Customer Ratings & Reviews
- Model:
- WF45B6300AW
- SKU:
- 10886153
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Looks can be deceiving
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks nice visually. Stays wet post wash inside for many days. Even if you open the door to let it air out, it’ll be wet for dats inside the door frame and around the seals. If you wipe it with paper towels they get soaked that’s how bad it is.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We know how frustrating it is to see your washer still wet inside after many days. Allow us to help.
Here are simple steps to do if your tub is still wet after many days. Please click on every option available. Kindly click on the embedded word and watch the video included.
How to clean your Samsung washing machine
https://www.samsung.com/us/support/answer/ANS00030150/
Please see page 50 under the "cleaning the interior" section of the manual for more details.
Manual
https://downloadcenter.samsung.com/content/UM/202401/20240124193442537/DC68-04355A-04_IB_WF6300B_EN_CFR_MES_240123.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147170916) to help our team pull up your information.
Have a great day.
^Camille
Samsung washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just picked up the washer yesterday and tried using today.. NOT very happy and satisfied at all. It’s vibrating excessively/shaking violently/moving around, starts during rinsing cycle then getting sooo bad during spinning .It’s Also not draining well, clothes still very wet. Will be returning
No, I would not recommend this to a friendBrand response from Samsung
Posted .Your satisfaction with how the appliance performs is our utmost priority, GlendaP. We're here to help!
Your washing machine may shake, move, and make noise while spinning. This can happen when the four washing machine legs need to be made more secure with the ground or if a large bulky item or a massive amount of laundry is in the machine. I have provided the links below for more information.
Samsung washing machine is shaking:
https://www.samsung.com/us/support/troubleshooting/TSG01001016/
Washing machine shakes & vibrates or is noisy:
https://www.youtube.com/watch?v=ywOrH59K9Rw
If you receive a no drain or overflow error, water does not drain, or if it overflows from the washer, follow the instructions in this guide to get your washer draining water again.
Samsung washing machine does not drain:
https://www.samsung.com/us/support/troubleshooting/TSG01001013/
What to check if your washing machine doesn't drain?:
https://www.youtube.com/watch?v=pD9Pg6UU3Aw
Whether the washer tub is not spinning, is spinning, won't stop spinning, has an unbalanced load error, or just runs way too long, the troubleshooting is the same. This also applies when clothes are coming out soaking wet, or the wash cycle never ends at all. Load size and cycle type are the best ways to solve these problems. Below is a guide for further details.
Samsung washing machine won't spin or won't stop spinning:
https://www.samsung.com/us/support/troubleshooting/TSG01000997/
You may also check pages 51-53 of the user manual for other recommended actions when the washer vibrates excessively, does not drain, and when the load is wet at the end of a cycle.
https://downloadcenter.samsung.com/content/UM/202301/20230103164743297/WF6300B_UM_DC68-04355A-03_EN_CFR_MES.pdf
Lastly, I've included the guides to learning the best laundry load size for your Samsung washer, its settings, cycles, and features for reference.
https://www.samsung.com/us/support/answer/ANS00080262/
https://www.samsung.com/us/support/answer/ANS00061937/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145612832) to help our team pull up your information when you message us.
Thank you!
-Angelica
Leaking
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer has been leaking since it was installed. Now my laundry room is damaged from all the water build up in the back
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We understand the importance of a reliable washer at home. We are here to help.
If your washer is leaking, here is a guide to help you. To access the complete diagnostic and video tutorial at the end, click on the embedded words and select "Did this resolve your issue?" for more details.
Samsung washing machine is leaking
https://www.samsung.com/us/support/troubleshoot/TSG10001007/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147746125) to help our team pull up your information.
Have a great day.
^Camille
- Pros mentioned:Ease of use
Love this.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer. It fits perfect where I wanted it and it looks great. It is so easy to work and it washes everything very well. I love the spinning cycle. My clothes are almost dry by the time everything is done. The price was the best part. Very reasonable.
I would recommend this to a friend - Cons mentioned:Smell
Don't recommend this product
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this washer and dryer. The washing machine broke after 5 months. Called samsung and the agent said someone will reach out to me to come check it out and promised a call back within 48 business hours to schedule the appointment. I am still waiting, its been 72 hours and i am not being dramatic, i have a newborn and a brand new washer that is defective. He even said he will rush this and i shouldn't even have to wait 48 business hours to get a call back. Now i still have to wait for someone to call me and then who knows when they will have availability to come “check it out”. It also smells bad, i keep the door and detergent tray open after washes
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Chris,
We completely understand the urgency of this washer to be fixed as we do our laundry daily.
It would be awesome if you could give us just a few more details, and we would like to see how we could assist.
For reference, I shared this link about:
Samsung washing machine or laundry smells bad: https://www.samsung.com/us/support/troubleshooting/TSG01108629/
The below link is the user manual for your model. Turn the page 54 (Troubleshooting - Has Odors): https://downloadcenter.samsung.com/content/UM/202207/20220701141448786/WF6300B_SimpleUX_UM_DC68-04355A-02_EN_CFR_MES.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1145229142), which will help our team pull up your information.
Have a great day.
Melardo
Poor quality-$1000 for a half a year.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Half a year in and it doesn’t work already. Obviously not great.
No, I would not recommend this to a friendWashing machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best washer we ever have we recommended to anyone that is looking for one
I would recommend this to a friendGreat washer, awful installation service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I want to start off by saying that this rating gets knocked down a star only because of the sheer issue we had for the delivery and installation process. The washer itself is a newer model than the one we had. It lasted us just about 8 years . This one is a bit bigger and is much faster with some newer features that makes our clothes feeling much more fresh. That is the steam feature. What's nice is that you have the option to download new features to clean also. The delivery and installation was a nightmare. They cancelled on us the last minute and made us wait a week before we could get a new date. Customer service in the home and delivery department was absolutely no help and made the entire exchange very cumbersome and difficult for our household. When they finally came they didn't install properly. After the first use, the hose popped out of the spout and spilled a large amount of water all over the floor. After the cleanup we called general customer service and they were nice enough to give us compensation which did help. I will say though the best bet is to just have BestBuy deliver and have your plumber that you use install for you
I would recommend this to a friendGreat value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Was delivered quickly and installed quickly. Easy to use
I would recommend this to a friendSamsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ❤️ my new Samsung washer & dryer! Gorgeous finish and stackable!
I would recommend this to a friendSamsung washer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Matching w/ dryer I purchased for my second home. Vacation home
I would recommend this to a friendExcellent. Love this washing machine!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a fantastic washing machine! So happy with this purchase.
I would recommend this to a friendPoor quality unit
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 4 unit I have replaced with the same issue every time.
No, I would not recommend this to a friendBrand response from Samsung
Posted .RichardL, we understand your frustration if you have had four replacements done with the same issue. We want to speak to you directly to gather more information about your washer for better assistance.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148813829) to help our team pull up your information.
Have a great day.
^Camille
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs smoothly. Took so m e getting use to the settings.
I would recommend this to a friendPurshuse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All good thank for you help I appreciate it the bessnes
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like both of them. They both work good n are quit.
I would recommend this to a friendOrganization sending problems
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't recommend buying this product at Best Buy problems shipping a week late apart they wanted to charge me for the shipping I have the total tech
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear BestBuy clients,
We are grateful that you shared your overall experience when purchasing your Samsung washing machine. Let us help you.
To better assist you with your concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific questions.
^Rainly
IF YOU PURCHASE ENSURE YOU GET GEEKSQUAD INSURANCE
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke within 3 months of purchase! Gets stuck in a cycle and remains locked. Kicking myself for not spending the extra $ for the geek squad insurance as I know this would not be an issue if I had.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We strive to ensure that your washing machine operates at its optimal performance, DeysiV. Let us help you.
If your washer is stuck in a cycle and remains locked, here are some steps to fix the issue. Please click the links and hyperlinks and watch the instructional video for tips.
Samsung washing machine won't spin or won't stop spinning (see steps 1, 2, 3, and 5):
https://www.samsung.com/us/support/troubleshooting/TSG01000997/
Samsung washer door is locked:
https://www.samsung.com/us/support/troubleshooting/TSG01001983/
Should a service request be required, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147005410, to help our team pull up your information when you message us.
Have a great day.
-John
no worth ut
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.vary poor i had it for about week in a half and its aredy falling apart geek squad is coming take a look at it on friday but im vary unsatisfied with it so load u can hear threw the house and frankly were afrade to use it at this point
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi RobertM,
Thank you for informing us about the condition of your Samsung washer.
Samsung washers are generally very quiet, and most noises are either normal or can be easily corrected.
Here are links and videos about:
Samsung washing machine is noisy: https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Understanding noises and error codes on your Samsung washer: https://www.youtube.com/watch?v=SknGZKLd9AY
Install a Samsung washing machine in your home - Level the washing machine: https://www.samsung.com/us/support/answer/ANS00051342/
Things to do before installing a new washer and dryer: https://www.youtube.com/watch?v=m7eQMLJ-rx4
The below link is the user manual for your model. Turn page 7 (Installation cautions - Caution bullet #2 and Critical usage warnings - Warning bullet #3), and page 51 (Troubleshooting - Excessive vibrations or makes noise) for reference: https://downloadcenter.samsung.com/content/UM/202301/20230103164743297/WF6300B_UM_DC68-04355A-03_EN_CFR_MES.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1145328914), which will help our team pull up your information.
Have a great day.
Melardo
Don’t buy without extended warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in 2020 and died within 3 years. Thank goodness we bought the 5 year Geek Squad extended warranty. The credited us the cost we paid and we bought a new washer. If you buy this buy and extended warranty,
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello NicoleS,
Thank you for choosing Samsung for your laundry needs. We are saddened that you no longer have the product and would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
-John
