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Customer Ratings & Reviews

$799.99
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The comparable value is $1,039.99

Customer reviews

Rating 4.6 out of 5 stars with 4878 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers love the product's excellent overall performance, low noise level, and ease of use, often highlighting its large capacity, good value, and suitable size. However, some customers have expressed concerns regarding the spin cycle and the product's overall quality. Other issues mentioned include problems with installation, the door's durability, and clothes not smelling fresh after washing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 4,878 reviews
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Very Happy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is extremely quiet and works very well. It was the best-priced machine in its style and class. Very happy customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steam cleaning

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    energy efficient models with features like quick wash cycles and steam cleaning i love it .

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my dryer. 2nd set. We use ours all the time. Have 7 kids and it keeps up

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Works quit, smooth and efficient. Very happy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its a washer pretending to be more

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SmartThings needs to be smarter. You can't really control the washer from the SmartThings app, you can't control the washer from outside your home network. With it being front loading, and stackable, the placement of the drain could have been better. So far I've had no issues with actually washing clothes so it seems to do the one thing its made for well... however its new so appliances working well when brand new SHOULD be the norm. You have to power down the machine to do anything, can't really wash a small load, and need to be mindful of the area surrounding the door - its obvious it will collect socks and other small clothing.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Kryssie,

      We understand how frustrating this experience has been, especially when SmartThings features feel limited, cycle control requires powering down the washer, and the front-load design requires extra attention during loading. When expectations around smart control and everyday usability aren’t fully met, it can take away from the convenience you were looking for, and we want to help you get the most out of both the washer and the SmartThings app.

      Please check the guide below to review the full functionality available in the SmartThings application when connected to your washer. Be sure to click on the embedded links within the article for additional support.
      Use SmartThings to monitor your Samsung washing machine remotely
      https://www.samsung.com/us/support/answer/ANS10001025/

      For best washing results, including guidance on smaller loads and proper loading to avoid items collecting near the door, please follow the guide below and review the section under Load your washer. Be sure to click on the embedded links for additional support.
      The best laundry load size for your Samsung washing machine and dryer
      https://www.samsung.com/us/support/answer/ANS00080262/

      Should you need further assistance, you may contact us through the following channels:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1151676569) to help our team pull up your information.

      Thank you!

      ^Joshua Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Efficient unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The way the water comes into the unit is a little loud. And the basic settings are set for multiple rinses. So it refills 2 or more times depending upon the setting. My previous washer was practically silent, so it may just be me. It is a very efficient unit once we got used to the settings and adjustments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sumsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Focus on the product and your individual experience using it Provide details about why you liked or disliked a product All submitted reviews are subject to the terms set forth in our Terms and Conditions We reserve the right no

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repeat customer at BB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so extremely good buy. Still getting familiar with dial but the basic set up does a great job. Worth every Penney AND the installation techs were very courteous, efficient and friendly. BB comes through again for us.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    What your wife wants.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m 5’2 and had to put half of my body in the washer when I had top loaders. I was hesitant to get front loaders but best choice I ever made. So much more convenient for me and I have more space now in my laundry room. 10/10 recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Samsung washer dryer combo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    outstanding product. silent and very good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Washer And Dry

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Stackable Is Very Nice With Vibration Reduction, Very Easy To Use And Quiet Sound When Washing

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Bridgette, I am so glad to hear that you are enjoying your Samsung Washer. I appreciate your feedback on your unit. Congratulations on your better and quieter machine. We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its exactly what i was looking for. Its easy and cleans the clothes very well (and i have an extremely messy child)

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 4 out of 5 stars

    Buena lavadora

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Es silenciosa y eficiente. Bien diseñada con un aire de modernidad

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Speed mode

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Speed mode is fantastic, I have been using the washer for a few weeks now and I have been blown away by it. First of all, it is very quiet and at times I forget its on. And the speed mode is great, know how much tkme is needed before its completed. Love the count down.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Laundry

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent size to my house! Love it! and easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Replacement Washing Machine Happiness

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our seven year old Samsung Washing Machine had the drum/bearings go south on us. The NEW replacement has been a pleasure to use. More capacity for clothes. The functionality/features are further enhanced as well. Overall, very happy with this product!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    So happy with them

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve now had these for a year and honestly, people had me questioning as to whether or not I should order Samsung and I’m so happy that i didn’t listen. This unit is amazing. I purchased the stackable matching units and they’re SILENT, easy to stack, FAST, and efficient. I couldn’t be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Efficiency

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient takes less time on washings quiet takes less soap than my previous samsung washer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good machine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine is great, low noise, basic good quality machine. My only complaint is that the door is not an easy shut, it's a bit sticky and even though brand new it's a little challenging to know if it's actually closed all the way, other than seeing the digital screen turn on.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new washer. Super quiet and love all the setting for different laundry setting!! Quick wash is awesome.

    I would recommend this to a friend