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Customer Ratings & Reviews

$799.12
Save $150.87
The comparable value is $949.99

Customer reviews

Rating 4.6 out of 5 stars with 4875 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

91%
would recommend
to a friend

Customers are saying

Customers are impressed with the product's overall performance, low noise level, and ease of use. Many also appreciate its generous capacity, good size, and excellent value. However, some customers have raised concerns about its drying performance, unexpected spin cycle behavior, and initial installation. A few also noted issues with the door and a lingering plastic smell.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 4,875 reviews
  • Rated 5 out of 5 stars

    Great washer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and very efficient. Clothes come out nice and clean. Steam features are great. Great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the technology in this washer. It is extremely easy to operate and very quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeping clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a quality product works great. I caught it on sale so I’m very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the previous model and it was time for an upgrade , it has a bigger door which I love , easy to use ! It’s quiet as well .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer and dryer are amazing i love them my clothes smell so clean and they dry dry fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, I recommend to my friend when they need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super quiet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is super easy to use and it is also SUPER quiet! My clothes seem to be cleaner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Samsung appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the product is amazing. Quick and smooth and for the price can’t be more happy. I’m pleased with this purchase 100% recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the options for temperature, rinse and spin cycles. Machine is efficient and most importantly, quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, quiet, cleans clothes well. Leaves no residue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We simply love it!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it! nice and quiet while in use. Easy to navigate. We enjoy the lovely charm sound notification. Love to be able to use the app for cool features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is easy to use fast and quiet and has so many features that you can choose from to protect your clothes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing works great so far. It’s only been a couple of weeks. It is large enough for my king size comforter which saves me from going to laundry mat. The only thing I do not like is that it does vibrate a lot but it catches that it is starting n fixes itself. I just hope over time it does continue to do that. My laundry room is very small so I can not have it moving too much. I had Best Buy install and I am not sure if they put all of the legs on the bottom correctly since I found one piece on the floor after they left. I do have an extended warranty so if a problem arises I will address that issue. It is pretty quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than anticipated

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dosent fill with very much water but it actually gets clean! I know people don't like the high efficiency machines because the water level is so low. I didnt have high hopes about performance initially but these are way better than I expected. Lots of settings to choose and is definitely going to save water.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needed a new one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is very quiet. My clothes are clean and fresh. There are plenty of setting options. The door stays a bit too wet after cycle has run. I have to dry it off or it drips on my floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this washer for over a year now and it has been as advertised. A great washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, very silent while washing. nice design and color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Home & Business

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family, and clients at Airbnb love it for its large 4.5 cu, ft capacity to handle large loads well, fast wash speed, and user-friendly design.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first set of stacking washer/dryer - love the space saving element. The machine works great - it's fairly quiet and very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love samsung and was happy with our last one that lasted 15 years. Had this one for 3 months very happy with it and how easy it is to use.

    I would recommend this to a friend