Customer Ratings & Reviews

Working great after two months. Still has the problem of leaving water in the detergent dispenser. We leave ours pulled out now between washes to try and keep mold off of this one like we had the problem on the old washer. No mold so far on the rubber seal.

This washing machine has been great! I’ve had it for about a month now; it is very quiet while running and the controls are easy to use. With seven people in the house, there is always laundry to be done and this machine can keep up! Best Buy delivery was also fabulous! Arrived on time and the communication was great!

Excellent product!! From the moment I placed my order to the delivery and setup, the process was smooth and excellent support. The staff was knowledgeable, courteous, and helped me choose the right product to fit my needs

Got on 4th of July sale on discount. Was almost about to pay $250 for an LG, glad I didn’t as this machine has cleans with the best of them. May not have all bells and whistles but Don’t need Bluetooth on my washer. Plenty of wash cycles for our washing needs and spin cycle is a beast. Clothes come out darn near dry.

Love that its compact yet fits so much. It's quiet and I love that instead of an annoying buzz it has a melody when its finished. I love that it can be side by side or stackable

Despite it being a fairly dinged up open box deal, this washer is fantastic. Be prepared to load it yourself though. Guys who tried to help load it dropped it immediately and i ended up picking it up into my pickup bed myself. I figured it already had cosmetic defects so it didnt really matter to me... but had it been a brand new washer i would not have been happy. Then again, what kind of weirdo is coming into your house and judging your washer for a few dents dings or scratches. First smart washer I've owned. My fiance hates when it sends the notifixatuons to the tv. It even sends them to my phone, so of course i take the extra second of my day to text her and let her know the washer cycle has ended.

Highly recommend. Bought this washer after being tired of the hassle of my previous one that would not drain water out good enough from the items. This washer gets the job done and more. Washes very quickly and gets clothes very clean. It’s quiet and does not leave a ton of water in the clothes, bed sheets, etc afterwards. Would recommend to buy a vibration absorbing mat to place under it and you’ll be all set.

Everything I wanted in a washer in my price point. Very satisfied with it. Super quiet and I love the wash/rinse option selections. It performs better than the 15-year-old Samsung front load washer I replaced, so I'm looking forward to this machine also giving many years of great service.

Very happy with the washing machine. It does a good job. However I have one possible complaint. It seems that something may have come loose that helps with the drum spinning. I noticed loud bang a slip and a bang and after that I noticed that the machine moves when it starts to spin like it shakes for a while that it didn't used to do before that sound.

Very good washer and dryer. Good price runs good

I love this washer. I've had it for about a month now and I have zero complaints. It's quiet. I haven't synced it to my phone yet but I'm going to try.

Very good washing machine without vibrations and washes any kind of clothes very well.

If the delay worked properly I would give this a 5 star rating. This is my second pair of Samsung Washer/Dryers. I love these even more than the first pair I had. They pair up to the SmartThings app, which honestly isn't super user friendly but its not rocket science. My delay has been used 6 different times. The delay pauses itself so it never complets or starts on time. I've tried reaching out to Samsung, they had me calibrate the drum, I did a 1 hour delay (it still didnt start on time) but it was doable. My 7 hour delay 6 hours later is still sitting at 5 hours. ** If you know how to fix this, please respond!!!!! ** The wash is quiet. The dryer just gets the job done and I love it. No regrets. No paid anything for this review. If your wondering- 2 weeks in, and I have no regrets.

Only having had older washers and dryers, this jump in technology was a breath of fresh air. Considering, all of our other appliances are Samsung, it just seemed like a natural choice. It's runs like a dream. Incredibly quiet. Power friendly (bills went down a tad) and great capacity. Very happy with the combo.

Amazing washer and dryer. Everyone always hates on Samsung but these work great. Great price as well

We had a Samsung top loading washer for 5 years but we got tired of it banging during the spin cycle when the load was unbalanced so we got this one. The old washer was perfect except for the spin cycle issues. It also uses much less water and is much faster than our old washer. A small issue is that the glass door is dark tinted and there are no lights inside so it's impossible to see through the door unless you shine a flashlight. Also, I would have liked to get a full manual with the washer. It's nice you can access the washer through WiFi on the phone app but besides the end of cycle notifications it's just a gimmick we may never fully use.

I love my washer! It’s absolutely perfect. At first I thought, oops should have gotten a smaller size. I was wrong. The 4.5 has enough room for my comforters, sheets and blankets. Love how super quiet it is when running. I can do laundry at night and not wake up the house. The matching dryer is fantastic too.

I recently purchased the Samsung front load washer and I couldn't be happier with my decision. Not only does it look sleek and modern in my laundry room, but it also delivers exceptional performance. The variety of washing cycles accommodates all types of fabrics and levels of soiling, ensuring that my clothes come out clean and fresh every time. Plus, its energy efficiency has helped me save on utility bills without compromising on cleanliness. Overall, I highly recommend the Samsung front load washer to anyone in need of a reliable and efficient laundry solution

This was purchased for 10 vacation rentals in a popular tourist city in South Florida. Guests share 2 sets of washer/drying machines along with housekeeping so these need to be durable. This samsung machine is running constantly during busy season when we might host 30+ people at a time. The speed cycle is great and really cleans well! We've had zero issues with this machine, no complaints, guest confusion on usage, etc. Highly recommended!

My washer and dryer works exceptionally well nice and quiet. The the guys who installed my washer and dryer were very efficient and professional. Kudos to Best Buy. Thank you