Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$799.12
Save $150.87
The comparable value is $949.99

Customer reviews

Rating 4.6 out of 5 stars with 4875 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

91%
would recommend
to a friend

Customers are saying

Customers are impressed with the product's overall performance, low noise level, and ease of use. Many also appreciate its generous capacity, good size, and excellent value. However, some customers have raised concerns about its drying performance, unexpected spin cycle behavior, and initial installation. A few also noted issues with the door and a lingering plastic smell.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 4,875 reviews
  • Rated 4 out of 5 stars

    Great washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and we like the lack of features such as no WiFi that keep the price more reasonable. Gets clothes clean, short cycles, and the self-clean function works well. Unless you are very short, the base/stand is a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A++++++ PURCHASE, DELIVERY AND INSTALLATION!!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is smaller then I had realized however it is BIG on performance! I am extremely satisfied with this purchase and will Highly recommend this washer it to anyone! ALSO The delivery was prompt. The techs were AWESOME! Thank You for such a supreme delivery and installation service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and efficient. Like all the settings for types of loads. Was glad to get this quality machine on sale when my 13-year old washer stopped working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get it!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this unit for a rental property and I wash I kept it for myself! It’s beautiful and fits a lot of laundry inside!! It’s great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    efficient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great buy and excellent machine and great price I highly recommend this unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good stuff

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Digital display, wash your clothes very clean no noise and the price is good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good washer, incomplete info in manual

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job washing the clothes. It is also pretty quiet, and balances the load for smoother spinning. I find the preset cycles are not as useful as the old fashioned Whites, Colors, Darks cycles. Every time I want to wash Dark clothes I need to choose Normal and then manually adjust the water temperature. Also the manual does not explain information I want to know, such as what is the Rinse temp on each cycle? Is the Rinse always just cold water, or if I put the wash temp on a hot temp is the Rinse warm? Also what do the Steam cycles really do -- more info would be appreciated. I can't answer about the WiFi feature because I never use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer. I haven't had a bad experience with a Samsung product yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washer. Wouldn’t change it for nothing. It has different settings depending on the type you will be doing. Very quiet and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced Previous Samsung Front Loader

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace an 11 year old Samsung front loader. Very similar in features but seems to run much quieter and cleans better. Also, was slightly less expensive than the 11 year old model. Very happy so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is very efficient and surprisingly quiet. I have no buyer regrets and have actually recommended this product to others. The delivery personnel, Matt and Brandon, were exceptional and should be commended for their dedication to customer service and diligence to customer satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is a total game-changer! Quiet, powerful, and energy-efficient—it tackles tough stains like a pro. I love the sleek design and large capacity, perfect for family loads. It saves time, water, and my sanity. If laundry had a hero, this machine wears the cape. Worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my washer! Does get a little stinky but self cleans and easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my decision. This machine works perfectly. I like the programing alternatives that gives me good options to wash different things (from clothes to bedding) accordingly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy... Washer is super quiet, even thru the spin cycle. I highly recommend...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    perfect for a family

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely something I should have bought earlier, I was a bit concerned about samsung washing machines but after using this product I am definitely satisfied with the quality, features, settings and how great of a job it does. Its definitely quiet, intelligent and has all the required features/settings someone might need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A lot of capacity

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of capacity and very quiet. I Guess we didn't measure the space because it's too deep so we cannot close our laundry room door. But that doesn't matter because it's extremely quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung for the win!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First the color is amazing! Now, the large capacity is incredible, it is only .5 larger than my old washer but it seems so much bigger. It's easy to use. We are loving it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung washer is the best it has features that you can connect you phone and monitor you clothes if you aren't at home easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have only been using the washer now for a day, but so far so good! At first it was shaking A LOT! Then we did a little research and realized we hadnt removed the shipping bolts or attached and leveled it properly to the pedastal(which we bought separately). Once we removed the shipping bolts, clamped the feet of the washer to the pedastal, and leveled the feet of the pedestal out, it stopped shaking violently lol. We were able to find info on how to do this on YouTube!

    I would recommend this to a friend