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Customer Ratings & Reviews

Your price for this item is $749.99
The comparable value price is $1,039.99

Customer reviews

Rating 4.6 out of 5 stars with 1888 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the wash quality, noise level, ease of use, and energy efficiency of this 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer. Many appreciate its large capacity and attractive color. However, some customers reported issues with the spin cycle and installation process. A few also commented on the price and warranty length.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,888 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Get this

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best washer and dryer set that I’ve ever purchased! I can load king size blankets and not have to worry about partial washings (in other words Ts clear that it is clean vs sloshing around in dirty water from previous washers I’ve had in the past)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need to repair dented tops

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My appliances work well but were dented on both tops

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great washer, got this because i had the previous model of the same washer at the outlet. a lot quieter also

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased to replace the same unit that broke after 7-8 years. Technician said it was cheaper to buy new than fix the old one. Needed to match the dryer. Hopefully it lasts longer than the last one did.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. Shakes a bit but maybe off balance. Installers in a hurry to leave

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this equipment

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this equipment, it’s great and easy to use. I love the color and all the features that it has. Best decision!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Is amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pair is incredible I love the color it's so pretty since I saw them I said I want these it was like a birthday gift from me to me they clean perfectly they are easy to use and above all they don't make a lot of noise I love them ✨

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding and efficient washer. Easy to use and is great value.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great steam and quick cycles

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can wash very large loads! The capacity is wonderful and I really like the steam cycles. Also, the quick cycles are great for clothes that are not very dirty! I’ve stopped using the pods because once in a while they won’t desintegrare properly. Otherwise, amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its a keeper.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best washer i ever had. It makes my work clothes look new after every wash. I does not, knot all pf my clothes together as a certain washer has done in the past. I would recommend. Only issue is the champagne color, but its growing on me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. Clothes are clean and washed in no time. There are two issues that I have, 1) I can feel the machine vibrating on spin cycle, but the laundry room is next to my bedroom. 2) I cannot get the SmartThings to connect. Luckily, there isn't a need for this right now, but I would still like to have it in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very good looking solid washer machine!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color, a lot of features that make washing a breeze. Also very quiet which is nice. No complaints so far going on 4 months using it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Not loud. Looks good. Clean. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is phenomenal. The wifi features are great. It washes my clothes fast and well. Everything comes out smelling super clean.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buyers Need the Offered 5-Year Warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The built-in control process to balance a load that has larger and heavy items (e.g., towels, jeans) uses alternating left - right rotations of the washer drum; but it is inconsistent. Some loads will wrongly distribute the heavier items during the spin cycle such that the washer violently shakes almost enough to break open the washer door. The locked door holds, but nothing on top of the washer can stay without falling off. The contractor hired by Best Buy installed the washer and this problem has occurred on multiple uses of this washer since new. Will have the warranty claim cover a repair or replacement, as needed, after one more month of use to see if it gets better.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand the inconvenience of dealing with a shaking washer, WayneC. We're here to help.

      Below is a link to troubleshooting a shaking washer. It offers additional resources on laundry load size, washer cycles, settings, and features. A helpful video guide you may watch from beginning to end is also attached.

      Samsung washing machine is shaking:
      https://www.samsung.com/us/support/troubleshooting/TSG01001016

      We have also provided the user manual for your model. See page 51 for other actions when the washer vibrates excessively.
      https://downloadcenter.samsung.com/content/UM/202401/20240124193442537/DC68-04355A-04_IB_WF6300B_EN_CFR_MES_240123.pdf

      Should you need further assistance, please feel free to get back to us via the following options below:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1149755959) to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Amazing machine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the work for my laundry room. Love Samsung from kitchen to laundry.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Great front load washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer at a great price. Quiet and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seriously they are awesome!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This set is probably the best I’ve owned, never have to run a load more than once even with kids sports uniforms!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Noise level

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and does a good job. The set is also an elegant color

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung washer and dryer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this for about a year and love it, super quiet also!

    I would recommend this to a friend