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Customer Ratings & Reviews

Your price for this item is $749.99
The comparable value price is $1,039.99

Customer reviews

Rating 4.6 out of 5 stars with 1888 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the wash quality, noise level, ease of use, and energy efficiency of this 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer. Many appreciate its large capacity and attractive color. However, some customers reported issues with the spin cycle and installation process. A few also commented on the price and warranty length.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,888 reviews
  • Rated 5 out of 5 stars

    best washer I ever owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing cleans so well and it's easy to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So far, so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. zero problems. Would definitely recommend the delivery and set up. Completely professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and efficient washer.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my parents in law, they mentioned they love it. Only issue was delivery, Best Buy likes to lie about not being to delivery in the middle of nowhere. It has happened 3 times in a row where they cancel the delivery the day of. Say the product was damaged, but have it in stock in the store.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Prince and quality. My wife love this gift. Perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation process very smooth. Thanks1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and great staff! Very patient and courteous. Demonstrated how to use washer and dryer clearly and answered my questions thoroughly and I felt I understood how to operate them right away. I could tell they were very knowledgeable about the machines. Very impressive! I was a bit scatterbrained this morning, but the guys didn’t mind at all. I really appreciated that! They made the installation a pleasant experience for me. Thanks to them both!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leaves you’re laundry super clean I love it. I really like that it let me know the cycle

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine and works great. Easy to install and set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! It was easy to operate. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome!!!! Best washer and dryer I’ve ever had!!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet & efficient machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet & efficient machine. Efficient water usage resulting in cleaner clothes than a top loading washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer/dryer set

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this set for nearly a year, and they are dependable and run very well. The option to build "laundry recipes" thru the bluetooth app is a nice feature; but if you want more conventional control it has the touch/dial select feature also. We do about 8 loads a week average.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good machine.......but??!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, functional, efficient washing machine. However the technician who installed the unit in my home didn't check if the water lines were clear. 4 days into owning the machine starting gushing water through the drain. A good amount of water had collected inside the washer tub!!. I called Samsung Tech Support and they were useless. They couldn't determine what was causing this draining. I read up and had to drain the machine from the bottom and clean the washer filter. It's been all good since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washing machine I’ve had. The smart notifications are super helpful

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer up to this point. I have no complaints with its operation or performance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works great, still have not tried most the settings, highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Right price for the right machine for the job.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and works great. Only complaint is the sensitivity of the control buttons. Overly sensitive.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet operation and super cleaning steam option.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Great appliance. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the pair and color is beautiful. I love my set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Steam Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the washer and it's steam feature. I was able to steam my favorite dress with embroidery. My son waste food on it and the washer removed the stain and smell easily. Then I hung to dry and it was not overly wet.

    I would recommend this to a friend