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Customer reviews

Rating 4.6 out of 5 stars with 4875 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

91%
would recommend
to a friend

Customers are saying

Customers are impressed with the product's overall performance, low noise level, and ease of use. Many also appreciate its generous capacity, good size, and excellent value. However, some customers have raised concerns about its drying performance, unexpected spin cycle behavior, and initial installation. A few also noted issues with the door and a lingering plastic smell.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 4,875 reviews
  • Rated 5 out of 5 stars

    washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made this purchase and truly love it this fits in the in my kitchen perfectly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great capacity, easy to use, and clothes are clean. The only drawbacks are the door doesn't seem to be sealed completely because it shakes a bit when on the spin cycle. The other drawback is doesn't have a programmable favorite cycle.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Bon,

      We understand your disappointment with you not having the best experience with your washer. Let us help.

      Here is a link for troubleshooting steps for your washer that is being unbalanced; kindly click the embedded words.

      Samsung washing machine spins poorly.
      https://www.samsung.com/us/support/troubleshoot/TSG10003485/?msockid=08e6a45904c26b1f3477b061055f6aec

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1149042390) to help our team pull up your information when you message us.

      Thank you.

      -Ricardo Samsung

  • Rated 5 out of 5 stars

    Loving the clean laundry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use , delivered in time and installed, everyone was very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - 4.5 cu. ft. 10-Cycle Front Load Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washing machine. I waited and did my reviews on lots of machine and I’m glad I decided on this set. It replace my old front load that was 15 years old. It actually still worked but it was time for a new one. My dryer went out so I figured let’s just replace both. This thing has all the bells and whistles. It even sings when your clothes are finished. I wanted a machine that was quite but did a great job cleaning my cloths. With my previous machine I sometimes has had issue with smelly cloths but this one has a self-cleaning feature. (Have not used yet). Now the price was great. I got it on sale. Pre-Black Friday Sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On point!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this washer has been great and it's surprisingly quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this washer to replace another brand we recently returned to Best Buy. This new one is much more quiet and after several uses, we really do enjoy the quietness and efficiency of our new washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It gets the job done for a reasonable price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is easy to use, priced reasonably, and the front-loaded design makes it easier for my kids to load their own clothing and do their own laundry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Successor replacement washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement washer for our prior one that suddenly went kaput after 13 years of regular usage. Naturally we looked for its successor model & happened to find it on a Black Friday sale the same day the old one failed. To date has performed well, no problems so far. Would recommend this washer for you if you do household frequency of washes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Samsung and this is a great washer. It's not a high-end washer but is still a great machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is an excellent appliance. Its mobile control capabilities are particularly impressive, and I appreciate the comprehensive suite of features it offers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A amazing washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and big inside, not alot but better than average smaller washing machine, not alot noises barely, doesn't waste alot of water, electricity consumption is great, so far i love it and been using it for 8 weeks, I totally recommend it, if you want a smaller and powerful washing machine and low energy consumption and low water waste, this is it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to replace a similar 13-year old Samsung washer. It was still washing well, but we have dogs and I hadn't cleaned out the filters and seals often enough, so there was lots of dog hair matted up inside. I really like getting alerts on my phone when a load is done so I remember to put it in the dryer. The only thing I don't like is that the door frame extends further than the old model, so it runs into my laundry basket (I don't have risers). So I can't just leave a basket right in front of the machine anymore.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beware about delivery and hookup

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the washer will be fine BUT! they won't tell you this at the store....if you have a existing pedestal, they will not put it on. They will hook up the washer, check it and leave. You have it put it on the pedestal yourself. If I would've been told that when I bought it....I would've just picked it up myself and install it.....because I have to redo it all anyway now. Almost canceled the order. BEWARE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints from me or the washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm totally satisfied with this washer. It is attractive, quiet, easy to use, and goes about its job without complaint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you looking for one of this machines you can choose that one works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Front Load

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the machine is great low sound and good performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, quiet, and gets the job done! Love this washer so far! It cleans clothes thoroughly, and the super speed wash saves a ton of time. It runs quietly, looks sleek, and the steam feature is a nice plus. Great value for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and delivery drivers set everything up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crios

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love my washer.It works so well.My clothes come out amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lucas M - To Be Commended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Samsung washing machine is working GREAT. It is so easy to program, hoping to get many good years with it. I would like to commend the sales associate 'Lucas M.' who was without a doubt the most knowledgeable sales person I have ever encountered. His is an asset to the sales team at the Myrtle Beach Best Buy. I will defiantly look for him should I need another major appliance soon.

    I would recommend this to a friend