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Customer Ratings & Reviews

$799.12
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The comparable value is $949.99

Customer reviews

Rating 4.6 out of 5 stars with 4876 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the product's overall performance, low noise level, and ease of use. Many also appreciate its generous capacity, good size, and excellent value. However, some customers have raised concerns about its drying performance, unexpected spin cycle behavior, and initial installation. A few also noted issues with the door and a lingering plastic smell.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 4,876 reviews
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Samsung Washer and Dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, had a top load washer by Samsung. Switched to a front load washer. Easy to use, even with your phone. Quiet and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very good washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works like a dream, my clothes have never been so clean before using this washer and it’s extremely quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine came in excellent condition and works like a charm. The workmen did an amazing job setting up the machine

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung-4.5 Cu. Ft. front load washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Samsung Smart front loader Washer is the best washer we have ever had. Our clothes are cleaner, wash time is almost cut in half and the washer is easy to use. When it is in Spin mode, there is no vibration whatsoever! The installation went smooth and the installers were very pleasant! We love the look of our new washer and very happy with our purchase. Thank you Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great buy and service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the washer and delivery was great. Easy to use and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Love our new washer and dryer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with our purchase, easy to use and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer . No problems . Lots of washing options

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Nice washer!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and nice washer. Quiet compared to the last one I had. I like all the features it has.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Satisfied with purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I was surprised that the washer was so quiet after reading other reviews complaining about excessive noise. The first one that I received had a leak, but Best Buy replaced it within a couple of days. Would have given it 5 stars for quality but could not because of the return. Other than that no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Good value for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and quiet, with large easy access door for loading. Controls are clear and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Excellent washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the washing machine after our older Samsung washer stopped working. This washer has exceeded our expectations. It is quiet and very efficient. We would highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product, easy using, nice performing. Just what i needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer so much. It’s easy to use I have it connected to my Echo and I get notifications when the washer is done. I also love that I can receive notifications to my phone as well to check how much longer the load will take based on size etc. best purchase ever

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Insanely loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this washer a year, and it does a great job but it’s INSANELY LOUD. If I am too close to it my watch goes off saying the decibels are over 120 loud, and we can’t take it anymore so we are replacing it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi KendraD,

      We know how important a working appliance is at home. We're here to help with your dishwasher.

      We shared a link below with steps to help determine why your washer is loud. Please check the embedded words and watch the video for more details.

      Samsung washing machine is too noisy Samsung
      https://www.samsung.com/us/support/troubleshoot/TSG10007169/Samsung washing machine is too noisy
      Samsung

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

      Please provide us with this reference number (1151763849) when you message us so our team can retrieve your information.

      Thank you.

      -Kimberly Samsung

  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Installed in minutes!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit perfectly in my spacr and best buy unstalled it in just minutes. Looks great and works great!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    My Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a washer from a different store and a different brand, when it spins it moves and vibrate so much that it pops the door open and mess up and scratch my floor. So, when I got this brand at BestBuy, at first, I was scared it was going to do the same thing, but it's been amazing, low noise, less vibration, I can load my washer and not be bordered. I'm very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer. No complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had a single issue yet. Didn't think I'd ever "love" a washer. Was wrong about that..lol. All of the features are very easy to use and customizable.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the LG front loader and dryer only 5 years ago at Best Buy.I was very dissatisfied with both. Washer’s drum went out after only 5 years, we are a family of two and do an average of 4-5 loads a week. I bought this Samsung front loader after researching and customer reviews.I have noticed our wash is cleaner. I can see the water during the cycles. I can wash a king size bedspread and it does not become unbalanced. I did buy an extended warranty this time. Remember the drawers are not interchangeable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Powerful, quiet, and washes clothes.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washing machine. Everyone told me to never get a Samsung, but we've been using this almost daily for 2 years and it has had zero problems. DONT FORGET TO REMOVE THE SHIPPING BOLTS BEFORE YOU USE IT.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, no issues. Works great. Looking forward to buying the Dryer.

    I would recommend this to a friend