Customer Ratings & Reviews

Exactly what we were looking for to replace a ten year old almost similar unit Ordered from a store that had it in stock, so ordered it for curbside pickup, well when we got there the individual's working the curbside had no real sense of what to do lucky they found a gal that I would have to say knew what she need to do especially for her age.. got it loaded up and home and upstairs to our laundry room. Now all the packing wrap and everything was intact and no signs of damage, hooked it all up tried the first cycle as test and nothing, after a few minutes passed got a code on the app and on the display of the unit about door lock and sensors, contracted Best buy and told them it was DOA dead in arrival and they first wanted to schedule a repair man to come out which was going to be about a week to 2 weeks before they got out to me and that wasn't going to work as we have a disabled child in the house and couldn't just up and go do laundry or anything like that... So they worked it out to have a new one delivered to the house into the location it need to go and take back the old one, which worked out great since it was only 2 days waiting for the new replacement washer which worked perfectly and like a dream since then

This washing machine not only looks great with my other Samsung dryer but it works flawlessly. It is very quiet and has plenty of settings to dial in my clothes washing. Good price and they brought it in , hauled away the old noisy one, set it up and showed me how to use it, couldnt ask for more. Very satisfied after 3 months if using it now. Love the anti- vibration feature as well!

The delivery team was on time and effecient with delivery and setup. The machine is operating properly without any issues. Easy to self installation. It can clean a bulk of clothes for a family within 45 min, without much noise.

Super Spacious, easy to understand setting. Love the quick wash setting options. The performance of this machine is outstanding! Super happy with this product overall, Samsung did it again!

the SAMSUNG WASHER IS EASY TO USE, QUIET, AND EFFICIENT.

Have used the Washer for a month and we are very content with the machine. It is easy to use and quite.

It's a very good and practical washing machine, and it can wash a lot of clothes.

Great capacity, quiet and clothes come out clean without too much wringing

Good quality. Easy of use. It’s my second time buying.

Great product. Easy to use and works well. I’d recommend installation. The installation team were incredibly helpful and carried it up 2 flights of stairs. All round great experience. Very happy customer.

Awesome and versatile, lesser noice and works smoothly

We've been using this washer for about a month now. It's quiet, efficient, and easy to use. We have three dogs, so it's especially helpful that we can adjust settings such as the soil level and the number of rinses based on each load.

Great washing power. There are so many options, I didn't even know what to do with myself at first. Quieter than expected, has decent capacity, and it looks great in my new laundry room. I finally feel like my home is complete.

Bought it as an open box, no dents or scratches. Works perfectly great. They helped me load it up into my truck and all. I’m glad I upgraded to a front loader washer

Honestly, I’d wash myself in this washer if I could. That’s a bit of an understatement really. This washer does everything I need it to do. It washes my clothes and anything else I need to perfection. Starting it and ending it from my phone is a gamechanger. No more forgetting to start the washer or forgetting when it’s done. It’s all right there where I need it to be.

Came fast delivery set-up easy product runs great and quiet

Amazing washing machine! My clothes come put clean and so easy to use that my 12 year old daughter uses it. Perfect size for any space!

Just got the washer about a week ago and so far its been great. Finally able to wash our king/queen comforters at home without having to go to the mat. They fit perfectly into our Stackable laundry closet and the platinum is really sleek. Has lots of options that we haven't learned to use yet, and who knows if we even will! I'm a Samsung user (phone, tv, and now washer) so its great being able to connect everything in one hub. So if I dont hear the chime, I'll get a notification on my TV and/or phone letting me know.

We love our Samsung washer! Great settings, great machine, and very efficient and quiet! Fits a lot of clothes and big covers

Love this washer. So quiet you can’t hear it in the next room. Easy to use , holds very large load. I had a pink hat I was going to throw away because it was so dinghy, after one wash it came out bright pink like new.