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Customer reviews

Rating 4.6 out of 5 stars with 4863 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

91%
would recommend
to a friend

Customers are saying

Customers recognize the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer for its overall performance, low noise level, and ease of use. Many appreciate the large capacity and consider it an excellent value. However, some customers have expressed concerns regarding the spin cycle and washer quality. A few have also reported issues with installation and the door, while others have noted an unpleasant smell.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 4,863 reviews
  • Rated 5 out of 5 stars

    Amazing Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has been amazing. Best Buy installed with no issues. I have been using it every week since it was installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The spin feature makes this so efficient! It is hardly wet when the spin has completed - which is great going into the dryer. I had to open the thing to confirm enough water was getting in, during the wash portion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new washer runs so much smoother than my last washer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Look good work great !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good ! These are better then the other generations before it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung is great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, clothes come out clean. Many options and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient and quiet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is very quiet and quick. I’m used to having a washer with agitator and i am glad we switched to front loader. My only complaint is that the Finnish scratches easily but hey that’s just cosmetic functionality is great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy at the sale price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and quiet. Easy to use. No issues so far. Looks really modern and stylish.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy DOES NOT HONOR MILITARY DISCOUNTS!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price. Quality product. Delivery crew was EXCELLENT. The only complaint is Best Buy no longer honors Military Discount on appliances. I produced a VALID AND CURRENT DEPT OF DEFENSE ID to the sales rep, and I was told it would not get me a military discount. So that is the reason you all did not get the 5th star

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option that's affordable

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer, it is my first front-load washer and our old top load didn't last as long as we expected to, so we switched to this. I like that the app tells me when the washer completed a cycle (very useful in my laundry room it's downstairs, and I easily forget about it LOL. Having that feature it's amazing. One thing I didn't like, I had to switch to using the automatic detergent dispenser because placing the pods in the drum just didn't work as well, they ended up getting stuck between a piece of clothing instead of completely dissolving, so that's the only downsize, but it's all good, it's working as intended and it's super quick for a regular wash, but it has so many washing settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this equipment

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this equipment, it’s great and easy to use. I love the color and all the features that it has. Best decision!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, easy to operate. Quiet and your able to link it to your phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! The delivery guys who dropped it off were friendly as well. And I just love how it sings to me when it’s done! Easy to purchase and loved the communication in my email about delivery date and time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best washing machine Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good purchase I made, the best silent washing machine, I like how it washes clothes apart from the fact that it has several washing modes. I highly recommend her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Washer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, super economic worth every penny doesnt waste much water at all!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this and im happy with the washer but it should of come with everything it needed to hook it up for what i paid for it instead of having to pay the extra money to buy what it needed to hook it up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer, was a good price and easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great washer, got this because i had the previous model of the same washer at the outlet. a lot quieter also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would expect this washer to be as good as the model without the white door. I did end up exchanging this for the other model as that was the dryer i ordered and i wanted a matching set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't actually received this item yet. But we have a washer just like this in the house we're selling and purchased one just like it in the house we are now buying. This is the best washer I have ever owned. And the companion dryer is wonderful as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use super efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing tons of different modes really easy to use very quiet on normal it does a little laundry in like 40 minutes I can dump my whole hamper in there and do one load and it does king size bedspreads no problem my only gripe the chime when the laundry is done it's got this like ice cream truck style tune that plays for at least 15 to 20 seconds it's kind of weird

    I would recommend this to a friend