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Customer Ratings & Reviews

$799.12
Save $150.87
The comparable value is $949.99

Customer reviews

Rating 4.6 out of 5 stars with 4878 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the product's overall performance, low noise level, and ease of use. Many also appreciate its generous capacity, good size, and excellent value. However, some customers have raised concerns about its drying performance, unexpected spin cycle behavior, and initial installation. A few also noted issues with the door and a lingering plastic smell.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 4,878 reviews
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bust Buy installation was perfect. We had Samsung previously. This new one has a feature that keeps door slightly ajar when not in use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My salesman was very knowledgeable and ask relevant questions on what and how I was going to use my washer and we decided this model was the best for our use

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Efficient and silent

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine works so silent. Great cleaning. Power saver and efficient. Recommend this model.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Two not always for one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the machine, however there was spot of drama around its installation. I bought the wash 9/12 and noticed there was a substantial discount if bought both. Upon receipt of said invoice I went to pay the next day and it was gone . I purchased the dryer at a $50 increase and had no idea I had to hunt for extra parts. This was disconcerting because I was told everything was taken care of when I asked about the washing machine. In the meantime the delivery ppl were in such a hurry to leave they left the trash in the middle of the floor and the top of the box hanging in my garage door. Im disabled so I called a neighbor to fix it and my friend put it back on track. After some thought I decided to return it because I wouldn’t be able to get the extra pieces and then I spoke to some angel on customer service line. She made it so I could get everything at once

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      Your thoughts always matter to us. To better assist you, don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to hear about your overall impressions of this transaction and address any other issues you may have.

      Have a great day.

      -John Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far. Don't like that I have to hold down the play button for 3 seconds to get it to start but other than that annoying inconvenience it does a good job

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there attackkayak, congratulations on your new Samsung Washer. I would like to forward your design concern to our design team for future products. We are glad to be your choice and welcome you to our Samsung family. ^Brad Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works awesome!!! Works exactly as described on the specs!! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent washer!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful washer!! The best I’ve ever owned!!! It is even big enough to wash my comforters!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use the function. Energy efficiency. Large loading.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of my favorite purchases

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer and dryer to purchase, the people came and set it up perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this dryer. Works well with a lot of clothes, even if you have to run it twice it still works well

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it-time saving and efficient. I love the color and it was the perfect size for me.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great budget machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I far I love it. It's way quieter than my last machine which was a top loader. The cycles are a bit longer buy it does a better job cleaning and spinning.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great washer set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer did come from an outlet store, but this washer is the best I have had!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent delivery and setup. Nice machine, higher capacity than the one it replaced. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product I deeply recommend It does the job even more than expectation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I are enjoying our new Samsung washer, we knew we would! The crew that installed the washer were totally awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer. I got the dryer too and I see the difference from my old. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes and rinses well. Very satisfied with it. Like the different cycles. It's a real treat to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Second Time Around

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a repeat purchase. I decided to but this set again for our new home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Elegant

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks elegant and very easy ro use my wife loves and it and washing only takes less time than before

    I would recommend this to a friend