions thoroughly and I felt I understood how to operate them right away. I could tell they were very knowledgeable about the machines. Very impressive! I was a bit scatterbrained this morning, but the guys didn’t mind at all. I really appreciated that! They made the installation a pleasant experience for me. Thanks to them both!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New washer and dryer setup and removed old units very quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its worth every penny. Easy to use even my kiddos loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Big appliance

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent. Best buy schedule delivery and came right on time. The appliance works amazing and smooth. Very happy with purchase

    I would recommend this to a friend