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Customer Ratings & Reviews

$799.99
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The comparable value is $1,039.99

Customer reviews

Rating 4.6 out of 5 stars with 4878 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers love the product's excellent overall performance, low noise level, and ease of use, often highlighting its large capacity, good value, and suitable size. However, some customers have expressed concerns regarding the spin cycle and the product's overall quality. Other issues mentioned include problems with installation, the door's durability, and clothes not smelling fresh after washing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 4,878 reviews
  • Rated 5 out of 5 stars

    Great machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing machine is great! Haven’t had any problems, but you should consider getting a platform for it to sit on. Low to the floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Front load washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this machine for my son and he loves it. His clothes are much cleaner than the old one

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Jr1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a very good product and i like brand because I am used to it already

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and service washes clean well priced

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for great price. Was able to pick up next day.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Highly recommend this Samsung washer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer,dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy-to-use. Anyone who wants to buy washer and dryer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its just great and i really love using it so much so glad

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Pretty and powerful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No regrets here. I love ths machine. It does a great job, and is quiet. Also thebrose gold is gorgeous.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great quality product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product quality and user friendly. We are very happy with the overall BestBuy experience. Thank you and God bless!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Right price for the right machine for the job.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and works great. Only complaint is the sensitivity of the control buttons. Overly sensitive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Prefect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing cleans clothing well easy to use and reliable

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 3 out of 5 stars

    Okay, but you get what you pay for

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good for the price, but isn’t really something that can hold up to heavier loads. Medium household loads are fine but as little as one king blanket can overload it. The door has developed a slight leak after about two years of use but it’s not bad

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We want to ensure that your washing machine operates at its best, JonathanL. Let's get this taken care of.

      Here are step-by-step instructions on how to wash bigger loads such as beddings, blankets and comforters and, at the same time, address the leak in your washer. Click the links and hyperlinks, and watch the instructional video for tips.

      The best laundry load size for your Samsung washer:
      https://www.samsung.com/us/support/answer/ANS00080262/

      Care for your bedding items with your Samsung washer:
      https://www.samsung.com/us/support/answer/ANS00047247/

      Samsung washing machine is leaking (see steps 1, 2, 3, 4, and 6):
      https://www.samsung.com/us/support/troubleshooting/TSG01000977/

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number, 1147049612, to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 4 out of 5 stars

    Double ones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size, the color, everything is very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clean, works excellent, I really love these dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It Works better than the LG I previously bought out of box.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works great, still have not tried most the settings, highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine runs quietly and efficiently and the color is awesome.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 1 out of 5 stars

    VERY disappointed in the quality of THIS product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this washer and matching dryer along with two matching pedestals last May 2022 with the actual delivery of the two items on July 2022. Shortly after using the washer, fine gray dust/small particles were accumulating at the front of the washer. I did no think anything of it at the time. Fast forward to April....still continuing to find the gray dust/particles in front, on the floor, of the washer. Now the washer is almost walking out of the laundry room when it is on the rinse cycle. I have never experienced such a violent occurrence when the washer was spinning on any of my previous LG units. When the repair man showed up to repair my washer, he already knew what was going on with my washer when I first told him about the gray dust/particles as he has seen this problems many times with Samsung and this unit. When he opened the front up, the bracket had completely broken off and i guess it was grinding something down inside the unit which caused the fine gray dust particles to appear. The unit is unable to be fixed and has to be completely replaced with a new washer. I was advised by the technician to NOT get the same model again as it will most likely happen again. Fast forward to dealing with Samsung...they confirmed that my unit needed to be replaced BUT they would not honor replacing my dryer and pedestals to match another Samsung washer as I didn't want to get the same model. Anytime I purchase a washer and or dryer, I purchase the matching SET, even if one of the two is still working. I am aware that some do not do this but I like my appliances to match. Samsung would not fix the issue of things not matching and they really didn't seem to care that after such a horrible Customer Service experience with them that I will NEVER purchase another SAMSUNG product. Every tv/phone/appliance we own is Samsung...NO MORE!!! I do hope this post helps other buyers to think twice about this item. Who knows...maybe I had a lemon...but when the repair man states that he has seen plenty of Samsung units do this...well, you have to wonder?

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We know the feeling of going through all this with your appliance, Kblom65068. We want you to have a better experience with your unit!

      Your washing machine may shake, move, and make noise while spinning. This can happen when the four washing machine legs need to be made more secure with the ground or if a large bulky item or a massive amount of laundry is in the machine. I have provided the links below for more information.

      Samsung washing machine is shaking:
      https://www.samsung.com/us/support/troubleshooting/TSG01001016/

      Washing machine shakes & vibrates or is noisy:
      https://www.youtube.com/watch?v=ywOrH59K9Rw

      Keeping your Samsung washer clean is essential because it prevents odors and mold from accumulating and keeps your washer performing the way it should. Let us show you how and when to clean your Samsung front and top load washers, whether cleaning surface spots, the pump filter (on front load washers), or running a Self Clean or Pure Cycle.

      How to clean your Samsung washing machine:
      https://www.samsung.com/us/support/answer/ANS00030150/

      For reference, I've included the guides to learning the best laundry load size for your Samsung washer, its settings, cycles, and features.
      https://www.samsung.com/us/support/answer/ANS00080262/
      https://www.samsung.com/us/support/answer/ANS00061937/

      You may also check pages 45-50 of the user manual for more information about maintaining the interior and exterior of the washer and page 51 for other recommended actions when the washer vibrates excessively.
      https://downloadcenter.samsung.com/content/UM/202301/20230103164743297/WF6300B_UM_DC68-04355A-03_EN_CFR_MES.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1145709433) to help our team pull up your information when you message us.

      Thank you!

      -Angelica Samsung

  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Samsung washer champagne color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wifi availability to use to control when you want to start laundry, Very quiet, various cleaning options

    I would recommend this to a friend