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Customer Ratings & Reviews

$799.12
Save $150.87
The comparable value is $949.99

Customer reviews

Rating 4.6 out of 5 stars with 4875 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

91%
would recommend
to a friend

Customers are saying

Customers are impressed with the product's overall performance, low noise level, and ease of use. Many also appreciate its generous capacity, good size, and excellent value. However, some customers have raised concerns about its drying performance, unexpected spin cycle behavior, and initial installation. A few also noted issues with the door and a lingering plastic smell.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 4,875 reviews
  • Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with my new washer, very quiet and clothes come out super clean. I’ve always wanted new washer since I’ve always had used ones and this totally did it for me !! It’s very quiet and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our second set of Samsung Washer and Dryers. Love the color! And the self clean option works great. Overall great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer works great. It is efficient and haven’t had any issues.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently upgraded from our previous Washer, which was also a Samsung. This model has all of the same features as our last one, and the interface is essentially the same. I was surprised to see that the same wash cycles are faster on this model. The clothes are just as clean in a faster time. I haven't tried the app or connecting it to our home wifi, I just don't see the need. But so far, I'm pretty satisfied with the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First front loader

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Our first front loader. Old top loader having trouble spinning and this one is much better. Wanted to get the base to raise it, but not available for 4 months. Wish the door was reversible to ease transfer to the dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Energy efficient, clothes come out clean and smell great. Couldnt connect to the wifi though, not sure what was going on there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a top loader that only lasted 3 yrs and was no longer under warranty. Repairs were going to be expensive. I chose to go back to a front loader and this washer is amazing. Instead of hours to wash clothes,l had 4 very clean loads the first night I bought it. Love this washer. I just wish they weren't so expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Top Front Loader Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this front loader Samsung washer should of bought one years ago. This thing will wash anything you throw at it and spins almost dry. VERY quiet when running. I bought two top loaders and they both only lasted about 1 1/2 years before the transmission went out on them I did not have the extended warranty so they were junk cost to much to repair. I hope I have better luck with this one but so far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent price, works great, no malfunctions, pretty easy to set up and my favorite part is that it has a silent notification mode which is pretty nice when you're doing late night loads and don't want to wake anyone up !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    decent deal cost vs quality/Functions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hope this one lasts more than the one its replacing... but as for the current time, works pretty good, somewhat quiet.. easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this product. I thought my old one was good… man am I happy to have this!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice and easy to use have not had any issues yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Washer Good Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good wash, quiet, nice appearance. What I don't like: It uses very little water. It doesn't have a spin-only cycle. It doesn't have an interior light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! Quiet and leaves clothes smelling fresh

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washing machine. Very easy to use. I bought this washer as the replacement of my older Washing machine, same brand and same model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer was great. Purchase this washer on an open box and was worth it. Looked at washer in the store and it was in great condition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly upgrading to this dryer is so nice, as it's a lot easier to use from our previous one. In my opinion this purchase was worth it for my household

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works well. No issues as of yet but its less than a month old. Only reason its only its a 4 star is they delivered it a month before delivering the pedestal to mount. Once the pedestal came in, they did not install them. Really stupid.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New clothes washer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our last washer stopped working and we picked up the Samsung washer dryer duo. It doesn’t seem to have as large of a capacity as our previous washer which lasted 15 yrs. Hopefully this one also has some longevity to it. Seems to wash the clothes pretty well. There does seem to be a lot of twisted up pant-legs and sleeves with this one causing the clothes to be a bit more wrinkled than our old set up. Might be overloading it with clothes. Might try some smaller loads to compare.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great wash!!

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Love that look and quiet washing. My old units were on the outs so upgraded and love it!

    I would recommend this to a friend