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Customer Ratings & Reviews

$799.12
Save $150.87
The comparable value is $949.99

Customer reviews

Rating 4.6 out of 5 stars with 4876 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the product's overall performance, low noise level, and ease of use. Many also appreciate its generous capacity, good size, and excellent value. However, some customers have raised concerns about its drying performance, unexpected spin cycle behavior, and initial installation. A few also noted issues with the door and a lingering plastic smell.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 4,877 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Second time buying p

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy purchase quick delivery excellent product A+++

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung - 4.5 Cu. Ft. Front Load Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The appearance is great and function well as I expected. Well programmed and very quiet washer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beautiful, efficient an highly functional!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, efficient and functional! I’m so glad that my salesperson,Spencer guided me to this model. I love it! Even with the jingles it plays at the end of the load!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very aesthetic . Not noisy. love it!!! Its big enough for a comforter.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Samsung Dryer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent unit. Easy to use. Lots of capacity and good selection of drying cycles.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Nice washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and very easy to use. Good quality for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is very nice and quiet. And the delivery folks were a pleasure to work with and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    EFFICIENT WASHING

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine ive had it over 6 months now and no complains! I love the color and its actually bigger inside then it looks! USE GAIN PODS FOR SCENT!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Exactly what we needed

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has been a game changer , very easy to use clothes come out almost completely dry after the cycles and has not damaged any of our clothes even when washing color with whites , it's been great!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 4 out of 5 stars

    Good washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and very efficient. Quiet washer and easily pair to phone.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Washing dynamo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size washing machine and very quiet.works well in short time. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I love love love my washer and dryer thus far. I saw it and immediately was drawn to it. Price first of all. I think I got a good deal. The Best Buy sales team at the store made it happen so easily. They did everything they could to make sure I would get my very own first washer and dryer set. I have had a month. I have not figured everything out yet but I love what I have used. Very attractive as well.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    It just works! We love it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new washer and decided on this model. It's been a whole year and 3 months and, its amazing! No issues and we really use the heck out of it. I totally recommend it to anybody.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to order and came in a timely manner the delivery men were super nice and friendly and easy set up works amazing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was reasonable and the unit is working well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good mechine

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machines are very good and wash your clothes well. The only problem that I have about the it is that the dryer does dry the heavy clothers once you have to put it in for at least two time or three

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its a washer pretending to be more

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SmartThings needs to be smarter. You can't really control the washer from the SmartThings app, you can't control the washer from outside your home network. With it being front loading, and stackable, the placement of the drain could have been better. So far I've had no issues with actually washing clothes so it seems to do the one thing its made for well... however its new so appliances working well when brand new SHOULD be the norm. You have to power down the machine to do anything, can't really wash a small load, and need to be mindful of the area surrounding the door - its obvious it will collect socks and other small clothing.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Kryssie,

      We understand how frustrating this experience has been, especially when SmartThings features feel limited, cycle control requires powering down the washer, and the front-load design requires extra attention during loading. When expectations around smart control and everyday usability aren’t fully met, it can take away from the convenience you were looking for, and we want to help you get the most out of both the washer and the SmartThings app.

      Please check the guide below to review the full functionality available in the SmartThings application when connected to your washer. Be sure to click on the embedded links within the article for additional support.
      Use SmartThings to monitor your Samsung washing machine remotely
      https://www.samsung.com/us/support/answer/ANS10001025/

      For best washing results, including guidance on smaller loads and proper loading to avoid items collecting near the door, please follow the guide below and review the section under Load your washer. Be sure to click on the embedded links for additional support.
      The best laundry load size for your Samsung washing machine and dryer
      https://www.samsung.com/us/support/answer/ANS00080262/

      Should you need further assistance, you may contact us through the following channels:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1151676569) to help our team pull up your information.

      Thank you!

      ^Joshua Samsung

  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    beautiful and great performance, quiet and effecie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    beautiful and great performance, quiet and effecient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saw ACTUAL saving on our utility bills -my husband

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an old Maytag washer that my husband kept repairing for about 15 years so we kept using it. Eventually, an obsolete part went out and he couldn't find the part. I researched all brand of washers in top & front loaders and finally settled on the Samsung 4.5 cubic ft High Efficiency Front Loader. He was happy to admit to me that ever since we got this washer, our water bill has been LOWER!! So now we are BOTH happy we made this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sumsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Focus on the product and your individual experience using it Provide details about why you liked or disliked a product All submitted reviews are subject to the terms set forth in our Terms and Conditions We reserve the right no

    I would recommend this to a friend