Customer Ratings & Reviews
- Model:
- WF45B6300AW
- SKU:
- 10758370
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Having trouble after 2 years of purchase
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After only 2 years of moderate use(only me and my wife without kids), it stopped dispensing fabric softener. I cleaned the top where the water jets are, still not working.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We care about the betterment of your washing machine, Jimmy. Let us help you out.
To address your washer's concern, please click the link below, hover your mouse over the hyperlinks, and watch the instructional video (if available) for tips.
Dispenser drawer issues in the Samsung washing machine:
https://www.samsung.com/us/support/troubleshoot/TSG10002916/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide the reference number 1151359940 so our team can pull up your information when you message us.
Have a great day.
-John
Washer installed
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good install Professional and helpful On time too!
I would recommend this to a friendFuture machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So good so far. Can’t complain anything about it. A plus point is smart thing app so you can remote control you machine
I would recommend this to a friendWasher and dryer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great maxjine plenty of power hasnt not done what we needed it to do yet 10 out of 10 recommend
I would recommend this to a friendGreat.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. It works perfect. Hamdles a lot of load too. I am okay qith this purchase.
I would recommend this to a friend- Pros mentioned:Capacity
Stackable Samsung washer and dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer very quick and quite very user friendly. The washing time is so fast and it spins clothes almost dry that they don’t need as much drying time. Holds more than I expected it to as well
I would recommend this to a friend Washy Washy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve only had it for a month now, but so far I’m in love!
I would recommend this to a friendDoor doesn't latch all the time
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washing good. Latch on door is loose and doesn't close all the time. The metal latch is loose or will move slightly causing issues when I close the door. It must be missing a gasket or washer.... Shouldn't be loose like that... It does wash great. Would be 5 Star if door closes like it should
I would recommend this to a friendBrand response from Samsung
Posted .Hi There,
We'd love to talk to you more about your washer to determine how we can assist you better.
Please feel free to get back to us the soonest via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145311079, to help our team pull up your information.
Have a great day!
^Chrystel
Best buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is amazing thank u Best Buy I’ve had a great experience with best buy
I would recommend this to a friendWasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is awesome and beautiful, looks great in my laundry
I would recommend this to a friendWonderful Washing Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase, professional install, overall happy with the experience!
I would recommend this to a friendWorks!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This piece of Machinery works as advertised! It was a recent purchase.
I would recommend this to a friendWasher and dryer And pedestals
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome wash and dryer very good appliances and the techs were great
I would recommend this to a friendGreat unit
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works flawlessly, accessible for me in my wheelchair!
I would recommend this to a friendSamsung washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Goodbye old hello new i hope this one last ten years too....
I would recommend this to a friendLoveeeee itttt
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it worth the money works great love the options it has.
I would recommend this to a friendNo!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second review, apparently my first review was not approved. This washer is the worst washer I have ever owned. Purchased in December 2022 and broke on May 6th 2023. A part that supports the drum entirely broke off during the washing cycle. It took 6 days for a technician to come out. Ultimately he deemed the washer irreparable. Fast forward to over a month later, endless calls and email exchanges with Samsung, I have yet to receive my refund. I am beyond frustrated and will never buy a Samsung appliance ever again. Their customer service is a nightmare. If i could give 0 stars I would!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Kaira,
We want to speak with you directly to provide better support about the washer and see if we can expedite the processing of your refund.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145884485) to help our team pull up your information when you message us.
Have a great day.
-John
- Cons mentioned:Installation
A nigthmare get it installed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bestbuy after a month of the delivery still doesnt install it. They have came 4 times and never bring the parts for the instalation. I just want they take the washer and dryer of and buy in other store that provide instalatin and costumer service.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
We are aware of the frustrations you encountered with the installation process. To better assist you with this, please contact the BestBuy customer service department at (888) 237-8289. They are available 24 hours a day. They can either answer your question or transfer you to your local store to address your specific concerns.
Have a great day!
^Chrystel
washing machines
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The play button must be pressed quite hard, It does not start unless you press the button hard
I would recommend this to a friendBrand response from Samsung
Posted .Hi Luis M,
We appreciate you sharing your sentiments about the button on your Samsung washing machine. We are here to help you.
Please consider checking the link below for steps if the Samsung washing machine control panel or buttons don't work. Kindly watch the video and click on all the embedded words inside the article.
https://www.samsung.com/us/support/troubleshooting/TSG01108862/
We would like to speak with you more about this experience and determine what steps can be taken to help with your Samsung washing machine.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147471029, which will help our team pull up your information.
^Rainly
Buyer Beware
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve had this 18 months, and it was never as quiet as we thought ot should be. Just the other day, it started shaking and banging during the spin cycle. It wasnt full by any means - just kid clothes so nothing heavy - so we called a repair tech. He opened it up, and a concrete counterweight had come loose and broken. He said this type of thing shouldn’t happen, especially in this short a time of use, unless we were washing things we shouldnt have been. I don’t know how it could have been our fault, as we have always been afraid to fill to max capacity.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day,
We aim to ensure your washer always functions at its best. Let's help you.
We recommend following the resources below to rectify your concern with your shaking washer. Please browse over the hyperlink and watch the embedded video for tips.
Samsung washing machine is shaking:
https://www.samsung.com/us/support/troubleshooting/TSG01001016/#make-sure-the-washing-machine-is-level
Samsung washing machine is noisy (Please choose the best one that describes the sound that you are hearing):
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147588895, to help our team pull up your information when you message us.
Have a great day.
-John
