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Customer Ratings & Reviews

Your price for this item is $749.99
The comparable value price is $1,039.99

Customer reviews

Rating 4.6 out of 5 stars with 1884 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the wash quality, noise level, ease of use, and energy efficiency of this 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer. Many appreciate its large capacity and attractive color. However, some customers reported issues with the spin cycle and installation process. A few also commented on the price and warranty length.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,884 reviews
  • Rated 5 out of 5 stars

    Amazing value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washer and dryer. Everyone always hates on Samsung but these work great. Great price as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had to upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally had to upgrade our 15yr old samsung set after the shocks gave out. As someone who loves tech i had to go with the smart set. The interconnectivity between the washer and dryer works flawlessly. Also like that it tells you when to run the delf clean feature. Hopefully they last as long as the previous set.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it, I like this washer. I have bought in the past years an old version thats lasted more than 10 years. Recently bought this new version and I like it. It saves you water and best of all it doesn't make no loud noise. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Appliance bliss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely obessed with my washer/dryer. I even redesigned my entire laundry room because of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty and fast

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sleek and almost pink look of the machine. It runs fast and the smartswitch goes straight to my phone so I know when its done. It can be a little loud sometimes, but it's not as bad as other washing machines I've had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a perfect product! I like it. My old one is the same model and lasted with me for almost 10 years without maintenance. That's the reason why I bought the same model. Strongly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our second set of Samsung Washer and Dryers. Love the color! And the self clean option works great. Overall great product!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Love it!!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this unit!! The design, (it's absolutely beautiful in my laundry room) the size and overall the functionality. 10/10 it washes my quilts, throws and rugs to perfection! This review is after almost 2 years of use.. no need to think twice. You will not be disappointed! I also added the pedestal! and oh boy is it a game changer!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly enjoy using this washer, it is so quiet and efficient. The delivery was fast and I always notified with updates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding washer, i have always loved samsung but to find this at the outlet store was a treat. Openbox item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Energy efficient, clothes come out clean and smell great. Couldnt connect to the wifi though, not sure what was going on there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a washer I purchased after my first samsung washer broke onky 2 1/2 years after purchase. I have only had it for 8 months now as my first one literally broke on christmas but so far I love this new one! I also loved the old one and this one seems to be just a newer version so hopefully it lasts alot longer than the first one!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    REMOVE THE NUTS

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mostly user error that it messed up. REMOVE THE LITTLE NUTS. Just read the instructions carefully because leaving in just one wrong thing could completely make it off balance. Also if you are wondering about getting a podium do it. The podium will help to balance it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New clothes washer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our last washer stopped working and we picked up the Samsung washer dryer duo. It doesn’t seem to have as large of a capacity as our previous washer which lasted 15 yrs. Hopefully this one also has some longevity to it. Seems to wash the clothes pretty well. There does seem to be a lot of twisted up pant-legs and sleeves with this one causing the clothes to be a bit more wrinkled than our old set up. Might be overloading it with clothes. Might try some smaller loads to compare.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    We simply love it!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it! nice and quiet while in use. Easy to navigate. We enjoy the lovely charm sound notification. Love to be able to use the app for cool features.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my dryer. 2nd set. We use ours all the time. Have 7 kids and it keeps up

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best washer and dryer!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this washer and dryer stack set!! A couple years down the road and they still work like new and they was 5 kids worth of clothes and blankets and my work clothes. Fantastic!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my dryer. I love all the different indicators of drying level. Very convenient. No noise. Easy to use. When finish it plays a tune. Very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Product is good- purchased from the wrong place.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item from the outlet and had some issues with it shaking. Because it was not listed as purchased new, I was out of the factory warranty and had to pay out of pocket for repairs. The spring came a lose and it was super loud and walked from the wall. After having it repaired, it is better. All in all, I like the washer, but next time will not purchase one from the Best Buy Outlet.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer machine. Its big enough to put comforters and blankets and the different settings like steam and delicates make all your clothes to be sanitize and wrinkle free.

    I would recommend this to a friend