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Customer Ratings & Reviews

$799.99
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Customer reviews

Rating 4.6 out of 5 stars with 4878 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers love the product's excellent overall performance, low noise level, and ease of use, often highlighting its large capacity, good value, and suitable size. However, some customers have expressed concerns regarding the spin cycle and the product's overall quality. Other issues mentioned include problems with installation, the door's durability, and clothes not smelling fresh after washing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 4,878 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So far so good!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a washer I purchased after my first samsung washer broke onky 2 1/2 years after purchase. I have only had it for 8 months now as my first one literally broke on christmas but so far I love this new one! I also loved the old one and this one seems to be just a newer version so hopefully it lasts alot longer than the first one!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Replacement

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase washer is easy to use and runs quite. needed a replacement for my rental. BBY great place to buy appliances, store associates were knowledgeable, Fast delivery and removal of old washer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use, Overall performance

    Rated 5 out of 5 stars

    Dryer efficiency

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek efficient and easy to use! Loads large items!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level, Overall performance

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Super quiet and easy to use. Built in wifi

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Switched from top load to front load

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We switched to this front load washer after years of using a top loader. We've been happy with the efficiency and quietness of this unit. It's easy to use and has nice settings for different types of washes. The timer (start at a later time) is nice if you want your wash to be done when you get home but don't want wet clothes sitting in the washer all day.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 4 out of 5 stars

    a good washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Not thrilled with not being able to shut off the noises it makes (every time you press a button). Not thrilled with the "delay end", but that's because I'm used to "delay start". Overall very quiet, washes well, doesn't smell, lots of choices for temperature/spin speed/dirt level. Super easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A MUST BUY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best LG Washers. Highly recommended. Lots of options to choose from. And ends with a beautiful jingle.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Brand new, but I love it so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice machine, seems well built, and is extremely quiet. But Samsung and Best Buy need to get their act together about packaging. It came wrapped in styrofoam and plastic. What's wrong with cardboard?? I'd happily pay a few dollars more for environmentally friendly packaging. To be using styrofoam and plastic in this day and age is ignorant and irresponsible. I give the washer 5 stars but BB and Samsung get a goose egg for contributing to the current environmental disaster.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung washing machine in very efficient. I love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Quiet and saves on water, time and energy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and saves water, time and energy costs! Easy to load and unload and much quieter than my old top loader. My only complaint is that I wish it was possible to switch the door hinge to open the other way, like on the same model upright dryer. Make sure you are going to be happy with the direction the door opens and that it won't hit anything.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love them!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this washer and dryer set, and I couldn't be more pleased with their performance. The washer features multiple cycle options, including a quick wash for busy days and a gentle cycle for delicate fabrics, making it versatile and efficient. The dryer complements it perfectly with its advanced moisture sensing technology, ensuring clothes come out perfectly dry every time. The sleek, modern design fits seamlessly into my laundry room, and the large capacity means fewer loads and more time saved. Overall, this set has exceeded my expectations with its reliability and efficiency, making laundry days much more manageable. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great product and on sale!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Samsung large capacity front load washer with smart technology, and I am thoroughly impressed with its performance. This washer has a spacious drum that easily accommodates large loads, making laundry day much more efficient. One of the standout features of this washer is its smart technology, which allows me to control and monitor the machine from my smartphone. With the SmartThings app, I can start or pause a cycle, get notifications when the load is done, and even troubleshoot any issues that may arise. The washer also has a wide variety of wash cycles to choose from, including a steam cleaning option that effectively removes tough stains and odors. Plus, the Vibration Reduction Technology keeps the washer quiet during operation, even when spinning at high speeds. Overall, I highly recommend the Samsung large capacity front load washer with smart technology. It's a reliable and efficient machine that makes laundry day a breeze. The added convenience of the smart technology is a game-changer and makes this washer a worthwhile investment.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer, no noise, very efficient I like it

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Amazingly quiet and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So silent so amazing great machine Love the chirping musical tone when it's done clothes are more clean smell better and even brighter thanks Best buy for the awesome delivery

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. It is very quiet and washes pretty quick.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Door

    Rated 3 out of 5 stars

    Plusses and Minuses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice large capacity, and I like the multiple and flexible settings including "presoak". It has braille on the control panel. Door flings open fast and hard when you open it and is difficult to close.. perhaps an adjustment that can be doneif I dig in the manual. Wish the installer would have noticed that. It gets stinky - even if you are using it daily. This did not happen with my old Samsung Frontloader (which I had for 9 years). Good thing it has the washer clean mode on it - but I hate to have to waste time and water running that! I don't think there is a way to turn the end of cycle alarm off so if you get it going before bed it might wake you up. I don't like to have to hold the button down to start it (vs just pressing it) I am sure there is a safety reason for that. I had to replace my old Samsung Dryer a year ago and this new washer does not match! It would be nice if the styling was somewhat consistent from year to hear. But - it works, and seems to get things clean!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there WasherDryerFrequentBuyer, I understand you are having some concerns with your Samsung Washer and know that odor can be alarming. I would like to provide you with our best tips to avoid this problem. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01110749/
      We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Pros mentioned:
    Noise level
    Cons mentioned:
    Spin cycle

    Rated 5 out of 5 stars

    Quiet machine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s quiet. Period. Remember to periodically drain the water at left bottom corner. Otherwise, you may think the machine has stop working properly because it seems do not spin the water away because you will see water puddle when you take the cloths out after it finished.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Samsung washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love love my washer! the best ever. washes really great and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the washer and and the dryer. The guys came in to install both for me and it worked great. No issues so far. I am really satisfied. 10/10 Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    love it very quiet

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is absolutely beautiful its very effiecient and super quiet

    I would recommend this to a friend