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Customer Ratings & Reviews

$799.12
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The comparable value is $949.99

Customer reviews

Rating 4.6 out of 5 stars with 4878 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers love the product's excellent overall performance, low noise level, and ease of use, often highlighting its large capacity, good value, and suitable size. However, some customers have expressed concerns regarding the spin cycle and the product's overall quality. Other issues mentioned include problems with installation, the door's durability, and clothes not smelling fresh after washing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 185 Showing 3,681-3,700 of 4,878 reviews
  • Rated 5 out of 5 stars

    Quite, clean, and efficient.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs quite good. I had to removed the shipping bolts before use because if you experience shaking, may be those bolts still on the machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The color is beautiful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these samsung washer and dryer set. They have the steam setting i use it quite often for my husband's work clothing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine. Works extremely well and quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything very good. From value, quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy very helpful i love to buy everything for my house good service good people Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dry clothes baby

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best dryer I have ever owned. It is pretty it is quiet and hot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, stackable and has many cycles. The express wash is a real time saver. My wife loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes doing laundry less of a chore

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great capacity. Love the self clean option. Clothes don’t smell musty if they sit overnight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took two months to arrive but it seems like a nice washer.

    I would recommend this to a friend
  • Cons mentioned:
    Washer quality

    Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having to wipe out the bottom inner ring every time I do a load of laundry is frustrating considering the cost of the machine. Other than that it’s great

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks for letting us know, Alicia! Samsung is always grateful for useful feedback like yours. We're glad to have you as a customer. ^Jecca Samsung

  • Rated 4 out of 5 stars

    Great, but vibrates more than top loading

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steam option really gets the whites, white. It does vibrate A LOT. had to reposition it twice already.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laundry day are easy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most reliable washer ever with the most helpful features

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 3 out of 5 stars

    Hoping

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace a 3 year old Samsung that finally died after several repairs. It fit my pedestals hoping for the best. Working great so far.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Ronnie,
      Congratulations on your new Samsung Washer and thank you for taking the time time to post a review. We are glad to have your a part of our family and are appreciative to be your choice for your laundry needs. We are glad to have you a part in our growing family and thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Great Buy at Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Washer, it's doing a great job, very quiet machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stackable washer and dryer is awesome it does everything and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product! However it arrived dented and the crew didn’t want to install it due to my condo being small and it would have required some sweat -equity!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Doesn't save settings

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a 12 year old Samsung. The old one would remember how each wash was set up. This one doesn't do that. I can make Normal wash how I want, but next time I have to set it all again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrades

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced a 10 year old unit and the little upgrades are a plus for us. It washes a bit faster and seems to be quieter as well. Had it a month and we are pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered on time.. setup done by geeksquad. excellent service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job clothes clean and stain free would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I like that it's energy efficient and is packed with features.

    I would recommend this to a friend