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Customer Ratings & Reviews

Your price for this item is $749.99
The comparable value price is $1,039.99

Customer reviews

Rating 4.6 out of 5 stars with 1883 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the wash quality, noise level, ease of use, and energy efficiency of this 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer. Many appreciate its large capacity and attractive color. However, some customers reported issues with the spin cycle and installation process. A few also commented on the price and warranty length.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 1,883 reviews
  • Rated 5 out of 5 stars

    Incredible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this item the best machine for home every piece is super clean and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer and dryer have been a great buy, im so glad we got then

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washe/dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the pair (washer/dryer) 4 years ago. It has never given me any issues with the exception of the washer which locks when I close the door and only only unlock if I press the power bottom (annoying) aside from that no issues. They clean my clothes clean and have the capacity to clean big quilts.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Everything we needed!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious drum,many settings, easy to use , and actually cleans clothes!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer, so many options.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love our new washer. It has so many options and the short cycle is really a good one for us. I love that I can set the water temp and soil level on any cyle. Highly recomend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer, no issues so far. Lots of options and settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I so in Love with my new washer. It cleans so well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase if it is on sale.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this washer machine on sale. When looking at the face plate and the top, I can see that the space in between the two piece is not constant. But other than that, it has been working great and it is very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and easy to use, very satisfied with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wash machine is perfect for our necessities. It is work excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend getting! It’s amazing and has made a huge difference to how my clothes come out! My whites look amazing! Just overall I love this washer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the washing machine for over a month and I am happy with it. I did online purchase and was easy. The installation was on time and quick. Overall, the experience was good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Front load washing machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having this, my other was very loud when it was washing, so I couldn’t actually wash and go to sleep at night. And not put a load in not waking up with the noise of the washing machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A winner all around

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This set has really been a show stopper at my house. I've been using the super speed wash cycle all the time also - life saver for a big family. Just a stunning design with great value for the amazing features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced a 10-year-old Samsung Washing Machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this washing machine to replace our last one which was also a Samsung and had lasted more than 10 years! This has all the bells and whistles that we need and most importantly it gets our clothes cleaned very quietly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Champagne Lady

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked all over this town for a champagne samsung washer & dryer. the woman I spoke was very helpful I love me new set and the installers were great too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, quiet and does the job well, time will tell about longevity, no regrets so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New set New home

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this matching set for my new home and I love them I was skeptical about a front loader but I quickly was put at ease when they got delivered

    I would recommend this to a friend
  • Cons mentioned:
    Delivery

    Rated 1 out of 5 stars

    WORST SHOPPING EXPERIENCE EVER!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was hands down the worst shopping g experience ever and my recommendation would be to avoid the Bridgeton Best Buy Outlet at all costs. We picked the open box item in the show room and paid for delivery. At the first delivery attempt, the store had mistagged the item and tried delivering a stove/range instead of the washer. The store manager took 0 accountability and tried to blame the delivery drivers. When the second delivery was attempted, the washer the tried to deliver was substantially more damaged than the one we picked out on the floor l, and (more importantly) was missing some of the minor damage we had been ok with. It was a complete bait and switch and again the store manager took zero accountability and was incredibly condescending to me and my wife. On top of that, it took days to process the refund because there was no way for them to start the refund until the refused delivery was closed out at the end of the day. Hands down, this was my single worst retail experience ever.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Rated 3 out of 5 stars

    front washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My purchase was recent on February 9, 2024 and so far it has worked very well but I do not give it all the stars because I have felt in some washes that it makes noise. I still do not know if it is because I had a small load of clothes or if it is some damage because they I remember that it is very new but it has only happened to me once. I still have to wait a while longer

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello NoemiM,

      We recognize your observation about your washer. Let us provide the details you need. 

      Here is a link to help understand the noises your washer is making. Please follow the steps connected to your experience and watch the video fully.

      The Samsung washing machine is noisy.
      https://www.samsung.com/us/support/troubleshooting/TSG01001985/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 

      Please provide us with this reference number (1146915799) to help our team pull up your information when you message us.

      Thank you.

      -Kimberly Samsung