Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$849.99
Save $190
The comparable value is $1,039.99

Customer reviews

Rating 4.6 out of 5 stars with 4863 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

91%
would recommend
to a friend

Customers are saying

Customers recognize the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer for its overall performance, low noise level, and ease of use. Many appreciate the large capacity and consider it an excellent value. However, some customers have expressed concerns regarding the spin cycle and washer quality. A few have also reported issues with installation and the door, while others have noted an unpleasant smell.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 4,863 reviews
  • Rated 5 out of 5 stars

    Hangs with washers twice the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got on 4th of July sale on discount. Was almost about to pay $250 for an LG, glad I didn’t as this machine has cleans with the best of them. May not have all bells and whistles but Don’t need Bluetooth on my washer. Plenty of wash cycles for our washing needs and spin cycle is a beast. Clothes come out darn near dry.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent choice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Quiet and clean. More improved style than GE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A++++++ PURCHASE, DELIVERY AND INSTALLATION!!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is smaller then I had realized however it is BIG on performance! I am extremely satisfied with this purchase and will Highly recommend this washer it to anyone! ALSO The delivery was prompt. The techs were AWESOME! Thank You for such a supreme delivery and installation service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, I recommend to my friend when they need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleans Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's quiet. Cleans great! Easy to load and unload. Great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer at a lower price point than LG

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I wanted in a washer in my price point. Very satisfied with it. Super quiet and I love the wash/rinse option selections. It performs better than the 15-year-old Samsung front load washer I replaced, so I'm looking forward to this machine also giving many years of great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeping clean

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a quality product works great. I caught it on sale so I’m very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Samsung front load washer and I couldn't be happier with my decision. Not only does it look sleek and modern in my laundry room, but it also delivers exceptional performance. The variety of washing cycles accommodates all types of fabrics and levels of soiling, ensuring that my clothes come out clean and fresh every time. Plus, its energy efficiency has helped me save on utility bills without compromising on cleanliness. Overall, I highly recommend the Samsung front load washer to anyone in need of a reliable and efficient laundry solution

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is a total game-changer! Quiet, powerful, and energy-efficient—it tackles tough stains like a pro. I love the sleek design and large capacity, perfect for family loads. It saves time, water, and my sanity. If laundry had a hero, this machine wears the cape. Worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer dryer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer and dryer are amazing i love them my clothes smell so clean and they dry dry fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine - lots of options, very nice and quiet and a large capacity. We've had no issues at all and have had it for a few months at the time of writing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Delay issues- Still a good purchase!!!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If the delay worked properly I would give this a 5 star rating. This is my second pair of Samsung Washer/Dryers. I love these even more than the first pair I had. They pair up to the SmartThings app, which honestly isn't super user friendly but its not rocket science. My delay has been used 6 different times. The delay pauses itself so it never complets or starts on time. I've tried reaching out to Samsung, they had me calibrate the drum, I did a 1 hour delay (it still didnt start on time) but it was doable. My 7 hour delay 6 hours later is still sitting at 5 hours. ** If you know how to fix this, please respond!!!!! ** The wash is quiet. The dryer just gets the job done and I love it. No regrets. No paid anything for this review. If your wondering- 2 weeks in, and I have no regrets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good stuff

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Digital display, wash your clothes very clean no noise and the price is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, very silent while washing. nice design and color.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great capacity, easy to use, and clothes are clean. The only drawbacks are the door doesn't seem to be sealed completely because it shakes a bit when on the spin cycle. The other drawback is doesn't have a programmable favorite cycle.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Bon,

      We understand your disappointment with you not having the best experience with your washer. Let us help.

      Here is a link for troubleshooting steps for your washer that is being unbalanced; kindly click the embedded words.

      Samsung washing machine spins poorly.
      https://www.samsung.com/us/support/troubleshoot/TSG10003485/?msockid=08e6a45904c26b1f3477b061055f6aec

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1149042390) to help our team pull up your information when you message us.

      Thank you.

      -Ricardo Samsung

  • Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to replace a similar 13-year old Samsung washer. It was still washing well, but we have dogs and I hadn't cleaned out the filters and seals often enough, so there was lots of dog hair matted up inside. I really like getting alerts on my phone when a load is done so I remember to put it in the dryer. The only thing I don't like is that the door frame extends further than the old model, so it runs into my laundry basket (I don't have risers). So I can't just leave a basket right in front of the machine anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washer !!!!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product , it is silent, efficient and energy saving. 100% recommended! It beats the competence in price and quality .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice and easy to use have not had any issues yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A perfect unit

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only having had older washers and dryers, this jump in technology was a breath of fresh air. Considering, all of our other appliances are Samsung, it just seemed like a natural choice. It's runs like a dream. Incredibly quiet. Power friendly (bills went down a tad) and great capacity. Very happy with the combo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my washer! Does get a little stinky but self cleans and easy to use!

    I would recommend this to a friend