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Customer reviews

Rating 4.6 out of 5 stars with 2583 reviews

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 2,583 reviews
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung never disappointed i am using it since 7 years and never fimd any problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine. Works extremely well and quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love this product. Having the option to select the number of rinses and spin times is great. So far it's working excellent. I would recommend .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung washing machine special useful product for a home from me nothing bad to add to this device I love it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Noise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I heve been use it for 1 week , every thing was perfect, but it started shake ,make noise now ,

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      SophiaH,  a washer, is one of the household's most relied-upon appliances in keeping clothes clean. Let's ensure your unit is in tip-top condition.

      The link below will help you ensure the washer does not shake excessively and spins correctly. Please follow the instructions and learn more by checking the hyperlinks and watching the embedded video. If the steps didn't resolve your issue, please click "NO, I NEED MORE HELP" to access the whole troubleshooting guide.

      Samsung washing machine is shaking
      https://www.samsung.com/us/support/troubleshooting/TSG01001016/

      Below is a guide to help you troubleshoot if your washer is noisy. Please play each sound, and pick the sound that matches the noise you hear from your washer. Kindly click on the embedded word if prompted and watch the included video.

      Samsung washing machine is noisy
      https://www.samsung.com/us/support/troubleshooting/TSG01001985/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1151545330) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 4 out of 5 stars

    Great washer very pretty and washes great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing i dont like is even on childlock it can still be turned off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy at Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Washer, it's doing a great job, very quiet machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took two months to arrive but it seems like a nice washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laundry day are easy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most reliable washer ever with the most helpful features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money is worth spent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth it. Everything is brand new. And everyone is so helpful. Customer service is outstanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use less water!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great partner for the smart dryer! It uses less water than most washers and gets the job done!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dry clothes baby

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best dryer I have ever owned. It is pretty it is quiet and hot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect, I know have the set! Reliable and smart technology lets you know when some maintenance is required.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered on time.. setup done by geeksquad. excellent service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like this product. The only obstacles are the installation guide. It could have a better explanation how to prepare this product for installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this washer to replace my old washer of over 20 years. Very impressed with how quick it washes and the many options/modes it has.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Almodovar's Family

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very puntual, great communication and super professional

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty but caution

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is very aesthetically pleasing and works well. Unfortunately I purchased this to replace the exact one that I bought 2 1/1 years ago and had to replace. The balancing weights completely broke off the the washer was leaking. If you’re going to purchase, do not skip the warranty!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello CarlaW,

      Thank you very much for your observation about our products. Should you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stackable washer and dryer is awesome it does everything and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good workin pair of machines. It has enough options to satisfy all possible requirements. Really good if you have newborns and do a lot of laundry.

    I would recommend this to a friend
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