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Customer Ratings & Reviews

$799.12
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The comparable value is $949.99

Customer reviews

Rating 4.6 out of 5 stars with 4878 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers love the product's excellent overall performance, low noise level, and ease of use, often highlighting its large capacity, good value, and suitable size. However, some customers have expressed concerns regarding the spin cycle and the product's overall quality. Other issues mentioned include problems with installation, the door's durability, and clothes not smelling fresh after washing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 172 Showing 3,421-3,440 of 4,878 reviews
  • Rated 5 out of 5 stars

    Great Washer, Excellent Service from Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our first Samsung washer and we highly recommended. Very smooth and easy operation. The entire experience with Best Buy deserves not 5 6 stars!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient with high capacity!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My clothes come out clean. The machine has a high capacity, which is nice for blankets and beddings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washing Machine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Only issue is the fabric softener compartment. It mixes with the laundry soap when in wash mode. Only way to use is to wait when it's in rinse mode then add softener.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    5 stars if it weren't for the Jingle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Least expensive set ( I got the matching dryer and stacked them) available. used for several weeks so far, and am happy with the way they work. Quiet. load 'em up, and they clean clothes. Would'a got 5 stars except there is no way to change the annoying little musical Jingle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. Clean!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best washer and dryer I've ever used...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that came to install our new washer & dryer plus pedestal was awesome! They were prompt and on time! They will quick and answered all of my questions!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Buy and great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after our top load WM stopped working, we got the front loader and its saving us a lot. time, energy, less water usage. great buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It what i expect thus was a great update on a Samsung machine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mrs. Di

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good washer but what was Samsung thinking when they didn’t put a light in the tub!? It’s dark in there especially when the dryer is stacked on top!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying my washer!! Big loads are an easy task! The setting are especially my favorites

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this product bought my son one too wouldn’t have asked for a better gift for him

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 3 out of 5 stars

    MS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    UNABLE TO HALT A WASH CYCLE IN ORDER TO ADD A PIECE OF CLOTHES EARLY IN THE CYCLE WITHOUT HAVING TO START ALL OVER AGAIN.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good Day,

      It's nice hearing from you, SusanJR. Sharing your experience with the washer is crucial to us.

      When doing laundry, most of us toss in our jeans and T-shirts, start the Normal cycle, and call it a day. Use the right cycle; your garments will keep their vibrant color and last much longer. Learn more from these details.

      You can add additional clothes to this washer model after a cycle has started. Please check the link to your user manual for details. Turn to page 35 under Garment+ for reference:
      https://downloadcenter.samsung.com/content/UM/202207/20220701141448786/WF6300B_SimpleUX_UM_DC68-04355A-02_EN_CFR_MES.pdf

      Cycles, settings, and features on your Samsung Washing machine:
      https://www.samsung.com/us/support/answer/ANS00061937/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1145256570, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Rated 3 out of 5 stars

    Samsung has reduced the length of the outlet pipe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung has reduced the size of outlet pipe, so we had to get an extension. The subcontractor of Best Boy refused to connect our washer. We were stuck with washer delivered to our house and not installed for weeks. Our previous washer was also Samsung and it came with a longer drain pipe, so there was no need for an extension and no liability issues for whoever installed the washer 10+ years ago. Samsung's cutting corners caused a great deal of inconvenience to us. Too soon to review the performance of the washer. It is easy to use it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase works as. Expected. Uses about 6 gallons of water less than my old one. A regular load with a separate rinse after the regular cycle takes about 15 minutes longer than the old one. Clothes are clean and soft. I recommend this machine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Machine good so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 2 machines replaced and this is the 3rd one so hopefully this will be the last machine. Definitely getting a warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous machine!!!!! I would, and have recommended this machine and Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had ours for a month now and it's wonderful. Love the ability to connect to the phone and get notifications when the cycle is complete. The color is beautiful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung is the best

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job samsung you nailed keep it up with your tegnologic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product great price Henry the sales associate was attentive, knowledgeable, and professional. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noisier than expected, worjs well enough. No issues yet but its only been a few washes

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Lisa, thank you for sharing your observation about the washer. We are here to help.

      If your washer is making a noise, here is a guide to help you. Please play each sound and pick the sound that matches the noise you hear. Kindly click on the embedded word if one prompt and watch the video included.

      Samsung washing machine is noisy
      https://www.samsung.com/us/support/troubleshooting/TSG01001985/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1147161517) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung