Customer Ratings & Reviews

Excellent buy this is work recommended this machine

This washer is quiet and works as it should. The assistant inside was so helpful and notified me of possible discounts!

Operates perfectly...love the features and design. My last Samsung front loader lasted for many years so I expect this one to also!

Love it! super quiet and fast! I am so glad I found this option.

Very nice washing machine. Works well. Just want to mention to anyone who buys this or any washing machine. Remember to take out all the shipping bolts behind the washer. That may be the single most important thing when installing the washer.

Since we had to get a dryer for the house we just bought... I also purchased this matching washer for it rather than wait since this one is also on sale!!! It washes better and uses less detergent and softener. Glad I got this to match my dryer.

Perfect washing machine for rentals or home use! I have purchased multiple units with the matching driers and to date have had zero problems. They also stack well but the top controls can be a bit high.

Great upgrade from my previous Samsung washer. Wash is done faster and love the app that let's me know when it's done.

Good solid machine and at a good price and the install team did a great job

the best i have ever sed in my life. reccomended to everyone i know and they will be purchasing. thanks so much.

We went from a LG to this because the LG developed a leak. Starting to wish we had stayed with LG. The clothes come out piping hot even if you choose a cold cycle. Can't figure that out. While the spin cycle is quiet, it's quite excessive. Don't stack anything on top because it will throw it to the floor. Machine is level so I'm guessing based on other reviews that this is just this washers thing. I really wish we could return this and get something else. I think I got used to the LG's numerous choices.

I love it, new age, works efficiently, very stylist.

If I could give this washer zero stars, I would. It arrives. It is correctly installed. No matter what cycle I set it on, it only uses HOT water. Warm/Cold setting? It runs HOT/HOT. Cold/Cold setting? It runs HOT/HOT. I was about to call to set up an appointment to get this remedied when the washer goes into its spin cycle. Whatever holds the tub in place busts and the tub then starts free-slamming around inside the washer box. I am NOT making this up! Four days after its installed... FOUR DAYS! and it is broken. With the 15 day return policy I just told Best Buy to come get the cursed thing OUT of my house. Mind you, I bought this washer to replace another Samsung that I had purchased just 3 years before. THAT washer broke down and since it was under extended warranty, I called to get it fixed. Three months later (that's three months WITHOUT a WASHER!) after replacing nearly all the parts inside the silly thing (more money was spent on parts and labor than I paid for the thing to begin with! Go figure!) the insurance company decides it is not repairable and tells me I can just apply the original purchase price towards a brand new replacement washer. So this means I had two Samsung front load machines turn out to be JUNK. Samsung is making garbage washing machines. Do NOT buy a Samsung washer. My experiences have taught me that they are extremely poor quality. This is NOT Best Buy's fault, but if they read these reviews, I heartily suggest you drop the Samsung line. You should start offering Speed Queen instead. They make a top notch line of washers, both top and front loaders. Ended up replacing with a GE - 4.8 Cu. Ft. High-Efficiency Front Load Washer with UltraFresh Vent System - White on white, pretty sure the model number is GFW650SSNWW. Could not be happier with it and I've been using it hard for the last 5 months.

Washes quietly and quickly and efficiently. I am contemplating on purchasing a pedestal for it. It sits so low. lol

Great machine. Upgraded from a Whirlpool 4.0 and immediately noticed a difference in efficiency. Now I need to upgrade dryer.

nice washing machine, good price, easy delivery, friendly staff

Ive used the machine for about 10 loads so far and i have nothing but great things to say. Plus, im always confident wifh purchases with total tech protection from best buy!

From start to finish, the sales person Was very courteous and professional The unit was delivered on time and works perfectly, Super quiet

Great set. I stacked mine and I love it! User friendly.

They have been excellent and so easy to use. Love it.. they only thing I wish they came with the pedestals