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Customer Ratings & Reviews

Your price for this item is $749.99
The comparable value price is $1,039.99

Customer reviews

Rating 4.6 out of 5 stars with 1883 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the wash quality, noise level, ease of use, and energy efficiency of this 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer. Many appreciate its large capacity and attractive color. However, some customers reported issues with the spin cycle and installation process. A few also commented on the price and warranty length.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 1,883 reviews
  • Rated 3 out of 5 stars

    Good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was okay.Making some noise while washing and rinsing

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Maybe mines a lemon but would not recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased mounting brackets mounted them as instructed everything was leveled. Washer shakes so bad it sounds like an airplane taking off shakes the house. Today (with spin cycle on lowest setting due to the amount of noise it makes) the Samsung brackets broke, the dryer fell off the back and broke the legs off the dryer. Will be calling to initiate return in the morning.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Leaks - leas than 10 days old!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leaks on most commonly used cycles - best buy total tech not helpful either, wants to take the washer then arrange for a replacement

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We know the worth of a working washer, as we do laundry regularly, Kayla. Below are helpful tips to prevent leaks from your washer.

      If your washing machine is leaking, it doesn't automatically mean service. There are a few things you can check yourself to get the leaks resolved. Learn more from these details.

      Samsung washing machine is leaking:
      https://www.samsung.com/us/support/troubleshooting/TSG01000977/

      You may watch our youtube video about "What to do if your washing machine leaks":
      https://www.youtube.com/watch?v=jgKRn1xR_qs

      Proper leveling will help to prevent leaks from the washing machine:
      https://www.samsung.com/us/support/answer/ANS00051342/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1145305933, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Rated 1 out of 5 stars

    Defective

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer leaked water, the first time we used it, called and resceduled the delivery, a week out.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Washer and even better for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a dryer from my sister but had trouble finding a matching affordable washer. This was an open box and had a few scratches on top. We plan to remodel and stack them so that will be hidden and we got the unit half off. It works great and washes very well. It is very quiet.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer came in defective, could not even use it for a second,

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.

      Have a great day.

      Melardo Samsung

  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    costumer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    working really well and quiet Easy instructions and user friendly. It has a lot of features and choices

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Wish I could have bough two!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a relief - finally a washer thats quiet, washes well, and look darn great. This was the best priced washer I could get for the technology in it and it comes from a rock solid brand.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Spin cycle

    Rated 5 out of 5 stars

    Not expensive and does the job!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and worked as promised. Short programme is only 19 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Washer Samsung

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient, works very quietly! Excellent equation cost x benefits.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Color

    Rated 5 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice machine. Love the color and the capacity it has

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Lid

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer It’s so quiet and efficient. Does not get off balance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is so good,wish It had more than 2 years warranity,i had a problem with water inlet valve after 2,5 years using it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Remember your geek squad warranty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and fast, I had a bad experience but thanks to my geek squad warranty they swapped for a new one.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Noise level

    Rated 5 out of 5 stars

    Kay

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job on laundry. Works great and very quiet and great color.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung washer and dry

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these machines so much better than what the builders install

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Best machines

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only purchased Samsung for my apartments and my rental properties and my house. Samsung is by far the best value and quality. I have bought 4 sets of Samsung machines.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Samsung washer in the last 6 years. Moved and had to purchase again. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung front loader

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer super quite! Love this washer does amazing on our laundry! I can’t ask for a better Washer for the price! Only thing is some loads( if you turn spins, pre soak, and extra rinses can take up to 3 plus hours! But worth the wait I guess!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    10/10

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washing machine looks great. Washes perfectly really easy temperature/ program settings. Easy to comprehend screen.

    I would recommend this to a friend