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Customer Ratings & Reviews

$799.99
Save $240
The comparable value is $1,039.99

Customer reviews

Rating 4.6 out of 5 stars with 4878 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers love the product's excellent overall performance, low noise level, and ease of use, often highlighting its large capacity, good value, and suitable size. However, some customers have expressed concerns regarding the spin cycle and the product's overall quality. Other issues mentioned include problems with installation, the door's durability, and clothes not smelling fresh after washing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 4,878 reviews
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great buy at the sale price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and quiet. Easy to use. No issues so far. Looks really modern and stylish.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, easy to operate. Quiet and your able to link it to your phone

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Best Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer!! It totally cleans the clothes as well as being quiet during the wash. It even has a little ring once the load is completed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Best Buy DOES NOT HONOR MILITARY DISCOUNTS!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price. Quality product. Delivery crew was EXCELLENT. The only complaint is Best Buy no longer honors Military Discount on appliances. I produced a VALID AND CURRENT DEPT OF DEFENSE ID to the sales rep, and I was told it would not get me a military discount. So that is the reason you all did not get the 5th star

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Washing machine

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung washer combines convenience, efficiency, and advanced technology to simplify the laundry routine while delivering excellent cleaning results. But it is not working silent. Overall, I recommend it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Vibrates and LC error code

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve bought several open box appliances, which have all been wonderful. This one is bad. It vibrated unbelievably, I went on Samsung’s website because there was nothing in the book about what to do. I did everything to the very last suggestion which was recalibrating. It got better, but I’m only doing small loads. Now, even though I haven’t done very many washes it wants to do a pure clean. So I did. It’s a four hour job…the very last hour it LC errored . By the way, the manual that came with the washer didn’t have any codes in it so you have to look them up online. Found out that LC stands for leak. I checked everywhere there’s no leak, and it would not finish!! It wants me to start all over….. Thankfully, I have my old (not front load) washer that I I’m able to use until I have time to deal with this. I hope they can help and I’ll let you know what the fix is or what they say.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Genie,

      We can feel your disappointment with this washer. We are here to help you.

      We recommend checking the resources below for steps to take when the washer is getting an LC error code. Please watch the video and kindly click on the embedded words for more details.

      Samsung washing machine information and error codes:
      https://www.samsung.com/us/support/troubleshoot/TSG10000997/#washing-machine-displays-an-error-code

      Should you still need support, please don’t hesitate to reach out to us through the channels below.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, provide us with this reference number (1150154283), and it will help our team pull up your information.

      ^Rodel Samsung

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Quick, versatile washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent washing machine. It has many choices for cycles and works quickly, allowing washing several loads in an afternoon. It even has customizable cycles and down-loadable cycles. Compared to competitive brands and model it is a good price.

    I would recommend this to a friend
  • Cons mentioned:
    Smell

    Rated 4 out of 5 stars

    Washer machine

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good washer machine. However, it start to smell a little after a while and the soft cushion around the door turn start to break off.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Price

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Just what I was looking for and at a great price. Very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Easy to use super efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing tons of different modes really easy to use very quiet on normal it does a little laundry in like 40 minutes I can dump my whole hamper in there and do one load and it does king size bedspreads no problem my only gripe the chime when the laundry is done it's got this like ice cream truck style tune that plays for at least 15 to 20 seconds it's kind of weird

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our front load stackable watcher!!! It’s the perfect size and fits great. Does the job effectively.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    washlady

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is quiet and I like the different options. I am able to load more clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my daughter to replace her old Samsung washer that lasted quite a while. She really likes the new features on this one. Quiet and works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer and great experience with delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no idea why this machine was so inexpensive, it is really awesome. I’ve had it for a few months and I love its functionality and it does a great job washing the clothes as well as wringing them out. Best part? Surprisingly excellent drop off of service. They were on time, friendly and efficient. $25 they set it up perfectly and took my old appliance away. Great deal all around

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So practical, very roomy. Clean look for laundry room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Washer for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was delivered quickly, set up quickly and runs great love all the different settings. Can do a quick wash. Be done in 20 minutes. Perfect for a family of five. All the technology features are cool a little much for a Gen X to deal with.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy with our washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about it has worked very well. I am very happy with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Awesome deal!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. It’s extremely quiet, energy efficient and looks beautiful in my space. What a great deal!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very happy with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the stackable set and it’s been working amazing! The washer spin cycle helps get a lot of the moisture out before dryer use which is so much better than what we had. The systems are quiet, and very efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer and customer service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was as promised without any problems. I've used this washer multiple times and am very satisfied with the results. This washer did a better job than my last Maytag which died right after the warranty expired. So far, I'm also very satisfied with the customer service I received from Best Buy with all my purchases.

    I would recommend this to a friend