Customer Ratings & Reviews
- Model:
- WF45B6300AW
- SKU:
- 10886153
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Defective
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These washer and dryers were defective, picked up on 8/30/23 and on 8/31/23 I couldn’t wash or dry! I today is 9/15/23 I still do not have a replacement I have to go with out ! I won’t be getting new ones till the 20th !
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Bestbuy clients,
We can imagine how you feel about what happened in your unit. We are here to help.
To better assist you with your concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific questions.
^Rainly
Don’t buy it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend this washer I have only had for 3 months and already it has to be repaired get another brand it will save you a ton of trouble.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Sghill,
Thank you for reaching out to us, and we are glad to know that you are using Samsung products. Here at Samsung, we always try our best to make our products convenient for our customers and provide the best possible customer experience.
I highly recommend clicking this link for a basic troubleshooting guide to resolve any inconveniences:
https://www.samsung.com/us/support/search/?query=washing+machine&referrerPageUrl=https://www.samsung.com/us/support/
For repair, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/WF45B6300AW/US
For further assistance, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144783533
Thank you for choosing Samsung. Have a great day.
-Trisha-
Best Buy is the worst, hopefully they close down!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just don’t buy anything from Best Buy. They also hide reviews so you can’t see the truth about what they do.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
We appreciate you informing us about your experience. To better assist you with this, please contact the BestBuy customer service department at (888) 237-8289. They are available 24 hours a day. They can either answer your question or transfer you to your local store to address your specific concerns.
Have a great day!
^Chrystel
Hot water valve broke while not in use
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hot water valve broken right over one year warranty period. We rarely use hot water. Bad quality. We’ve used several brands, Whirlpool, Kenmore, Lg over the years and they just works for many years till worn out. This is by far the worst.
No, I would not recommend this to a friendNot recommended
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To much noise Right after couple months using start noises too much
No, I would not recommend this to a friendBrand response from Samsung
Posted .Mederbek, a washer, is one of the household's most relied appliances. Let's ensure your unit is in tip-top condition.
Here is a guide to help you if your washer is noisy. Please play each sound and pick the sound that matches the noise you hear from your washer. Kindly click on the embedded word if one prompt and watch the video included.
Samsung washing machine is noisy
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148085824) to help our team pull up your information.
Have a great day.
^Camille
- Pros mentioned:Noise level, Overall performance
Samsung washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product works great and very quiet ! Best Buy delivery and installation very fast and pain free experience will suggest to buy this product especially from Best Buy !!
I would recommend this to a friend Never Will Placed A Order With Best Buy Again
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Third time ordering my washer and dryer BRAND NEW, and each time they come out to deliver them COMPLETELY BROKEN...Each time they have NEVER MADE IT OFF THEIR TRUCK. This is ridiculous!!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
To better assist you with this issue, please contact Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.
They can either answer your question or transfer you to your local store to answer your specific concern.
Leo
Not a good Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item came damaged , still waiting for an exchange.. The wait is very long and is an inconvenience, it’s been over 3 months now
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Samsung customer service is terrible.Avoid Samsung
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung customer service is terrible. Avoid Samsung
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jeffrey,
We understand your disappointment with not having the best customer service experience. Let us help you with your washer.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147888823) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Broken washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received the washer and the first time I tried using it, it wouldn’t even turn on
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Thank you for reaching out to us, and we are glad to know that you are using Samsung products. We apologize for the inconvenience of the washer not turning on. We understand it is important to have a working washer, especially if we are doing our laundry between busy schedules. Don't worry will surely notate your feedback about this matter for a better product in the future.
I highly recommend clicking this link for a basic troubleshooting guide to resolve any inconveniences:
https://www.samsung.com/us/support/search/?query=washing+machine&referrerPageUrl=https://www.samsung.com/us/support/
Washing machine power issues:
https://www.samsung.com/us/support/troubleshooting/TSG01203022/
You may check this link for future reference to reduce unnecessary repairs over the washer's lifetime.
https://www.samsung.com/us/support/answer/ANS00030150/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/WF45B6300AC/US
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144775141
Thank you for choosing Samsung. Have a great day.
-Trisha-
Anish
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working within first month.. wont recomend to anybody
No, I would not recommend this to a friendBrand response from Samsung
Posted .We consider the urgency of this review, and we'll be glad to look into this for you, AnishR.
It would be awesome if you could tell us more about the washing machine so we can better assist you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Have a great day!
^Chrystel
- Pros mentioned:Ease of use, Noise level
Energy efficiency and quieter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really liked of my purchase. Easy to use. Energy efficient it is a huge plus. It’s amazingly quiet. Highly recommend!
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance
Great Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Product, works like a charm, and it’s quiet!
I would recommend this to a friend Best buy good for nothing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never buy products from Best Buy. They will do rock and roll of you and your hard earned money.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst experience with this washer, I return it back.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Rod1,
Thank you for choosing Samsung for your Appliance needs. We are saddened that you no longer have the product.
We would love the opportunity to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.
^Rainly
- Pros mentioned:Ease of use, Overall performance
Excellent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very satisfied with this washing machine. It performs well, is easy to use, and delivers great cleaning results.
I would recommend this to a friend broken within 90 days
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.tub assembly already broken 110 days old buy anything else but sambung
No, I would not recommend this to a friendBrand response from Samsung
Posted .Your effort in sharing about the washer's condition is essential. Let's get this taken care of, GinamarieS.
We would love to speak to you directly to gather more information about your washer for better assistance.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146470073, to help our team pull up your information.
Have a great day!
^Chrystel
Washer don’t work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer does not dispense softener into the load!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new appliance purchase. We are here to help you out with your washer dispenser issue, to address this concern let me share a troubleshooting link.
Dispenser drawer issues in the Samsung washing machine:
https://www.samsung.com/us/support/troubleshooting/TSG01207154/
To better assist you on other matters and to collect more details of what happened, please reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
You may provide this reference number (1144960656) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
Samsung Washer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My washer is defective. It spins very loudly, and it moved because it was spinning very loudly. Best Buy is replacing the washer
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Grandma,
Thank you for choosing Samsung for your washer needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
^Chrystel
- Pros mentioned:Noise level, Overall performance
Samsung dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super product work great it was very quiet. Really recommended to anybody.
I would recommend this to a friend
