Customer Ratings & Reviews

Very quick and nice washer. Quiet compared to the last one I had. I like all the features it has.

Efficient and quiet, with large easy access door for loading. Controls are clear and easy to use.

So far so good. I was surprised that the washer was so quiet after reading other reviews complaining about excessive noise. The first one that I received had a leak, but Best Buy replaced it within a couple of days. Would have given it 5 stars for quality but could not because of the return. Other than that no complaints.

Washer is awesome. Very quiet. Installation was perfect. Technician who installed the washer was professional and friendly.

Very satisfied with our purchase, easy to use and efficient.

Great product! I’m thinking about purchasing the dryer machine

I bought the LG front loader and dryer only 5 years ago at Best Buy.I was very dissatisfied with both. Washer’s drum went out after only 5 years, we are a family of two and do an average of 4-5 loads a week. I bought this Samsung front loader after researching and customer reviews.I have noticed our wash is cleaner. I can see the water during the cycles. I can wash a king size bedspread and it does not become unbalanced. I did buy an extended warranty this time. Remember the drawers are not interchangeable.

Nice product, easy using, nice performing. Just what i needed.

In my opinion this front end loader works alot better than the top load unit .

Fit perfectly in my spacr and best buy unstalled it in just minutes. Looks great and works great!

I got a washer from a different store and a different brand, when it spins it moves and vibrate so much that it pops the door open and mess up and scratch my floor. So, when I got this brand at BestBuy, at first, I was scared it was going to do the same thing, but it's been amazing, low noise, less vibration, I can load my washer and not be bordered. I'm very happy with my purchase.

I absolutely love this washer. It is so quiet and holds a lot of clothes in one wash.

I love this washer so much. It’s easy to use I have it connected to my Echo and I get notifications when the washer is done. I also love that I can receive notifications to my phone as well to check how much longer the load will take based on size etc. best purchase ever

Washer works like a dream, my clothes have never been so clean before using this washer and it’s extremely quiet.

Machine came in excellent condition and works like a charm. The workmen did an amazing job setting up the machine

Perfect for a family. Has lots of program choices.

Love this dryer! Samsung always has the best products and never disappoints!

I absolutely love this washer! And it’s companion dryer. Both connected to my phone I can move on to other tasks and the machines will remind me when the clothes are ready. Perfect for someone with ADHD who gets hyper focused on tasks and other things.

Ok so annoying is the best way to describe this washer. It works so that’s cool. But it is soooo sensitive! In my old house it worked because it was behind a baby gate and I had my units stacked so I never had the need to reach over it while it was in use but now I have shelving above and you cannot reach to get anything because if you touch it in the SLIGHTEST bit it will shut off while it’s washing and you can’t just start it back up where it stopped!!! You have to restart the wash every time losing the soap with it. My boyfriend and I each have done it several times by accident. I googled it and apparently it’s a common complaint that Samsung says they can’t fix due to emergencies but there’s got to be a solution. My toddler is only 2 so she hasn’t noticed yet but I know the time will come so not looking forward to her learning that new trick! If you have them stacked it’s a little better because then you’re not reaching over while it’s in use.

Awesome washing machine. Everyone told me to never get a Samsung, but we've been using this almost daily for 2 years and it has had zero problems. DONT FORGET TO REMOVE THE SHIPPING BOLTS BEFORE YOU USE IT.