Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $749.99
The comparable value price is $1,039.99

Customer reviews

Rating 4.6 out of 5 stars with 1884 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the wash quality, noise level, ease of use, and energy efficiency of this 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer. Many appreciate its large capacity and attractive color. However, some customers reported issues with the spin cycle and installation process. A few also commented on the price and warranty length.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 1,884 reviews
  • Rated 5 out of 5 stars

    Thank you Best Buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for the quality service and friendly welcome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washing machine

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love,love,love my new machine.all my appliances are Samsung and all work Great!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer, quiet, very efficient

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time ever with a front load washer - am adjusting to it. Spin cycle is so efficient that it takes less time in the dryer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Why

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish i could say more positive things about this set. I just don't understand why it didn't clean our clothes well. No matter what i do, and unless i put it on the heaviest load setting, with the most spins,rinses, and hottest temp, it won't even come close!!! What am i doing wrong?? I don't over load it either. My boyfriend is an appliance repair man and he says the front loaders are the worst ever! Ughhh. Super frustrated.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this washing machine. It has lots of options and settings.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DEFINITELY NOT A RELIABLE CHOICE!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I NEVER post reviews, but I'm posting this to say the poor reputation that Samsung washers carry is 100% valid. Before I purchased this washer and matching dryer set just over 2 years ago, I told myself not to listen to the negative reviews people have posted, because those are just rare circumstances or people just not taking the time to do the routine maintenance of the units...well I was WRONG! Just over 1 year from purchasing, the washer's tub ball bearing has failed not once, but TWICE since purchasing. Dryer has give me no problems at all. I never overfill the washer, always follow manufacturer recommendations on usage and upkeep, and the washer even reminds you to do those things. Because of the placement of the tub bearing, the cost to repair this is just as expensive as a brand new unit, minus $45. I'm not a washer/dryer enthusiast by any means, but this Samsung washer is NOT THE ONE!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great cleaner..even if nit convenient.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like the only open one way hinge. It would be nice to be able to change it because my hook ups are wager on right dryer on left. I like all the features and clothes are cleaner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Champagne!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. Love the front load option. Works awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine. Works extremely well and quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Never Disappoints!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy. Purchased as a set. Several funtions. Samsung never disappoints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this machine not only does it look great it does a wonderful job each load. And the smart app is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great. I would definitely recommend Best Buy to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my washer! I brought the dryer with it. It is the perfect match! They are both great products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the washer is working great. The installation was done quick with no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the best washer. And the app tells u when ur washer will be done and how much time is left. Amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modern washer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Sleek look, perfect cycle options with a perfect price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    washing machine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My washer broke and I needed one in a pinch this one was in stock and has done a nice job so far i would definitely recommend this washer to anyone that needs a washer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it-time saving and efficient. I love the color and it was the perfect size for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It’s pretty and big and alerts my phone when it’s done. I love the stackable because of the small space I have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super dope

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Love using the bluetooth features to set timers and warm my towels

    I would recommend this to a friend