Customer Ratings & Reviews
- Model:
- WF45B6300AP
- SKU:
- 6491510
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the wash quality, noise level, ease of use, and energy efficiency of this 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer. Many appreciate its large capacity and attractive color. However, some customers reported issues with the spin cycle and installation process. A few also commented on the price and warranty length.
This summary was generated by AI based on customer reviews.
no worth ut
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.vary poor i had it for about week in a half and its aredy falling apart geek squad is coming take a look at it on friday but im vary unsatisfied with it so load u can hear threw the house and frankly were afrade to use it at this point
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi RobertM,
Thank you for informing us about the condition of your Samsung washer.
Samsung washers are generally very quiet, and most noises are either normal or can be easily corrected.
Here are links and videos about:
Samsung washing machine is noisy: https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Understanding noises and error codes on your Samsung washer: https://www.youtube.com/watch?v=SknGZKLd9AY
Install a Samsung washing machine in your home - Level the washing machine: https://www.samsung.com/us/support/answer/ANS00051342/
Things to do before installing a new washer and dryer: https://www.youtube.com/watch?v=m7eQMLJ-rx4
The below link is the user manual for your model. Turn page 7 (Installation cautions - Caution bullet #2 and Critical usage warnings - Warning bullet #3), and page 51 (Troubleshooting - Excessive vibrations or makes noise) for reference: https://downloadcenter.samsung.com/content/UM/202301/20230103164743297/WF6300B_UM_DC68-04355A-03_EN_CFR_MES.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1145328914), which will help our team pull up your information.
Have a great day.
Melardo
Best Buy is the worst, hopefully they close down!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just don’t buy anything from Best Buy. They also hide reviews so you can’t see the truth about what they do.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
We appreciate you informing us about your experience. To better assist you with this, please contact the BestBuy customer service department at (888) 237-8289. They are available 24 hours a day. They can either answer your question or transfer you to your local store to address your specific concerns.
Have a great day!
^Chrystel
Not recommended
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To much noise Right after couple months using start noises too much
No, I would not recommend this to a friendBrand response from Samsung
Posted .Mederbek, a washer, is one of the household's most relied appliances. Let's ensure your unit is in tip-top condition.
Here is a guide to help you if your washer is noisy. Please play each sound and pick the sound that matches the noise you hear from your washer. Kindly click on the embedded word if one prompt and watch the video included.
Samsung washing machine is noisy
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148085824) to help our team pull up your information.
Have a great day.
^Camille
Don’t buy it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend this washer I have only had for 3 months and already it has to be repaired get another brand it will save you a ton of trouble.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Sghill,
Thank you for reaching out to us, and we are glad to know that you are using Samsung products. Here at Samsung, we always try our best to make our products convenient for our customers and provide the best possible customer experience.
I highly recommend clicking this link for a basic troubleshooting guide to resolve any inconveniences:
https://www.samsung.com/us/support/search/?query=washing+machine&referrerPageUrl=https://www.samsung.com/us/support/
For repair, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/WF45B6300AW/US
For further assistance, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144783533
Thank you for choosing Samsung. Have a great day.
-Trisha-
Never Will Placed A Order With Best Buy Again
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Third time ordering my washer and dryer BRAND NEW, and each time they come out to deliver them COMPLETELY BROKEN...Each time they have NEVER MADE IT OFF THEIR TRUCK. This is ridiculous!!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
To better assist you with this issue, please contact Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.
They can either answer your question or transfer you to your local store to answer your specific concern.
Leo
Washer machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product have a lot of damage it sounds like all parts are disconnecting
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate you informing us about your washer experience. Let's help you, AnaA.
We would love to speak directly with you to gather more information about your washer and better assist you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147555160, to help our team pull up your information.
Have a great day!
^Chrystel
Not a good Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item came damaged , still waiting for an exchange.. The wait is very long and is an inconvenience, it’s been over 3 months now
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Broken washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received the washer and the first time I tried using it, it wouldn’t even turn on
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Thank you for reaching out to us, and we are glad to know that you are using Samsung products. We apologize for the inconvenience of the washer not turning on. We understand it is important to have a working washer, especially if we are doing our laundry between busy schedules. Don't worry will surely notate your feedback about this matter for a better product in the future.
I highly recommend clicking this link for a basic troubleshooting guide to resolve any inconveniences:
https://www.samsung.com/us/support/search/?query=washing+machine&referrerPageUrl=https://www.samsung.com/us/support/
Washing machine power issues:
https://www.samsung.com/us/support/troubleshooting/TSG01203022/
You may check this link for future reference to reduce unnecessary repairs over the washer's lifetime.
https://www.samsung.com/us/support/answer/ANS00030150/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/WF45B6300AC/US
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144775141
Thank you for choosing Samsung. Have a great day.
-Trisha-
Open box is like gamble
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ugly experience with open box Samsung washer stumble and very loud for me is broken item they not inspection before they sell it
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with your experience with the open box washer, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.
For reference, you may refer to these links and videos:
The washer is noisy: https://www.samsung.com/us/support/troubleshooting/TSG01001985/
The washer is shaking: https://www.samsung.com/us/support/troubleshooting/TSG01001016/
A video about understanding the noise on your washer (from 0:26 to 1:05): https://www.youtube.com/watch?v=SknGZKLd9AY
Have a great day.
Melardo
Best buy good for nothing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never buy products from Best Buy. They will do rock and roll of you and your hard earned money.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst experience with this washer, I return it back.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Rod1,
Thank you for choosing Samsung for your Appliance needs. We are saddened that you no longer have the product.
We would love the opportunity to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.
^Rainly
broken within 90 days
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.tub assembly already broken 110 days old buy anything else but sambung
No, I would not recommend this to a friendBrand response from Samsung
Posted .Your effort in sharing about the washer's condition is essential. Let's get this taken care of, GinamarieS.
We would love to speak to you directly to gather more information about your washer for better assistance.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146470073, to help our team pull up your information.
Have a great day!
^Chrystel
Washer don’t work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer does not dispense softener into the load!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new appliance purchase. We are here to help you out with your washer dispenser issue, to address this concern let me share a troubleshooting link.
Dispenser drawer issues in the Samsung washing machine:
https://www.samsung.com/us/support/troubleshooting/TSG01207154/
To better assist you on other matters and to collect more details of what happened, please reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
You may provide this reference number (1144960656) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
Samsung Washer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My washer is defective. It spins very loudly, and it moved because it was spinning very loudly. Best Buy is replacing the washer
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Grandma,
Thank you for choosing Samsung for your washer needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
^Chrystel
Dents
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived with dents. Waiting for replacement later this month.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
To better assist you with this issue, please contact Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.
They can either answer your question or transfer you to your local store to answer your specific concern.
Leo
Best buy - company of trouble invitation
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Damaged then expected during transit. That’s why no best buy
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Bad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the dryer I requested but am not getting. I stayed on the phone for over 25 minutes.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We appreciate you taking the time to leave us a review about the overall experience purchasing this Samsung washing machine.
To better assist you, please get in touch with our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Thank you!
-Angelica
nnnn
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.no instruction book nnnnnnnnnnnnnnnnnnnnnnnnnnnnnn
No, I would not recommend this to a friendDon't recommend this product
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this washer and dryer. The washing machine broke after 5 months. Called samsung and the agent said someone will reach out to me to come check it out and promised a call back within 48 business hours to schedule the appointment. I am still waiting, its been 72 hours and i am not being dramatic, i have a newborn and a brand new washer that is defective. He even said he will rush this and i shouldn't even have to wait 48 business hours to get a call back. Now i still have to wait for someone to call me and then who knows when they will have availability to come “check it out”. It also smells bad, i keep the door and detergent tray open after washes
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Chris,
We completely understand the urgency of this washer to be fixed as we do our laundry daily.
It would be awesome if you could give us just a few more details, and we would like to see how we could assist.
For reference, I shared this link about:
Samsung washing machine or laundry smells bad: https://www.samsung.com/us/support/troubleshooting/TSG01108629/
The below link is the user manual for your model. Turn the page 54 (Troubleshooting - Has Odors): https://downloadcenter.samsung.com/content/UM/202207/20220701141448786/WF6300B_SimpleUX_UM_DC68-04355A-02_EN_CFR_MES.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1145229142), which will help our team pull up your information.
Have a great day.
Melardo
poor wash
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.quick wash not enough water soap and softener stains
No, I would not recommend this to a friendBrand response from Samsung
Posted .Having clean clothes is important, Peter2022. We are to help you provide some possible fixes.
It can be frustrating to have clothes come out worse than when you put them in the washing machine, but in the vast majority of cases, any stains or damage that weren't there when you put them in the washer aren't actually caused by your washer. Please check this link for details.
Laundry is stained or damaged after using Samsung washing machine
https://www.samsung.com/us/support/troubleshooting/TSG01108628/
Tired of carefully measuring your detergent on every cycle? With the new automatic dispenser on select Samsung washers, you won't have to worry anymore because it automatically dispenses detergent and fabric softener during wash cycles. Please check this link for details.
Use the auto dispenser on your Samsung washing machine
https://www.samsung.com/us/support/answer/ANS00088882/
Using the best kind of detergent in your washing machine may seem tricky. You definitely want your clothing and other items to come out as clean as possible, but you don't want to accidentally overfill your machine with detergent or place it in the wrong compartment. Please check this link for details.
How to use detergent in your Samsung washing machine
https://www.samsung.com/us/support/answer/ANS00031847/
When it comes to doing laundry, most of us toss in our jeans and T-shirts, start the Normal cycle, and call it a day. But your Samsung washing machine can do so much more. Please check this link for details.
Cycles, settings, and features on your Samsung washing machine
https://www.samsung.com/us/support/answer/ANS00061937/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145422963) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille