Customer Ratings & Reviews

I love my new washing machine. I waited and did my reviews on lots of machine and I’m glad I decided on this set. It replace my old front load that was 15 years old. It actually still worked but it was time for a new one. My dryer went out so I figured let’s just replace both. This thing has all the bells and whistles. It even sings when your clothes are finished. I wanted a machine that was quite but did a great job cleaning my cloths. With my previous machine I sometimes has had issue with smelly cloths but this one has a self-cleaning feature. (Have not used yet). Now the price was great. I got it on sale. Pre-Black Friday Sale.

We bought these Samsung washer and dryer in a combo package deal from Best Buy in Sterling. The whole buying experience from Best Buy was as good as always. Mike helped us decide which model to buy and gave us good deal too including extended warranty and the tech package. The delivery was quick and on time and the technicians were very experienced and professional. They fixed them perfect and both my Champagne dryer and washer are working perfectly fine. Loving the steam function and low noise as compared to the ones we had before. Thanks Best Buy for amazing buying and customer service experience. :) :)

It is super easy to use and it is also SUPER quiet! My clothes seem to be cleaner.

Perfect for a family. Has lots of program choices.

Great product! I’m thinking about purchasing the dryer machine

We have had this washer a year, and it does a great job but it’s INSANELY LOUD. If I am too close to it my watch goes off saying the decibels are over 120 loud, and we can’t take it anymore so we are replacing it.

I think the washer will be fine BUT! they won't tell you this at the store....if you have a existing pedestal, they will not put it on. They will hook up the washer, check it and leave. You have it put it on the pedestal yourself. If I would've been told that when I bought it....I would've just picked it up myself and install it.....because I have to redo it all anyway now. Almost canceled the order. BEWARE.

So far so good. Replaced a model that was a few years old that broke prematurely. Definitely quiet. Good deal on sale

I had a top loader that only lasted 3 yrs and was no longer under warranty. Repairs were going to be expensive. I chose to go back to a front loader and this washer is amazing. Instead of hours to wash clothes,l had 4 very clean loads the first night I bought it. Love this washer. I just wish they weren't so expensive.

Great washer . No problems . Lots of washing options

Washer works well. No issues as of yet but its less than a month old. Only reason its only its a 4 star is they delivered it a month before delivering the pedestal to mount. Once the pedestal came in, they did not install them. Really stupid.

Works great. issue with the spin cycle and the team from best buy was out to fix it immediately.

Replaced an 7 year old samsung washer. I was happy with my choice of that washer so I got this one as a replacement. So far im not regretting my decision.

Love this dryer! Samsung always has the best products and never disappoints!

We recently upgraded from our previous Washer, which was also a Samsung. This model has all of the same features as our last one, and the interface is essentially the same. I was surprised to see that the same wash cycles are faster on this model. The clothes are just as clean in a faster time. I haven't tried the app or connecting it to our home wifi, I just don't see the need. But so far, I'm pretty satisfied with the purchase.

I brought this along with the dryer and I absolutely love it!!!

Our second set of Samsung Washer and Dryers. Love the color! And the self clean option works great. Overall great product!

Equipment works excellent, they also delivered it to me, they delivered it to me and they installed it in a timely manner, excellent service.

This washer is easy to use fast and quiet and has so many features that you can choose from to protect your clothes.

We love it! nice and quiet while in use. Easy to navigate. We enjoy the lovely charm sound notification. Love to be able to use the app for cool features.