Customer Ratings & Reviews
- Model:
- WF45B6300AP
- SKU:
- 6491510
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the wash quality, noise level, ease of use, and energy efficiency of this 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer. Many appreciate its large capacity and attractive color. However, some customers reported issues with the spin cycle and installation process. A few also commented on the price and warranty length.
This summary was generated by AI based on customer reviews.
Love it
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am in love with my washer it does a great job washing and drying
I would recommend this to a friendWasher and dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the washer and dryer. I can Hook it up to my phone for cycles.
I would recommend this to a friendWasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer! Only complaint is the drain hose is really short might need to look for extension.
I would recommend this to a friend- Cons mentioned:Installation
Worst customer service and experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It would not let me select 0 stars. This has been the worst customer experience I have ever had. Washer was installed incorrectly, we had to have 3 different techs come out for over two weeks just to say we should return in. I called into exchange the set. They showed up Tuesday with a cooktop. And then they said they only had a washer. We sent it back. Today they showed up with only the dryer and said there was no order for a dryer. It's ridiculous. Worst customer service I have ever had. I've spent at least 15 hours on the phone and chatting with reps for three weeks and issue is still not resolved.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Bestbuy clients,
We understand that your experience has been less than ideal. Let us help you.
To better assist you with your concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific questions.
^Rainly
Perfect.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my needs. with WiFi gives you updated while doing something else.
I would recommend this to a friendHappy customers
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the washer and dryer works great. The new feature are awesome
I would recommend this to a friendGreat washer! Very techy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, love the remote option if you’re a busy individual like me.
I would recommend this to a friendSamsung Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for great price. Was able to pick up next day.
I would recommend this to a friendGreat washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer! Bought the matching set and I am very happy with them
I would recommend this to a friendGina
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my machine. My clothes come out so clean. Can’t wait to purchase the matching dryer.
I would recommend this to a friendWasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does washer load in minutes with unbelievable freshness
I would recommend this to a friendCan with some damage but works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Happy. Came with some damage and delivery guys said they would report it. We have heard nothing.
I would recommend this to a friendGreat washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the quick wash option. No complaints whatsoever
I would recommend this to a friendLasted 14 Months
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer will not drain, displays SC error code, nothing in the drain filter, and it has to be repaired. I'm now shelling out more money to fix a new machine we bought to replace another one that did the exact same thing. Oh, and the Best Buy member protection plan means I'll have to pay $79.99 and wait 10!days for the earliest appointment. Samsung washers suck, and so does the Best Buy member protection plan.
No, I would not recommend this to a friendBrand response from Samsung
Posted .JamesW, we understand the inconvenience of dealing with a washer displaying an error code. Let us help.
We recommend checking this link to help you troubleshoot if your washer displays an error code. Please choose "nd, 5E, SE, 5C, SC, 1 5C: No drain error." Kindly click on the embedded word and watch the video included.
Samsung washing machine information and error codes
https://www.samsung.com/us/support/troubleshoot/TSG10000997/#washing-machine-displays-an-error-code
If you wish to provide feedback regarding your retailer protection plan, please get in touch with the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1150252948) to help our team pull up your information.
Have a great day.
^Camille
BEWARE OF THE-SCAM…
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this Samsung washer a few weeks ago, I really like it. It's quiet and washes very quickly. But my biggest issue was the delivery. The delivery guy came to my house, he took off my old washer’s water hoses without shutting it off, the water spilled all over the floor and he tried to convince me to call the plumber because he can’t shut off the water line, or he can fix it for an extra fee.I gave him a bucket and told him to shut off the water lines and there’s another main water line shut off downstairs . By the way, I have a brand new house. Everything was set up for the washer and dryer. When he realized his scale was not working out, he installed the washer without any difficulties.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
To better assist you with this matter and to provide you with assistance with what happened during the delivery, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific concern.
-Kimberly
Nice washer machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good washer no noise at all very reliable appliance
I would recommend this to a friendWasher.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It good fo far. It does it job, looks good at my place.
I would recommend this to a friend- Cons mentioned:Spin cycle
Disappointed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the washer and dryer set for 1 year called to have both of them fixed since the dryer was blowing cold air/washer does not do the full spin cycle at the end so my clothes are soaked, I did get my money back for my washer but not my dryer so I'm pretty upset about that and be ready to be asked the same questions and pictures sent over again and gaslighted that you never sent them to customer serve. I will not be buying anything from Samsung due to the issues and non refund of my dryer even though I did the video call for both my washer and dryer. SMH
No, I would not recommend this to a friendBrand response from Samsung
Posted .We're saddened about your dryer not being included in the refund that was issued to you, PaulaL. We want to speak to you directly to offer support and see other options for your dryer.
Please feel free to get back to us via the following options and provide us with the dryer model for us to validate the information:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147046834, to help our team pull up your information when you message us.
Have a great day.
-John
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. It does everything and it is lovely and amazing. My favorite item that I purchased.
I would recommend this to a friendWasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and quite like the dryer, we are still finding out what this washer is capable of doing.
I would recommend this to a friend