The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 2,583 reviews
Rated 3 out of 5 stars
Child-lock doesn’t disable the power button
|
|
Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Let’s start with the machine itself overall it’s alright, cleans the clothes has a variety of settings, your average washing machine, however even with child-lock on the power button can still be turned on and off, this means that if you have centrally located laundry like in a kitchen that not only children, but cats can turn off the power mid cycle and sometimes you don’t notice till you’re transferring soapy clothes (an issue that I did not have at all with my previous washer (not Samsung) because child lock locked every button except the combo to turn it off) it’s been MONTHS and I have no figured out a way to solve this issue, I’ve tried covering the power button with a towel, with painters tape, doesn’t matter because all that is required is pressure on that spot.
Now moving onto Best Buy, my delivery / Customer experience with Best Buy was so awful that I ended up buying the dryer directly from Samsung which I would absolutely recommend over buying from Best Buy the experience all around with Samsung was 200 times better than with Best Buy, I will never buy another appliance with them again.
It sounds incredibly frustrating to deal with your experience, especially when you have pets or little ones. You rely on the machine to run its cycle without interruptions, so when it cuts off unexpectedly, it can throw off your whole laundry routine.
We thank you for your feedback. I will provide this to our product team for future and current product developments where the child lock incorporates the power button. To keep pets from pressing the power button, here are a few ideas that might help:
a. Button Covers or Guards: Look for a plastic or silicone button guard designed for appliances. These can fit over the power button to make it harder for pets to press. Some guards even have adhesive backs that will stay in place.
b. DIY Solutions: If you’re still covering it with tape, you could try something sturdier, like a plastic or metal cover, which would require more effort to move. You can use a small plastic box or container to create a protective shell around the power button, securing it with velcro or a hook-and-loop fastener so it's easy for you to remove when needed.
Should you need more assistance with your washing machine, please feel free to get back to us via the following options:
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent product I love Samsung products My whole house ecosystem is Samsung and this is the latest edition it's working way better than I expected Love it!!!
This review is from Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - Champagne
I would recommend this to a friend
Rated 5 out of 5 stars
Best Ever Washer!!
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Used a Samsung washer at my friend's home and fell in love with it. When I bought my new home, it was one of the first purchases I made (both washer and dryer). Totally happy with them and would (do) recommend them to everyone.
This review is from Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - Champagne
I would recommend this to a friend
Rated 5 out of 5 stars
Happy with our purchase
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
From the delivery to the installation and removal of the old one everything went like clockwork. Could not be happier with our new washer, would buy it again and would do it with Best Buy
This reviewer received promo considerations or sweepstakes entry for writing a review.
They are a very good looking washer and dryer unit they have the settings on both appliances that we need and they wash and dry excellently. The prices were reasonable and up to this point we haven’t had any problems.
This review is from Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - Champagne
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Samsung the best brand
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love it, new age, works efficiently, very stylist.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent “in-store” customer service; Superb product - highly recommend; Excellent installation service. Samsung has always been a top choice for my family.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great washer good size and the WiFi helps a lot, self cleaning and the filter is to easy to clean
This review is from Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - Champagne
I would recommend this to a friend
Pros mentioned:
Noise level
Rated 4 out of 5 stars
Samsung front load Washer
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This washer is so quite. I can not be heard. Easy to do bedding with the large capacity drum. Had to use a laundromat before for blankets. This front load washer uses less water but effective
This review is from Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - Champagne
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Nice
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great set. I stacked mine and I love it! User friendly.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We bought it just a month ago, and so far it works fine, happy with it, worth the expense. It is quiet, and the electronic controls are user friendly. We would highly recommend it.