Customer Ratings & Reviews

The washer has been working great, I bought the newest model as the one I owned broke but was part of the same lineup of washer. I really want to say thank you to the delivery staff as they were kind, hard working and extremely good at the entire thing.

Excellent, very good I loved her so good Excellent, very good quality, I love it. The best investment of my life.

Excellent and Efficient washing machine; easy to operate

I returned both the washer and dryer. With in the first week the washer got stuck on the spin cycle.. I thought it might be a one time thing but it did it again and then it started getting real loud during the spin cycle. It was in my window to return and I was not going to take a chance on keeping them. Also the amount of water left in the door seal and the door seemed flimsy.. just did not think this was going to last very long.

Love this no issues! Perfect set up and amazing quality!

This washer it's awesome!! Extremely Quiet! Fast , and everything comes out almost dry!!

Very happy with the washer. It is quiet, too. The color looks great.

I absolutely love my new washing machine. It has so many different features. Unlike my older model. Also my clothes don’t smell like it did with my other washing machine. The price was great for the product.

I bought this washer together with related dryer and stack up them together. We have small laundry room so it was perfect solution. It works quiet and efficient. That was perfect buy.

Great price service and quality. Best time to take advantage of their sales when they have it . Capitalized on Black Friday and ended up walking away with a nice set under $1200. I got to pick the time i wanted to deliver . Very convenient as I wasn’t moving into my new place right away.

Best purchase ever!!!! Clean wash! I’m so excited to do laundry now, all because of this washer! If water was not my issue, I would be washing everyday!

Nice and quiet machines. Also easy to use especially for older people

I’ve had it for two weeks now and it works very well. It’s fun to get notifications when my watch is done.

Great washer. Washed fast and clean. I do need to leave it cracked so it doesn’t smell but other than that works as it should

We purchased this washer as it has a “quick wash” option. At approximately the third load, the washer violent shook during the spin cycle. We set up a maintenance call with Samsung but decided to continue using it with light loads and lesser spin cycles. It performed well under those conditions, so we cancelled the service call and are using it carefully. The spin cycle is very fast which I suspect contributes to it walking about the floor! Further, when installed, the installers incorrectly switched the hot and cold supply tubes, possibly because as you face the back of the washer the hot inlet is on the right rather than the expected left position as most faucets. Not Samsungs fault as it’s labeled, but could have been avoided if unit was engineered with the traditional hot/cold positioning.

Great upgrade to our old top load washer. I couldn't be more happier in the style and ease of usability in the machine. Tons of setting variations and huge load space for blankets. I've been using this washer for about a month now and it's performing like a champ.

It works great so far, im in love with my new set.

Washer was good. not the greatest, but good for the price.

Very efficient and easily stack able. Best purchase.

Let’s start with the machine itself overall it’s alright, cleans the clothes has a variety of settings, your average washing machine, however even with child-lock on the power button can still be turned on and off, this means that if you have centrally located laundry like in a kitchen that not only children, but cats can turn off the power mid cycle and sometimes you don’t notice till you’re transferring soapy clothes (an issue that I did not have at all with my previous washer (not Samsung) because child lock locked every button except the combo to turn it off) it’s been MONTHS and I have no figured out a way to solve this issue, I’ve tried covering the power button with a towel, with painters tape, doesn’t matter because all that is required is pressure on that spot. Now moving onto Best Buy, my delivery / Customer experience with Best Buy was so awful that I ended up buying the dryer directly from Samsung which I would absolutely recommend over buying from Best Buy the experience all around with Samsung was 200 times better than with Best Buy, I will never buy another appliance with them again.