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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens at 10 am
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Customer Ratings & Reviews

$849.12
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Customer reviews

Rating 4.6 out of 5 stars with 2583 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 2,583 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and clean. I have no words except that i am a happy customer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect, has not been a year yet..we will see how long it can last..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! One of my best purchases since I moved into my house!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Leaks - leas than 10 days old!

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    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leaks on most commonly used cycles - best buy total tech not helpful either, wants to take the washer then arrange for a replacement

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We know the worth of a working washer, as we do laundry regularly, Kayla. Below are helpful tips to prevent leaks from your washer.

      If your washing machine is leaking, it doesn't automatically mean service. There are a few things you can check yourself to get the leaks resolved. Learn more from these details.

      Samsung washing machine is leaking:
      https://www.samsung.com/us/support/troubleshooting/TSG01000977/

      You may watch our youtube video about "What to do if your washing machine leaks":
      https://www.youtube.com/watch?v=jgKRn1xR_qs

      Proper leveling will help to prevent leaks from the washing machine:
      https://www.samsung.com/us/support/answer/ANS00051342/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1145305933, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Owner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, friendly user and very efficient

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    High quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. User friendly, very quiet, and efficient. Only trouble has been it required HE detergent, and does not break down detergent sheets well. Currently looking into non toxic detergent options, otherwise wonderful machine.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

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    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer leaked water, the first time we used it, called and resceduled the delivery, a week out.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Washing monster

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With multiple wash modes and amazing performance,id recommend it to everyone

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Washer and even better for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a dryer from my sister but had trouble finding a matching affordable washer. This was an open box and had a few scratches on top. We plan to remodel and stack them so that will be hidden and we got the unit half off. It works great and washes very well. It is very quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this store

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service, and I found exactly what I wanted; the store is well-stocked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Joanie

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quick wash setting. So many times we all of sudden need a top and have found a stain. Can quick wash and dry in less than a hour. Life saver

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defect

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    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer came in defective, could not even use it for a second,

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.

      Have a great day.

      Melardo Samsung

  • Rated 5 out of 5 stars

    Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Sm

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this set and love them. They work great and are well worth the money. I truly love the dark color of the door. I am able to wash larger blankets with no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Wish I could have bough two!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a relief - finally a washer thats quiet, washes well, and look darn great. This was the best priced washer I could get for the technology in it and it comes from a rock solid brand.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    costumer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    working really well and quiet Easy instructions and user friendly. It has a lot of features and choices

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Washer Samsung

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient, works very quietly! Excellent equation cost x benefits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer. It looks super nice and it is very reliable

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Lid

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer It’s so quiet and efficient. Does not get off balance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Works great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Very quiet and easy to use! Set up was easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer Washes very well and it’s a pretty quiet machine

    I would recommend this to a friend
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