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Customer reviews

Rating 4.6 out of 5 stars with 2583 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 2,583 reviews
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Love that it can notify me through the SmartThings app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to look st. Smart with blue tooth updates during cycke. Biught samsung before and did it again this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one year ago and no issue! Great recommendation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Convenient wireless connection to change settings or be informed when the cycle is finished.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lasted just shy of two years

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It lasted almost two years, and it’s been great. However, it totally totally died yesterday when i was running a self-clean cycle. It’ll cost more to fix it than buy a new one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second set 1st set lasted 15 years very happy with Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Washer and Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer and dryer cleans everything under an hour

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well so far no leaks ,is some heavy vibration when spinning out larger bedding items. No real issues in the first few weeks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Washer Ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best washer ever, so happy with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good so far.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far. Got this washer as a warranty replacement for older model which took 4 months and 5 techs for Samsung to finally refund me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. It’s so easy to use, and our clothes are always clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is amazing! Definitely gets the job done and I love the self clean option! Make sure you buy the hoses for it, because the kits will not provide it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchaser

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome features, we love them.probably one of a kind. samsung always makes the best.

    I would recommend this to a friend
  • Cons mentioned:
    Washer quality

    Rated 3 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be better if it wasn’t dropped and leaks in front drum

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      How you feel about the washer's condition is valid. We want to help you with this, Mario.

      For added reference, please visit this suggested link to help you with the leaks from the washer. Also, kindly click the hyperlinks about "How to use the detergent" and "Detergent residue" (if any). Fully watch the YouTube video for more details.

      Samsung washing machine is leaking:
      https://www.samsung.com/us/support/troubleshooting/TSG01000977/

      We would also love to speak to you directly to have the washer inspected on our end.

      Please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146356959, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Rated 5 out of 5 stars

    Best buy installation is prompt and easy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy installation is prompt and easy. Great product, no issues at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is perfect very easy to install. The best washer I’ve ever had!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s as great as our last samsung washer, run times are more efficient and lower.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great washer that removes stains

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome washer that works great and removes stains well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good, less noisy and smooth. Product is good, less noisy and smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer... will recommend purchasing it.......

    I would recommend this to a friend
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