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Customer Ratings & Reviews

$799.99
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The comparable value is $1,039.99

Customer reviews

Rating 4.6 out of 5 stars with 4878 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers love the product's excellent overall performance, low noise level, and ease of use, often highlighting its large capacity, good value, and suitable size. However, some customers have expressed concerns regarding the spin cycle and the product's overall quality. Other issues mentioned include problems with installation, the door's durability, and clothes not smelling fresh after washing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 4,878 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great, quiet washer & I didn’t want all the other fancy options. It runs & has plenty of options for my use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Awesome for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and easy to use. I used it every other day and its great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's efficient and easy to use. I really like that it plays a tune when done.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth buying

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother is washing machine broke great timing it was present this week got a great deal best machine in the world

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love this washer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this washer! It is so quiet, and we love the range/control of cycle options. We use the Smart Control, and notifications constantly. Great for setting up cycles to run at off peak hours. The color is brilliant, with out standing out too much. We bought the pair and couldn’t be happier!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung lavadora

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the Best Washing machine that I never used. Is amaizing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best price, service, and product. Will be a lifetime customer.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it works well Main thing it stays well balanced during the spin cycle. One thing that needs to be stressed for all front loaders; The door must remain open after use to allow the tub to dry out. Top loaders this is not necessary as there is air circulation because there is no seal on the top loaders door like the side loader has. This is one draw back of the side loaders, however the advantage is it uses less water.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best Purchase Ever!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first time buying brand new washer and dryer and let me tell you they are amazing! I knew I wanted to go with Samsung since I’ve always used them and these were just amazing and affordable!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model of Samsung washer is great with quick wash option highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Ms. Nicole Lane

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My washer is quite. I knew that front loader use less water and energy efficient. They delivered it and set it up. They meaning Best Buy delivery service geek squad was professional and friendly. They took the old product and recycle it for me. After as many washes it does a self clean by itself. Best Buy stands by there word. I give it 5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Definitely give this a try

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a great set. Easy to install, easy to operate, and the price was not thag bad.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered new appliances in January, the washer and dryer were delivered in April, the fridge is still on back order. I like the washer and matching dryer set, i have them stacked in my kitchen. They are quiet and efficient. I would recommend this set to anyone looking for new appliance who needs a warranty, delivery, haul away, and installation due to not having a truck.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    New Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer, very easy to use. Not loud what so ever.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Nice washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans well, easy to use, and is pretty quiet. Only had it a short time but no problems yet

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 5 out of 5 stars

    Samsung Washer and dryer combo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am absolutely amazed with my Samsung washer and dryer the installers did a great job stacking them except for a small scratch which I was compensated for I am very satisfied with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Serious design flaws

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is some serious flaw with the design of this washer. Overall it works great but for some reason it holds water inside the machine and you have to drain it every month and the smell and amount of water is ungodly. I have owned several washers in my lifetime and I've never had to service mine monthly and drain stagnant water out of it. I wasn't aware you had to do this until it stopped working after 6 months of owning it. Thank god for You Tube - Just say no!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      RebeccaK, we understand the frustration if your washer is not draining. Allow us to help.

      Here is a troubleshooting guide to help you if your washer is not draining. Please click on the embedded word and watch the included video.

      Samsung washing machine does not drain
      https://www.samsung.com/us/support/troubleshooting/TSG01001013/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1151656828) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quick Wash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this machine it is extremely quiet and the wash cycle is so fast

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, it gives off happy little chirps as you select wash settings.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is good so far, it saved me time and it's very professional washer.

    I would recommend this to a friend