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Customer Ratings & Reviews

$799.99
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The comparable value is $1,039.99

Customer reviews

Rating 4.6 out of 5 stars with 4878 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers love the product's excellent overall performance, low noise level, and ease of use, often highlighting its large capacity, good value, and suitable size. However, some customers have expressed concerns regarding the spin cycle and the product's overall quality. Other issues mentioned include problems with installation, the door's durability, and clothes not smelling fresh after washing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 4,878 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great buy and excellent machine and great price I highly recommend this unit

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Great Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this washer to replace another brand we recently returned to Best Buy. This new one is much more quiet and after several uses, we really do enjoy the quietness and efficiency of our new washer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung washer is the best it has features that you can connect you phone and monitor you clothes if you aren't at home easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer. I haven't had a bad experience with a Samsung product yet.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great capacity, easy to use, and clothes are clean. The only drawbacks are the door doesn't seem to be sealed completely because it shakes a bit when on the spin cycle. The other drawback is doesn't have a programmable favorite cycle.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Bon,

      We understand your disappointment with you not having the best experience with your washer. Let us help.

      Here is a link for troubleshooting steps for your washer that is being unbalanced; kindly click the embedded words.

      Samsung washing machine spins poorly.
      https://www.samsung.com/us/support/troubleshoot/TSG10003485/?msockid=08e6a45904c26b1f3477b061055f6aec

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1149042390) to help our team pull up your information when you message us.

      Thank you.

      -Ricardo Samsung

  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    It gets the job done for a reasonable price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is easy to use, priced reasonably, and the front-loaded design makes it easier for my kids to load their own clothing and do their own laundry.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy... Washer is super quiet, even thru the spin cycle. I highly recommend...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Successor replacement washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement washer for our prior one that suddenly went kaput after 13 years of regular usage. Naturally we looked for its successor model & happened to find it on a Black Friday sale the same day the old one failed. To date has performed well, no problems so far. Would recommend this washer for you if you do household frequency of washes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    No complaints from me or the washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm totally satisfied with this washer. It is attractive, quiet, easy to use, and goes about its job without complaint.

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 4 out of 5 stars

    Beware about delivery and hookup

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the washer will be fine BUT! they won't tell you this at the store....if you have a existing pedestal, they will not put it on. They will hook up the washer, check it and leave. You have it put it on the pedestal yourself. If I would've been told that when I bought it....I would've just picked it up myself and install it.....because I have to redo it all anyway now. Almost canceled the order. BEWARE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A amazing washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and big inside, not alot but better than average smaller washing machine, not alot noises barely, doesn't waste alot of water, electricity consumption is great, so far i love it and been using it for 8 weeks, I totally recommend it, if you want a smaller and powerful washing machine and low energy consumption and low water waste, this is it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made this purchase and truly love it this fits in the in my kitchen perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Samsung Front Load

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the machine is great low sound and good performance

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Awesome washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought these Samsung washer and dryer in a combo package deal from Best Buy in Sterling. The whole buying experience from Best Buy was as good as always. Mike helped us decide which model to buy and gave us good deal too including extended warranty and the tech package. The delivery was quick and on time and the technicians were very experienced and professional. They fixed them perfect and both my Champagne dryer and washer are working perfectly fine. Loving the steam function and low noise as compared to the ones we had before. Thanks Best Buy for amazing buying and customer service experience. :) :)

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Open Box washer review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing. It is quiet, has several features and capabilities. Large capacity. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Loving the clean laundry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use , delivered in time and installed, everyone was very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lucas M - To Be Commended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Samsung washing machine is working GREAT. It is so easy to program, hoping to get many good years with it. I would like to commend the sales associate 'Lucas M.' who was without a doubt the most knowledgeable sales person I have ever encountered. His is an asset to the sales team at the Myrtle Beach Best Buy. I will defiantly look for him should I need another major appliance soon.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Samsung front load washer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer. There are alot of great features for washing my clothes, it’s really easy to use and runs quietly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Randy’s

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very easy to use. It is quiet and fast. Clothes come out of the wash machine almost dry after the great spin cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, quiet, and gets the job done! Love this washer so far! It cleans clothes thoroughly, and the super speed wash saves a ton of time. It runs quietly, looks sleek, and the steam feature is a nice plus. Great value for the price!

    I would recommend this to a friend