Customer Ratings & Reviews
- Model:
- WF45B6300AW
- SKU:
- 10886153
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers love the product's excellent overall performance, low noise level, and ease of use, often highlighting its large capacity, good value, and suitable size. However, some customers have expressed concerns regarding the spin cycle and the product's overall quality. Other issues mentioned include problems with installation, the door's durability, and clothes not smelling fresh after washing.
This summary was generated by AI based on customer reviews.
Great washing machine
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washing machine, with many programming options.
I would recommend this to a friendSamsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer so far and great value. Caught it on sale.
I would recommend this to a friendLong waite
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best when it came to shipping and delivery as it took forever.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Veronica L,
When you're excited for something to arrive and it takes longer than expected, it can test your patience. To better address your experience with delivery times, please contact Best Buy's customer service department at (888) 237-8289, they are open 24 Hours a Day.
They can provide more context to your experience about the logistics of your washing machine.
Leo
Just like a plane
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not sure about the way it was installed or not but it is not as quiet as I thought it would have been. There is very little vibration but the sound of the tub is like listening to a plane taking off. Not very pleased with that. But the size and cleaning ability is really good.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Ella619, I see that you are having some concerns with your Samsung Washer making noise and having vibration in the spin cycle. I know that is alarming and would like to make sure that you are getting the best performance. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001016/
If you need any assistance, please reach out for assistance via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143453180. We thank you for choosing Samsung in your family's home. ^Brad
Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vibration when spinning…………………………………………………………………..
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi BenjaminB,
We understand how you feel about your washer. Let's get the information you need.
Check out the link below for steps to take with your washer that vibrates when spinning. To access the complete diagnostic and video tutorial, click on the embedded words and select "NO, I NEED MORE HELP" for more details.
Samsung washing machine is shaking
https://www.samsung.com/us/support/troubleshooting/TSG01001016/
We would love to speak with you to provide more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1148610112) to help our team pull up your information when you message us.
Thank you.
-Kimberly
Very Good Value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good value and got it on sale, Thank you very much
I would recommend this to a friendDisappointed with Appliance Quality and Support
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve been long-time fans of Samsung’s TVs, watches, and mobile devices, which are all excellent, so naturally, we trusted them for our home appliances. Unfortunately, that trust was misplaced. We purchased a front-loading washer (model WF45B6300AC) 27 months ago for $850, and it has already failed twice. The most recent issue, which seems to be a well-known problem, will cost $660 to repair. Neither issue was covered under warranty. Adding to our frustration, the ice maker in our refrigerator also stopped working just after the warranty expired and the matching dryer's drum is beginning to squeak. Given our experience and that of others we know, it seems Samsung appliances are not built to last, and the company’s customer service does little to address these ongoing issues. We had high hopes based on their other products, but I can’t recommend their appliances given their poor reliability and inadequate customer support. We will never buy another Samsung product again.
No, I would not recommend this to a friendLove it!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washer! We all agree our clothes feel cleaner.
I would recommend this to a friendWhat I was looking for!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time with front loader and I love it! Great brand
I would recommend this to a friendIt was a good buy for the sale price too
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had good service from all of my Samsung products
I would recommend this to a friendWasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer was just what I needed and install was very good
I would recommend this to a friendSamsung Front Load Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice Washer , but it wobbles and beat like a drum. This is supposed to operate smooth and quiet. Not pleased with this washer
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We understand where you're coming from. Let's move along and elevate its efficiency.
To rectify the washer's shaking performance, you can quickly troubleshoot this by following the simple steps from the link below. For additional help, please click on the embedded links and watch a video tutorial.
Samsung washing machine is shaking:
https://www.samsung.com/us/support/troubleshooting/TSG01001016/
This guide will walk you through the noises from the washer and offer suggestions on which step to take. Please watch the video and click the embedded links under the specific noise that affects your washing experience.
Samsung washing machine is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Should you need further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147177750, to help our team pull up your information.
Have a great day!
^Chrystel
Samsung Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good but somewhat small to wash comforters and blankets.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Camargo90, I would like to congratulate you on your new Samsung Washer and thank you for providing your feedback. We are glad to see you are enjoying your appliance. We welcome you to our family and thank you for choosing Samsung in your home. ^Brad
Love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this new washer. Clothes come out nice and clean its really nice
I would recommend this to a friend"Vibration Reduction" does not work so well.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review."Vibration Reduction" does not work so well. The last Samsung we had did not vibrate at all, so you would think that the newer model would be better. Best Buy sad it was manufacturing defect, and replaced it. But the replacement also shakes when spinning. It washes fine, but still...
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Templarx,
I see that you are experiencing issues with your front loading Samsung Washer not spinning properly and I would like to help ensure you are getting the best performance from your machine. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000997/ If you need any assistance, please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513) Please reference ticket number 1143091715. We welcome you to the family and thank you for choosing Samsung. ^Brad
Samsung Washer Dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a great value for a basic washer/dryer set
I would recommend this to a friendGood machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the machine but "vibration technology" is non existent.
I would recommend this to a friendGood Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast installation. Great product. On time delivery
I would recommend this to a friend- Pros mentioned:Noise level
It's The "Buttons"!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think the washer is good--laundry is clean! Noise is minimal. "Wash Options" are difficult to lock in, requiring multiple tries. This is my only negative so far!
I would recommend this to a friend bing bang zoom. straight to the moon
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.does the job. wish there was a way to shorten the jingle.
I would recommend this to a friend