Customer Ratings & Reviews
- Model:
- WF45B6300AP
- SKU:
- 6491510
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the wash quality, noise level, ease of use, and energy efficiency of this 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer. Many appreciate its large capacity and attractive color. However, some customers reported issues with the spin cycle and installation process. A few also commented on the price and warranty length.
This summary was generated by AI based on customer reviews.
Noisy/Vibration
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is noisy, especially when the water is being drained and the last spin . The washer is on second floor and the whole house vibrates.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
Get the most out of your washer with a few simple tips and tricks to maximize its quality performance, Niki!
Samsung washers are generally very quiet, and most noises are either normal or can be easily corrected. These noises are nothing to worry about! Learn more from these details.
Samsung washing machine is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
You may also watch our youtube videos about "Washing machine shakes & vibrates or is noisy":
https://www.youtube.com/watch?v=ywOrH59K9Rw
https://www.youtube.com/watch?v=SknGZKLd9AY
Leveling the washer:
https://www.samsung.com/us/support/answer/ANS00051342/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145372544, to help our team pull up your information.
Have a great day!
^Chrystel
I love this washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like that it has a rinse and spin cycle, it does not leave detergent residue and it has not gone off balance
I would recommend this to a friendLooks can be deceiving
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks nice visually. Stays wet post wash inside for many days. Even if you open the door to let it air out, it’ll be wet for dats inside the door frame and around the seals. If you wipe it with paper towels they get soaked that’s how bad it is.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We know how frustrating it is to see your washer still wet inside after many days. Allow us to help.
Here are simple steps to do if your tub is still wet after many days. Please click on every option available. Kindly click on the embedded word and watch the video included.
How to clean your Samsung washing machine
https://www.samsung.com/us/support/answer/ANS00030150/
Please see page 50 under the "cleaning the interior" section of the manual for more details.
Manual
https://downloadcenter.samsung.com/content/UM/202401/20240124193442537/DC68-04355A-04_IB_WF6300B_EN_CFR_MES_240123.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147170916) to help our team pull up your information.
Have a great day.
^Camille
Bad service
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wrong part bring for installation for 4 times in 1 months i can't believe this is so bad experience from best buy and horrible service don't buy anything if have service for installation because no body care and if you want talk with Manger you have wait 3 hours behind phone every time
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi HamedB,
We are glad that you let us know about your situation. We are here to make your experience even better.
We would like to inquire further about the parts that you need.
If you could please reach out to us directly on the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145127912), which will help our team pull up your information.
^Rainly
No good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Put in first load to wash and water everywhere, washer leaked water out called to get repaired and they could not find the part that was needed said it seemed to be discontinued, a new washer with parts already discontinued, really, it took almost a month before they said ok we can’t find the part just return it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Let's help maximize your washer's cleaning performance and be leak-free, SamuelO.
Water leaks from the washing machine are almost always related to controllable circumstances that are easily remedied.
Here are links and videos about:
Samsung washing machine is leaking: https://www.samsung.com/us/support/troubleshooting/TSG01000977/
What to do if your washing machine leaks: https://www.youtube.com/watch?v=jgKRn1xR_qs
The below link is the user manual for your model. Turn the page 9 (Usage Cautions bullets #3, 5, and 7), page 10 (Safety Information bullets #1 and 8), page 11 (bullets #4 and 11), page 18 (Caution bullet #1), page 19 (Water supply), page 24 (Caution bullet#1,2 and 3), page 47 (Caution bullet #1 and 2), and page 54 (Leaks Water) for reference: https://downloadcenter.samsung.com/content/UM/202301/20230103164743297/WF6300B_UM_DC68-04355A-03_EN_CFR_MES.pdf
Should you need assistance in the future, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1145398035), which will help our team pull up your information.
Have a great day.
Melardo
Don't buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer started leaking after 8 uses! Samsug will not replace it, they will only have it repaired. Tech said it requires total tear down and weeks to get parts! Best Buy will not help because its over the two weeks return period and I didn’t buy the protection plan. 1 month is all I got and I'm just so frustrated! A washer should last longer than a month, dont buy!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are glad we could be of service, TroyO.
Water leaks from the washing machine are almost always related to controllable circumstances that are easily remedied.
You can check the troubleshooting guide on the model's user manual link on page 54.
https://downloadcenter.samsung.com/content/UM/202301/20230103164743297/WF6300B_UM_DC68-04355A-03_EN_CFR_MES.pdf
Also, I have shared helpful links below.
Samsung washing machine is leaking.
https://www.samsung.com/us/support/troubleshooting/TSG01000977/
You can watch the video link below about what to do if Samsung washer leaks.
https://www.youtube.com/watch?v=jgKRn1xR_qs
You can check the available services that we offer on the link below.
https://www.samsung.com/us/support/service/
We would love to speak to you directly and address all your concerns about your unit.
Please feel free to reach us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145663144, which will help our team pull up your information.
^Rainly
Washer and dryer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product, all of our appliances are all Samsung now, they truly build a great appliance!
I would recommend this to a friendSamsung washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just picked up the washer yesterday and tried using today.. NOT very happy and satisfied at all. It’s vibrating excessively/shaking violently/moving around, starts during rinsing cycle then getting sooo bad during spinning .It’s Also not draining well, clothes still very wet. Will be returning
No, I would not recommend this to a friendBrand response from Samsung
Posted .Your satisfaction with how the appliance performs is our utmost priority, GlendaP. We're here to help!
Your washing machine may shake, move, and make noise while spinning. This can happen when the four washing machine legs need to be made more secure with the ground or if a large bulky item or a massive amount of laundry is in the machine. I have provided the links below for more information.
Samsung washing machine is shaking:
https://www.samsung.com/us/support/troubleshooting/TSG01001016/
Washing machine shakes & vibrates or is noisy:
https://www.youtube.com/watch?v=ywOrH59K9Rw
If you receive a no drain or overflow error, water does not drain, or if it overflows from the washer, follow the instructions in this guide to get your washer draining water again.
Samsung washing machine does not drain:
https://www.samsung.com/us/support/troubleshooting/TSG01001013/
What to check if your washing machine doesn't drain?:
https://www.youtube.com/watch?v=pD9Pg6UU3Aw
Whether the washer tub is not spinning, is spinning, won't stop spinning, has an unbalanced load error, or just runs way too long, the troubleshooting is the same. This also applies when clothes are coming out soaking wet, or the wash cycle never ends at all. Load size and cycle type are the best ways to solve these problems. Below is a guide for further details.
Samsung washing machine won't spin or won't stop spinning:
https://www.samsung.com/us/support/troubleshooting/TSG01000997/
You may also check pages 51-53 of the user manual for other recommended actions when the washer vibrates excessively, does not drain, and when the load is wet at the end of a cycle.
https://downloadcenter.samsung.com/content/UM/202301/20230103164743297/WF6300B_UM_DC68-04355A-03_EN_CFR_MES.pdf
Lastly, I've included the guides to learning the best laundry load size for your Samsung washer, its settings, cycles, and features for reference.
https://www.samsung.com/us/support/answer/ANS00080262/
https://www.samsung.com/us/support/answer/ANS00061937/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145612832) to help our team pull up your information when you message us.
Thank you!
-Angelica
Nice Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just purchased it recently, so far, so good. My laundry comes out clean and smelling good.
I would recommend this to a friendPoor quality-$1000 for a half a year.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Half a year in and it doesn’t work already. Obviously not great.
No, I would not recommend this to a friendWashing machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best washer we ever have we recommended to anyone that is looking for one
I would recommend this to a friendNever dries always smells like mold
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We even leave the door open after loads and it atill stinks
No, I would not recommend this to a friendOrganization sending problems
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't recommend buying this product at Best Buy problems shipping a week late apart they wanted to charge me for the shipping I have the total tech
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear BestBuy clients,
We are grateful that you shared your overall experience when purchasing your Samsung washing machine. Let us help you.
To better assist you with your concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific questions.
^Rainly
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Was delivered quickly and installed quickly. Easy to use
I would recommend this to a friendSamsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ❤️ my new Samsung washer & dryer! Gorgeous finish and stackable!
I would recommend this to a friendSamsung washer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Matching w/ dryer I purchased for my second home. Vacation home
I would recommend this to a friendExcellent. Love this washing machine!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a fantastic washing machine! So happy with this purchase.
I would recommend this to a friendSamsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs smoothly. Took so m e getting use to the settings.
I would recommend this to a friendPurshuse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All good thank for you help I appreciate it the bessnes
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like both of them. They both work good n are quit.
I would recommend this to a friend